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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Union Quay Dental

5 out of 5 stars
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Beth always makes my appointments go smoothly and quickly. She’s a great member of the team at the practice.

— Nick H

Verified review (2241881) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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From the welcome to departure another very enjoyable visit .

The new guys have seamlessly moved the practice on to another level

Building on the high customer service standards from Ewan and his team.

Leading with their own direction and personal style that is so
reassuring .

This bodes very well for the continued success of the practice .
Be lucky !

Canny taste in music too !!

— David Schofield

T292661 Review left 1 year ago
This review complies with Google's policies.

Flawless service

5 out of 5 stars
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Flawless service, as always

— Grant L

Verified review (2241067) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service, staff are always polite and helpful

— Hazel R

Verified review (2241024) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Very thorough hygiene appointment. Excellent service and treatment. Friendly, professional, caring, and very informative and supportive throughout.

— Trevor J

Verified review (2240656) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent

5 out of 5 stars
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Always excellent, personally catered service.

— Scott A

Verified review (2240048) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing service as always. Farah is a lovely, friendly lady, very knowledgable and helpful.

— Olivia

T292075 Review left 1 year ago
This review complies with Google's policies.

Professional, polite and excellent

5 out of 5 stars
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From start to finish, professional, polite, and excellent service. I would like to mention the ladies on reception. They do an excellent job of making you feel welcome, so polite and reassuring. Particularly for nervous customers like me …thank you. Beth, just another brilliant visit. Much appreciated!

— David S

Verified review (2238770) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Recommended

5 out of 5 stars
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Everything went well, I had a large filling as the tooth had fractured. Although I can cope with pain I am anxious about breathing. George is very calming and the nurses very friendly and helpful. I would recommend to friends etc.

— Iris B

Verified review (2236502) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The practice is very efficient. For all they are extremely busy they do their best to accommodate appointments. I have always found treatment effective and long lasting. Hygienist appointments by the lovely Beth ensure that my teeth are kept in perfect health.
Monthly payment plans are competitive and affordable.

— Sandra Scoular

T290399 Review left 1 year ago
This review complies with Google's policies.

Very happy with outcome

5 out of 5 stars
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Thank you for all your help and advice. Very happy with outcome.

— Ann E

Verified review (2235995) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely first class treatment. Looked after by the lovely Mya in Reception . Always made to feel at ease and welcome. Lovely hygienist. Would 100% recommend !

— Rebecca Ward

T290191 Review left 1 year ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service as ever

— Sandra S

Verified review (2235938) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Made me feel comfortable

5 out of 5 stars
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The dentist that saw me for my appointment was impeccable. He showed professionalism, while staying so friendly. He made me feel comfortable and talked through every single bit of the treatment. His name is George.

— Sarah R

Verified review (2235013) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I was seen by Heather the hygienist. she was very professional, caring and thorough .definitely recommend.

— micknew1

T289565 Review left 1 year ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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Suffering some discomfort I had an appointment very quickly

— Heather M

Verified review (2233416) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent patient service, by all staff.

— George B

Verified review (2231926) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Delighted with the care

5 out of 5 stars
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I am now on my second experience with Jamie at Union Quay Dental and have to say on both occasions I have been delighted with the care, info given and attention to detail. I haven’t quite finished my latest treatment, but feel more than confident that my expectations are being managed and I will be thrilled with the result. Many thanks.

— Anonymous

Verified review (2230568) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

I’m getting the best possible treatment

5 out of 5 stars
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Very professional and friendly.
I always feel that I’m getting the best possible treatment.

— Peter J

Verified review (2230013) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Care and attention

5 out of 5 stars
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I have always had a good experience with staff including receptionists, hygienists and dentists when visiting previously Evan Bramley and now Union Quay Dental practice. My regular hygienist, Heather, is extremely professional, she treats me with the utmost care and attention and does an excellent job, making the experience as positive as possible, ensuring that my teeth are kept in the best possible state. The friendliness of all staff is apparent each time I visit.

— Anonymous

Verified review (2229933) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient