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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

Union Quay Dental

5 out of 5 stars
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So far I have been happy with the services after switching to Ewan Bramley a couple of years ago. Hopefully the change of ownership won’t change the way it runs or the personnel, and I will be able to continue saying that!

— Anonymous

Verified review (2188057) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Absolutely brilliant yet again

— David S

Verified review (2187962) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Great experience

5 out of 5 stars
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Great hygiene experience

— Anonymous

Verified review (2187887) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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For someone who is essentially terrified of the dentist, I cannot say enough fabulous things about Union Quay from the lovely reception staff Nicole who is so lovely and friendly and Victoria who really goes out of her way to make me forget where I am, she is like a friend whilst also being professional, thank you girls. Thanks also to Jamie who has given me a smile like I have never had, I am very very happy!!

— Heather Bunting

T262967 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Farah always does an amazing job cleaning my teeth, the best at cleaning teeth! Always look amazing after, Farah is the best hygienist I’ve been too

— Nicole Hodgson

T262177 Review left 1 year ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service as usual. First time I had met Heather and she was very patient and pleasant and put me at ease at once. Ten out of ten.

— Cy D

Verified review (2184846) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Caring

5 out of 5 stars
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Professional and caring

— Anonymous

Verified review (2184585) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Recommended

5 out of 5 stars
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I have just come to the end of a 10 month clear aligner plan with Jarlath. At each appointment he would explain clearly what was happening and I never felt rushed. I have been extremely happy with my dental treatment so much so I joined the monthly dental plan. I would also like to mention the dental nurses and reception staff who are always extremely helpful and polite. I would have no hesitation in recommending Union Quay Dental.

— Anonymous

Verified review (2183961) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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The dentists are professional, friendly and helpful.

— Leslie R

Verified review (2183862) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Always giving the best service

5 out of 5 stars
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This is a very professional dental practice always giving the best service. I am especially happy with my dentist George. He is always very courteous and explains thoroughly the procedures that he is going to perform.

— Judith M

Verified review (2183350) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

I can't fault any of the staff

5 out of 5 stars
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As an emergency in pain I can't fault any of the staff
Maya and Eve on reception and then Katie and the treatment.
Have been with this practice since the days of Ewan's dad and this new regimen is so lovely and professional, a pleasure

— Anne C

Verified review (2183139) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very thorough hygienist appointment with Farah

— Ashley Merrilees

T261801 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Elaine was brilliant at my hygienist appointment, my appointment went well and it was helpful to know what im doing well with my dental hygiene and what else could improve it.

— Laura Knight

T261380 Review left 1 year ago
This review complies with Google's policies.

Excellent treatment

5 out of 5 stars
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Been today and was seen by Bev
Really good care
Very happy

— Duncan M

Verified review (2181643) Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had my regular hygienist appointment today with Yasmin. I have several areas of gum disease and Yasmin is so particular in patiently showing me how to improve my oral health. She is by far and away the most professional hygienist I have had the good fortune to encounter and would like to thank her again for the attentive approach she has to keeping my teeth and gums in the best condition possible. Thank you Yasmin !

— Fergus Johnstone’s

T260085 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very friendly and professional hygienist

— Heather Mayes

T259826 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Veronica Spalding

T259598 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always a professional service given by Beth she explains everything fully giving due care and attention.She has a fantastic attitude to making you feel at ease and genuinely cares about you as a person , l hope since the transfer of ownership this service continues.

— Lynda Davison

T259599 Review left 1 year ago
This review complies with Google's policies.

Thorough & reassuring

5 out of 5 stars
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Thorough & reassuring visit to the dentist hygienist

— Anonymous

Verified review (2178724) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always a pleasant visit even if getting treatment. The best dentists around.

— Lee Gourley

T259212 Review left 1 year ago
This review complies with Google's policies.