I had my annual hygiene and check up appointments back to back. Both Jarlath and Yasmin were brilliant - really warm and friendly but also very thorough and professional. I feel like my teeth are in very good hands.
— Nicole Mcewen-Byers
T302746
Review left 1 year ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Nicole, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Jarlath and Yasmin . Best wishes, Union Quay Dental.
Union Quay Dental
Everything about the practice is much improved.
— Anonymous
Verified review (2259710)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental and we are honoured that you have noticed a positive change. Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
What a breath of fresh air following the recent change in ownership. Very welcoming and a general sense of positivity from the moment I arrived. A returning customer and I couldn’t have asked for a warmer welcome back. Looking forward to seeing the ongoing changes and planned improvements.
— Neil Bestford
T302260
Review left 1 year ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Neil, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. We look forward to seeing you again. Best wishes, Union Quay Dental.
Great at explaining things
I was really pleased with the service I received. Yasmin was great at explaining things
— Thomas C
Verified review (2259559)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Thomas , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Yasmin. Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
Keeping my teeth feeling good. Three month appointments work well. Happy with job Farah is doing.
— Barry McAleer
T301917
Review left 1 year ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Barry , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Farah. Best wishes, Union Quay Dental.
Hygienist appointment
Elaine does a great job when I attend my hygienist appointment.
She is thorough and has a lovely personality.
— Danielle A
Verified review (2258263)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Danielle , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Elaine. Best wishes, Union Quay Dental.
Overall, how was your experience of Union Quay Dental?
An outstanding dentist
I’ve never felt more cared for or at ease at a dentist. George is truly an outstanding dentist, I couldn’t recommend him more highly. I’ve had some dental trauma in the past, which has made me quite anxious, but that completely changed at this surgery. Everything is clearly explained and discussed at the start of each appointment, and the team goes out of their way to make you feel comfortable and relaxed. Every single member of staff is warm, friendly, and always willing to help, nothing ever feels like too much trouble. Thank you for consistently providing such excellent care!
— Melanie S
Verified review (2256572)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Melanie , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. We are honoured that you felt comfortable here at our practice. We will pass on your kind words to George. Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Made me feel so at ease, relaxed
The hygienist Heather is an absolute credit to the practice. From the moment I walked in she made me feel so at ease, relaxed and without a worry. This is key as I am very nervous about dentists and treatments but immediately felt so calm with Heather, she took the time to explain everything, was patient with me and always asking if I was okay. She's exceptional and would recommend anyone for an appointment with her for their treatment
— Anonymous
Verified review (2256563)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Heather . Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Professional
Invisalign
George has been brilliant at every single one of my Invisalign appointments and he has always given me all the information I need and answered all my questions very knowledgeably and with a smile. I’m not normally keen on going to the dentist but I haven’t minded at all since I joined this practice. I am so happy with my teeth now and I can’t stop smiling, thank you George!!
— Ashleigh F
Verified review (2256545)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Ashleigh, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental and have gained a new air of confidence! I will pass on your kind words to George. Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
Heather made me feel very welcome on arrival and gave me a thorough de-scale, I was amazed at how clean my teeth looked! Heather also took time to explain what I should be doing to look after my teeth. I would certainly recommend Heather and Union Quay Dental.
— Mo Dunwoodie
T300881
Review left 1 year ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Mo, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Heather. Best wishes, Union Quay Dental.
Emergency appointment
Amazing service and the staff are brilliant, called in for an emergency appointment in the morning and was in getting treatment just a couple of hours later.
— Anonymous
Verified review (2255965)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to our team. Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
Kathryn is a true professional through and through, really pleased with my dental work, love her calming presence and patience.
— Kelly Taylor
T300607
Review left 1 year ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Kelly, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Kathryn . Best wishes, Union Quay Dental.
Review from Google
Beth is absolutely amazing! She’s professional, gentle, and makes every visit so comfortable. She takes the time to explain everything clearly and genuinely cares about her patients. My teeth have never felt cleaner, and I actually look forward to my appointments now thanks to her! Highly recommend Beth to anyone looking for a great hygienist.
— Jill Morrison
T299795
Review left 1 year ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Jill, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Beth . Best wishes, Union Quay Dental.
Review from Google
It took me a while to find a proper dental clinic that met the standards I was used to in North America. I recently had my first cleaning with Heather, and I couldn’t be more impressed. She was incredibly patient and took the time to explain the entire process.
It was a thorough, proper cleaning—including some hand scaling—not the quick 15-minute appointments I’ve experienced in the UK (and yes, I’ve tried some of the so-called reputable clinics).
Highly recommend Heather if you’re looking for quality care and attention to detail!
— Owen Li
T299796
Review left 1 year ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Owen, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Heather. Best wishes, Union Quay Dental.
Excellent service
As usual excellent service from all staff. Very polite and helpful. Receptionists are lovely and my dentist, George, is the best dentist I have ever been treated by. Thank you to everyone.
— Anonymous
Verified review (2252856)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to George. Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Fantastic Dentist
Great experience as always.
Girls on reception are always friendly and helpful.
Elaine my hygienist is fabulous, always look forward to my appointments.
Jamie is a fantastic Dentist.
Always listens to your concerns and puts you at ease.
— Helen K
Verified review (2252441)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Helen, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Elaine, Jamie and the receptionists. Best wishes, Union Quay Dental.
Overall, how was your experience of Union Quay Dental?
Great dental hygiene service
Continues to provide excellent dental support under new ownership. Great dental hygiene service and advice from Yasmine
— Christopher C
Verified review (2251556)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Chris , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental and have had a positive experience after the take over. I will pass on your kind words to Yasmin. Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Excellent
Excellent dentist
— Heather M
Verified review (2251374)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Heather , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. Best wishes!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
A high level of professional care
The staff are clearly focussed on consistently providing a high level of professional care, the atmosphere is reassuring and supportive.
— Anonymous
Verified review (2250163)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to team. Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Excellent
Although I was later seen than my appointment time, once in with Jamie I was listened to, we discussed my requirements and hoped for outcome, possible alternative treatments were discussed, planning x-rays, costs of each possible treatment, and no feeling of being rushed. Excellent. Well worth the waiting time.
— Donald A
Verified review (2249842)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Donald, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Jamie . Best wishes, Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
