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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Hygienist appointment

5 out of 5 stars
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Professional and informative appointment with Beth which is the Norm. A warm personality which is comforting.

— Keith Y

Verified review (2229860) Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Farah is amazing! Very professional & great at making you feel at ease! Everything is explained and never rushed. The best there is!! 5 well deserved stars 🌟

— Nicki Spraggon

T287357 Review left 1 year ago
This review complies with Google's policies.

Thorough and informative

5 out of 5 stars
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Went for a consultation with Jamie about some future treatment and he was very thorough and informative in his explanation and answered all my questions thoroughly and patiently. I have all my dental care at this practice and the treatment and care are second to none.

— Vanessa M

Verified review (2228952) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Beth carried out my hygiene appointment always puts me at ease and makes a fantastic job of cleaning my teeth. Johnathan carried out my check up felt very comfortable around him.

Both are fantastic , always very welcoming , great at what they do and asset you your company.

Thanks Jade

— Walk & Woof Dog Walking & Wedding chaperone

T286933 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I've been registered with Union Quay for a year and a half and it's one of the best decisions I've ever made. My teeth look and feel the best they've ever been and I credit Beth one of their fantastic hygienist with that. My appointments with Beth are great, she's very thorough and I have managed to calm all of the gum inflammation I had in a very short period of time after following her very precise instructions. I wish I'd joined this dental practice years ago.

— Sam

T286194 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent service as always

— Colin Williams

T286038 Review left 1 year ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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Yesterday I needed an emergency appointment after developing toothache. I phoned at 8am and was given a 1pm appointment. Everyone from the receptionist to the nurse, Gracie and George, the dentist, were kind, reassuring and efficient. As an anxious patient this was much appreciated.

— Hazel S

Verified review (2226995) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Beth gave my teeth an excellent clean and polish. She made it a “comfortable “ experience despite my sensitive teeth!! I was amazed how she managed to remove so much stain from my teeth, leaving me with a sparkling summer smile. Thank you

— David Wanless

T284758 Review left 1 year ago
This review complies with Google's policies.

Fantastic service

5 out of 5 stars
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Fantastic service, as usual

— Paul T

Verified review (2225802) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Couldn't fault anything

5 out of 5 stars
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Everything and all staff are excellent. Girls on desk are so helpful and patient. Couldn't fault anything. I would recommend Union Quay to anyone, as I've done in past. Thankyou.

— Julie L

Verified review (2225522) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Another great appointment with Union Quay Dental. I saw Jamie for a dental check and he is so friendly and thorough. Then I was in the chair to see Yasmin who is a fabulous hygienist. I feel for the first time my dental health is where it should be. With Amazing skill and professionalism and a friendly and personable service. Thanks Jamie and Yasmin you are amazing.

— Chauve Souris2U

T283711 Review left 1 year ago
This review complies with Google's policies.

Union Quay Dental

5 out of 5 stars
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I was in pain and this was quickly resolved

— Willy K

Verified review (2224262) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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The level of personal attention and service is wonderful. The quality of treatment delivered on schedule is difficult to fault. Thank you.

— Barry Gibson

T282636 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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As usual Beth was brilliant.Best hygienist I have ever had

— anne charlesworth

T281586 Review left 1 year ago
This review complies with Google's policies.

Very good

5 out of 5 stars
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Very good service

— Anonymous

Verified review (2220789) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Top marks

5 out of 5 stars
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Double tooth extraction….. absolutely nothing to worry about…. And I am a very nervous patient. Top marks for a very professional team.

— Anonymous

Verified review (2218845) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Today I saw Beth the hygienist, as always, Beth does a fantastic job and for me the overall experience is always good and I come away feeling great

— Hannah G

Verified review (2218420) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Other

Review from Google

5 out of 5 stars
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Excellent dental care as usual, professional and personable

— Steve Hopkins

T279416 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Thanks go to Alex for dealing so well with my anxiety and questions today! Highly professional, sensitive, honest and compassionate.
As a result I feel calmer and well informed about treatment options going forward.

— Marsha O'Grady

T278536 Review left 1 year ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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I am pleased with my treatment, Beth is excellent and I get loads of advice about caring for my teeth staff are all friendly

— Margaret R

Verified review (2215180) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient