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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

An excellent job on my teeth

5 out of 5 stars
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Very thorough hygiene appointment by Elaine, she does an excellent job on my teeth

— Janet M

Verified review (2178182) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As an older woman with very old teeth I can honestly say this past year after joining the dentist practice after my NHS dentist closed, my teeth have never been looked after so well. I'm extremely nervous but the dentist and hygienist are very caring and gentle

— Christine Dryden

T258511 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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The hygienist, Beth, was terrific. So professional and friendly. First Class service.

— Johnjo

T258512 Review left 1 year ago
This review complies with Google's policies.

Union Quay Dental

5 out of 5 stars
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Nothing is too much trouble

— Charles M

Verified review (2175179) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Another great experience with Heather.My mouth feels really clean. Worth every single star 🙂

— jfrais1

T257810 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Malcolm Redhead

T256852 Review left 1 year ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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Needed an emergency appointment, was seen within hours, needed a tooth extraction and can honestly say Jamie was amazing I didn’t realise it was out, first class service and first class treatment. Thank you

— Audrey H

Verified review (2172572) Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Been coming for couple of years now,never had a problem. Both Yasmin and George are great and very helpful.

— Valentino Ivanov

T256419 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Went for my hygiene appointment with Beth and as always she was very professional and friendly. I am a very nervous patient and she always puts my mind at rest and discusses everything with me so I know what to expect. She is amazing at her job and an asset to the company and by the reviews of others many have said the same so well done Beth a pleasure to see you

— Alison Johnson

T256420 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I was booked in with Jarlath to have 3 fillings done and I was incredibly nervous due to having a bad dental experience when I was younger.
Both Jarlath and Maya were super supportive and friendly on my visit and reassured me throughout. Both were very attentive and I felt at ease throughout my appointment.
Would highly recommend.

— Holly Thompson

T255879 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Absolutely fab Farah was so good talked all the way keeping me calm thank you x

— Valerie Carr

T255880 Review left 1 year ago
This review complies with Google's policies.

An excellent hygienist

5 out of 5 stars
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I had a hygienist appointment with Beth Charlton. She is an excellent hygienist who tested my gums, gave advice on certain‘ ‘conditions’ and gave my mouth a super clean. An excellent appointment which was enjoyable.

— Peter G

Verified review (2170456) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Yasmin is a really lovely person aswell as being great at her job she is always so gentle and she is very thorough I couldn't be happier to have found the perfect hygienist thankyou.

— Clare Gosney

T255399 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent service as always! Yasmin is brilliant and always gives great advice and support. Can’t recommend this place enough!

— Katherine Sawyers

T255400 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent experience with Beth as always. Thorough and professional.
Thank you.

— Julie Rogers

T255401 Review left 1 year ago
This review complies with Google's policies.

Appointment

4 out of 5 stars
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Katie is an excellent dentist who puts you at ease. She has repaired several teeth for me. My only complaint is having to wait 3 months for an appointment compared to my husband who was treated on the NHS for a similar issue within 2 weeks of diagnosis.

— Anonymous

Verified review (2163962) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Appointment

5 out of 5 stars
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Ongoing Treatment

— Paul O

Verified review (2169093) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Farah was very professional and caring. Would recommend with confidence. 👍

— Natalia Kostenko

T255402 Review left 1 year ago
This review complies with Google's policies.

Thoughtful and supportive

5 out of 5 stars
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A good service delivered in a thoughtful and supportive manner.

— Anonymous

Verified review (2168696) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist

5 out of 5 stars
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I was glad to see Beth again for my hygienist appointment. With her, we feel welcome and comfortable, not embarrassed about my teeth despite my disease. Beth is sympathetic and always encouraging. Above all, she is very thorough and delicate, she never hurts. I am so happy to have met her as a hygienist 3 years ago. She is my favourite, by far. Thank you so much for your professionalism.

— Nathalie G

Verified review (2168651) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient