I’m a new patient to Union Quay the initial consultation with Alex was amazing and the treatment the best I have ever had! Elaine the hygienist was also excellent I even enjoyed the treatment! I highly recommend Union Quay
— Carolyn F
T462484
Review left 1 month ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Carolyn.
Thank you so much for your wonderful review! We’re delighted to hear that your first experience at Union Quay was such a positive one. It’s fantastic to know that you were so pleased with your appointments.
We really appreciate your kind words and recommendation, and we look forward to welcoming you back to Union Quay soon.
Lovely and super efficient
Alexandra and her assistant were lovely and super efficient, I was in and out in a few minutes.
— Peter J
Verified review (2494989)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Peter.
Thank you for your kind review. We are glad you had a great appointment.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Catherine Brannigan
T462036
Review left 1 month ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Catherine.
Thank you for leaving us a 5 star rating.
We look forward to seeing you soon.
Union Quay Dental
Great hygiene work from Yasmine
— Anonymous
Verified review (2494788)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi there.
Thank you for your kind feedback! We’re delighted to hear you had a great experience with Yasmin. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Always willing to listen
Excellent practice, friendly, knowledgeable staff. Always willing to listen and offer sound advice in a very friendly manner
— Meg H
Verified review (2494306)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Meg.
Thank you for your lovely feedback! We’re so pleased you found our team friendly, knowledgeable, and helpful. We really appreciate your support! We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Terry Williamson
T461107
Review left 1 month ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Terry.
Thank you for leaving us 5 stars. We really appreciate your support and we look forward to seeing you again!
Treated very well
As always, treated very well, could not ask any more of Jarlath and Heather.
Love the new look of surgery.
— Moira B
Verified review (2493491)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Moira.
Thank you so much for your lovely review! We’re so glad to hear that Jarlath and Heather looked after you so well, and that you love the new look of the practice. We look forward to continuing to take care of your dental health.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Gavin Hemsley
T460413
Review left 1 month ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Gavin.
Thank you for leaving us 5 stars.
We look forward to seeing you soon.
Excellent hygienist
Excellent hygienist, lovely dentist surroundings
— Stephen H
Verified review (2491906)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Stephen.
Thank you for your lovely review! We’re so pleased you had a great experience with our hygienist and enjoyed the practice surroundings. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Review from Google
First time in a long time in getting treatment from a dentist and was petrified.
Sunny done all my treatments and was so patient with me.
I was put at ease from start to finish, had 2 extractions and can honestly say it was painless.
Im so pleased with the results.
I would definitely recommend them.
Thanks so much.
— Tracy Stagg
T460212
Review left 1 month ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Tracy.
Thank you so much for your lovely review! We’re so pleased Sunny was able to put you at ease and make your treatment a comfortable experience. It’s wonderful to hear you’re happy with the results. Thank you for trusting us and for recommending the practice!
Review from Google
My fear of dentists is legendary so when I approached Union Quay Dental after I researched it to find the top practice in my area based on its reviews I was still very nervous! My fears were baseless. Jamie explained that a crown was possibly the best option requiring four extractions, sounded terrifying to me. However he is great at explaining clearly what this entails and putting people at ease, including me. I’m now a convert!
— Love of my life!
T459835
Review left 1 month ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi there.
Thank you so much for your lovely review! We’re delighted Jamie was able to put you at ease and make what felt like a daunting experience so much easier.
Review from Google
My fear of dentists is legendary so when I approached Union Quay Dental after I researched it to find the top practice in my area based on its reviews I was still very nervous! My fears were baseless. Jamie explained that a crown was possibly the best option requiring four extractions, sounded terrifying to me. However he is great at explaining clearly what this entails and putting people at ease, including me. I’m now a convert!
— Raid Blanc, Marrakesh
T459459
Review left 1 month ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Kim Baghdasarian
T459269
Review left 1 month ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Kim.
Thank you so much for leaving the practice a 5 star rating.
We look forward to seeing you again soon.
A fantastic experience
Saw hygienist, couldn’t have received a better service. Gave me loads of advice and showed me products to help - teeth felt amazing afterwards and just a fantastic experience from start to finish.
— John M
Verified review (2489486)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi John.
Thank you so much for your fantastic review! We’re delighted you had such a great experience and found the advice helpful. It’s wonderful to hear your teeth felt amazing afterwards! We look forward to continuing your care soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Excellent patient care
Visited the Hygienist Samar Rashad. Excellent patient care - patient centred, very welcoming, highest standards, great communication skills and compassionate. Very knowledgeable provided very useful advice, giving the best possible care. Highly recommended.
— Anonymous
Verified review (2489297)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you so much for your wonderful feedback! We’re delighted to hear that Samar provided such compassionate, patient centred care and helpful advice. We’ll be sure to pass on your kind words. We look forward to seeing you again, soon.+
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Replacement filling
I had a rough edge on an old NHS amalgam filling which needed attention. Jamie had a look at it and advised replacement with a white filling. The procedure was carried out the same day and took about 15 minutes. Excellent work as usual and I am so pleased to have a white filling in it's place, it looks so much better. Thank you.
— Vanessa M
Verified review (2487436)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Vanessa.
Thank you for your lovely review! We’re delighted Jamie was able to help and that you’re so pleased with the result. We’ll be sure to pass on your kind words. We look forward to seeing you again next time.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Great experience
Great experience with Sunny & Molly
— Kim T
Verified review (2486263)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Kim.
Thank you for your lovely feedback! We’re so glad you had such a great experience with Sunny and Molly. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Fabulous
Fabulous treatment today.
— Anonymous
Verified review (2481623)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you so much for your lovely review! We’re delighted you were happy with your treatment. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Can’t fault them
Really friendly front desk staff, can’t fault them or think of anything that would improve the experience there. Dentists and assistants are lovely. I feel some procedures, although wanted, can feel pushed or at least feel as though they are advertising them which as a dentist patient can feel a little full on, but I think that’s the nature of the business and dentists are trained medically, not always in the business of marketing and consumer satisfaction on sales or upselling.
— Anonymous
Verified review (2481035)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your lovely and honest feedback. We’re so pleased you’ve found our reception team, dentists and assistants friendly and welcoming. We also really appreciate your comments regarding treatment recommendations and will take this on board. Thank you for taking the time to share your experience.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Can’t fault anything
Worked myself up for a filling today, felt absolutely nothing. Can't fault anything
— Anonymous
Verified review (2480302)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your lovely review! We’re so glad everything went smoothly and that you had a comfortable experience.
Overall, how was your experience of Union Quay Dental?
