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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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My dental hygienist Beth is very thorough and offers excellent advice and guidance to help maintain healthy teeth and gums.

— Gavan Swinburne

T255403 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Amazing service as always from Beth who explains everything fully and has a fantastic rapport to put you at ease to make the appointment very enjoyable - thank you Beth

— Sonia White

T255404 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Pippa Hocking

T255405 Review left 1 year ago
This review complies with Google's policies.

First class treatment

5 out of 5 stars
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First class treatment. Union Quay is second to none.

— Dennis M

Verified review (2167088) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Courteous staff

5 out of 5 stars
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A speedy appointment, courteous staff, a good outcome.

— Anonymous

Verified review (2167080) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

First class treatment

5 out of 5 stars
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All staff are so helpful and friendly, they make you feel at ease. Treatment is first class. Would recommend to anyone.

— Julie L

Verified review (2166073) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Elaine, my Hygienist, was so gentle and did an excellent job with this very nervy patient!

— Lesley A

Verified review (2165884) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

On time and courteous

5 out of 5 stars
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Professional, on time and courteous

— James T

Verified review (2165389) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Beth is always so warm and friendly and very professional, her advice on how to look after my gums along with regular appointments with her as resulted in a huge improvement in the health of my gums!

— Gill Macdonald

T255406 Review left 1 year ago
This review complies with Google's policies.

Hygiene appointment

5 out of 5 stars
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Hygiene appointment with Yasmin - excellent and helpful advice as always. Thank You!

— Richard S

Verified review (2164685) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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Very happy with the service I receive, professional at all times, friendly and helpful and always ready to advise and help with any concerns I may have. Overall I'm very happy with the duty of care that's provided at every appointment

— Hannah G

Verified review (2164123) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Calm, confident approach

5 out of 5 stars
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Procedure explained together with duration and possible problems. Calm, confident approach was very reassuring. Superb pain relief

— Anonymous

Verified review (2163800) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Brilliant hygienist

5 out of 5 stars
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Just had a clean and polish, Elaine is truly a brilliant hygienist, tells it like it is, gives you loads of good advice and vis ery friendly and welcoming, wouldn't go anywhere else now!

— Lisa H

Verified review (2163780) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Excellent service.

— Anonymous

Verified review (2163559) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Everyone has been amazing

5 out of 5 stars
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I've been a patient for a few years now and have always found the staff to be really helpful. I've had major work done and as a nervous person everyone has been amazing, from the receptionists who have answered my emails to Jarleth who has been brilliant. My many questions have been graciously answered in detail which has helped me immensely.

— Teresa F

Verified review (2163516) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Always treated very well

5 out of 5 stars
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I have already left a review on email, always treated very well and cannot praise Bethany or George enough.

— Anne C

Verified review (2163488) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Always treated with respect

5 out of 5 stars
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You are always treated with respect and they involve you in decision making about treatment that may benefit you.

— Catherine R

Verified review (2162962) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Heather was fantastic, completely took into consideration my remaining photo a of dental treatment. Very considerate, gentle and reassuring. Perfect appt length too so good treatment and not being rushed away. Very happy customer.

— Kathryn Cardose

T255407 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Appointment with Farah
Very thorough and good after care info

— Mark Faircloth

T255408 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent hygienist appointment with Farah

— Ross Halboos

T255409 Review left 1 year ago
This review complies with Google's policies.