Verified review (2205242)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Very good
Today was a visit to the hygienist, Yasmin, very good, 10/10
— Robert D
Verified review (2205071)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
I am really happy with the care I receive at Union Quay Dental.
My latest hygenist appointment with Sarah was very thorough. Sarah asked about my health and current problems. She cleaned and checked my teeth and my mouth felt great after my treatment.
The environment at Union Quay is wonderful since all the changes and reflects the high standard of all the staff I have dealt with.
— Susan Short
T339338
Review left 1 year ago
This review complies with Google's policies.
Union Quay Dental
Satisfied overall with service, but keep patients updated if staff are running late.
— Anonymous
Verified review (2197882)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
I am very nervous of the dentist and hygienist but everyone has been so kind. I had my first appointment with Yasmin yesterday. Although I was very nervous she soon put me at ease. She explained everything she was doing and also said we could stop at any point. I found the treatment itself bearable so didn't need to stop. Was given some very good advice and also told what I needed to buy to help my teeth. Thank you Yasmin.
— Jan Thompson
T272806
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Always receive 5 Star treatment from Yasmin, friendly and polite, considerate and very professional 😊
— Sharon Macray
T272807
Review left 1 year ago
This review complies with Google's policies.
Great care
Elaine was fabulous as ever. Great care and advice received.
— Carol P
Verified review (2201957)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
I don’t like the dentist but the hygienist and nurse have really taken me on a journey. They have the right balance of education and motivation. Prevention is better than treatment. No different to giving your tea cups a deep clean periodically.
— Ian Simpson
T272710
Review left 1 year ago
This review complies with Google's policies.
Prompt, professional care
A great location for parking which always helps to take away the inevitable stress, especially when running slightly close to your appointment time.
Once in the practice chair, I've always received prompt, professional care/treatment and this now helps me to be slightly more at ease than I have been elsewhere at times
— Anonymous
Verified review (2201923)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Great job every time
Beth, Hygienist, is very knowledgeable. She is gentle, kind and friendly. Great job every time. Thorough job!
— Anne F
Verified review (2202605)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
Excellent service, friendly and professional staff.
— Marie Conlon
T271715
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Beth was excellent, as always..
— garry bell
T271714
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Absolutely fantastic experience as always. Love my appointments every six months. Farah is the best!!!! ❤️
— Ashleigh Leonard
T271549
Review left 1 year ago
This review complies with Google's policies.
Excellent
Excellent and professional in every way, wouldn’t go anywhere else
— Christopher H
Verified review (2200080)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Union Quay Dental
I'm very impressed by this dentist
— Paul R
Verified review (2200050)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Appointment
Ongoing planned Treatment
— Paul O
Verified review (2199703)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Michael Clark
T270332
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Farrer is always lovely, friendly and very patient with me.
Explains everything she is about to do and areas I need to improve on.
I always feel she gives 100%
— Tracey Walton
T270333
Review left 1 year ago
This review complies with Google's policies.
Friendly and professional
As friendly and professional as ever
— Charles M
Verified review (2199349)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Highly recommend
Thank you Jamie for a very professional procedure carried out today. Highly recommend this practice for their expertise and knowledge. Myself and my whole family have been attending for our dental care for several years.
— Anonymous
Verified review (2199178)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No