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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

Union Quay Dental

5 out of 5 stars
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Annual dental check.

— Anonymous

Verified review (2205242) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Very good

4 out of 5 stars
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Today was a visit to the hygienist, Yasmin, very good, 10/10

— Robert D

Verified review (2205071) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I am really happy with the care I receive at Union Quay Dental.
My latest hygenist appointment with Sarah was very thorough. Sarah asked about my health and current problems. She cleaned and checked my teeth and my mouth felt great after my treatment.
The environment at Union Quay is wonderful since all the changes and reflects the high standard of all the staff I have dealt with.

— Susan Short

T339338 Review left 1 year ago
This review complies with Google's policies.

Union Quay Dental

4 out of 5 stars
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Satisfied overall with service, but keep patients updated if staff are running late.

— Anonymous

Verified review (2197882) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I am very nervous of the dentist and hygienist but everyone has been so kind. I had my first appointment with Yasmin yesterday. Although I was very nervous she soon put me at ease. She explained everything she was doing and also said we could stop at any point. I found the treatment itself bearable so didn't need to stop. Was given some very good advice and also told what I needed to buy to help my teeth. Thank you Yasmin.

— Jan Thompson

T272806 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always receive 5 Star treatment from Yasmin, friendly and polite, considerate and very professional 😊

— Sharon Macray

T272807 Review left 1 year ago
This review complies with Google's policies.

Great care

5 out of 5 stars
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Elaine was fabulous as ever. Great care and advice received.

— Carol P

Verified review (2201957) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I don’t like the dentist but the hygienist and nurse have really taken me on a journey. They have the right balance of education and motivation. Prevention is better than treatment. No different to giving your tea cups a deep clean periodically.

— Ian Simpson

T272710 Review left 1 year ago
This review complies with Google's policies.

Prompt, professional care

4 out of 5 stars
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A great location for parking which always helps to take away the inevitable stress, especially when running slightly close to your appointment time.
Once in the practice chair, I've always received prompt, professional care/treatment and this now helps me to be slightly more at ease than I have been elsewhere at times

— Anonymous

Verified review (2201923) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Great job every time

5 out of 5 stars
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Beth, Hygienist, is very knowledgeable. She is gentle, kind and friendly. Great job every time. Thorough job!

— Anne F

Verified review (2202605) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service, friendly and professional staff.

— Marie Conlon

T271715 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Beth was excellent, as always..

— garry bell

T271714 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Absolutely fantastic experience as always. Love my appointments every six months. Farah is the best!!!! ❤️

— Ashleigh Leonard

T271549 Review left 1 year ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent and professional in every way, wouldn’t go anywhere else

— Christopher H

Verified review (2200080) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Union Quay Dental

5 out of 5 stars
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I'm very impressed by this dentist

— Paul R

Verified review (2200050) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Appointment

5 out of 5 stars
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Ongoing planned Treatment

— Paul O

Verified review (2199703) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Michael Clark

T270332 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Farrer is always lovely, friendly and very patient with me.
Explains everything she is about to do and areas I need to improve on.
I always feel she gives 100%

— Tracey Walton

T270333 Review left 1 year ago
This review complies with Google's policies.

Friendly and professional

5 out of 5 stars
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As friendly and professional as ever

— Charles M

Verified review (2199349) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Thank you Jamie for a very professional procedure carried out today. Highly recommend this practice for their expertise and knowledge. Myself and my whole family have been attending for our dental care for several years.

— Anonymous

Verified review (2199178) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient