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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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I am pleased with my treatment, Beth is excellent and I get loads of advice about caring for my teeth staff are all friendly

— Margaret R

Verified review (2215180) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Appointment

4 out of 5 stars
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The practice knows that I am a very nervous patient yet none of the Reception Staff bothered to tell me that my appointment was going to be delayed, I had to ask. This has happened before.

— Michael B

Verified review (2207880) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Brilliant service

5 out of 5 stars
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Hygienist appointment at 1Oam today. As always, brilliant service.

— Anonymous

Verified review (2214843) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Outstanding dental practice

5 out of 5 stars
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Fantastic care with Jamie and his team again! Outstanding dental practice and fully recommended.

— Anonymous

Verified review (2214466) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great dentists. Beth my hygienist always very thorough and professional

— richard purvis

T277686 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Highly recommended! Had a filling done on a back tooth this afternoon, it was completely painless. Jamie and Molly are very professional, friendly and kind. Everything is explained and the environment is very relaxed. Thank you.

— Amanda K

T275871 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Elaine was really lovely explained everything well and put you at ease

— Lizzie Crowther

T275294 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Brian Gowens

T275147 Review left 1 year ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service, knowledgeable, professional and courteous team. Thank you.

— Tony B

Verified review (2209602) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Beth is a great hygienist. Always a pleasure to see her and receive my treatment.

— Carole Dixon

T274542 Review left 1 year ago
This review complies with Google's policies.

Positive and reassuring

5 out of 5 stars
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The clinician was meticulous and thoroughly explained the general and specific issues relating to the procedure. The patient experience was positive and reassuring.

— Anonymous

Verified review (2208058) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Union Quay Dental

5 out of 5 stars
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I had an issue with my veneers

— Jennifer D

Verified review (2207934) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Throughly recommend the services. After years of nervousness visiting the dentist I now look forward to my 3 monthly dental cleans. Elaine puts you at ease in a friendly yet professional manner. Her advice and guidance is practical and manageable. She really is an asset to the practice. I never normally write reviews but she’s really made a difference!

— caroline haydon

T274286 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Just had my 1 hour appointment with Elaine my hygienist ,she's very friendly and welcoming and is a brilliant hygienist and always helpful and gives especially great tips for cleaning at home !

— Lisa Harrison

T273898 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— pat ewen

T273899 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Another hygiene appointment with Beth and fair to say Beth is great at her job. Pleasant and happy all the way through the appointment with pertinent advice given where needed.

— James Thomson

T273775 Review left 1 year ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent yet again

— Robert F

Verified review (2205905) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Dental hygienist appointment with Farah and I felt very relaxed and very well informed about the state of my teeth. 10/10 Farah, thank you !

— Nathan B

Verified review (2205468) Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I’ve been going to Union Quay for over 2 years and everyone there is fantastic. I’ve been seeing Farah for about a year and she is always thorough and professional. She takes the time to explain everything and seems like she really cares.

— Samantha Parker

T273596 Review left 1 year ago
This review complies with Google's policies.

Great care

5 out of 5 stars
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Fantastic service, great care and real interest shown in my degenerative condition and how they can assist me going forward

— Jeanette T

Verified review (2205684) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient