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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

Excellent professional experience

5 out of 5 stars
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Excellent professional experience all round. From the girls on reception to the hygienists to the dental surgeons the standard of care is second to none.

— Paula R

Verified review (2161474) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

4 out of 5 stars
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I see Yasmin, Dental Hygienist every three months. First-class treatment from her and she gives excellent advice. Yasmin has a lovely manner and is very approachable. Extremely happy with treatment from her.

— Madaline Hyam

T255411 Review left 1 year ago
This review complies with Google's policies.

Friendly, professional

5 out of 5 stars
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Emergency appointment with Jamie. Very friendly, very professional, had it sorted in no time. Been a patient at Ewan Bramleys for 10 years.

— Derek B

Verified review (2161192) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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On time. Very efficient and friendly.

— Peter Emerson

T255412 Review left 1 year ago
This review complies with Google's policies.

Explained things thoroughly

5 out of 5 stars
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My clinician today, as always, explained things thoroughly and with clarity; his kind and optimistic approach inspired trust in his judgement.

— Anonymous

Verified review (2160304) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Aa very happy patient

5 out of 5 stars
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I am a VERY nervous patient and can only function for dental treatment in an atmosphere of calm, patience, politeness and care. The service is all of those, and more, and I'm just a very happy patient!

— Neil S

Verified review (2160142) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I went to see Beth the Hygenist today and she always does a great job at cleaning my teeth, she gives good advice on how to keep my teeth & gums healthy.
I also went to see Jamie today because of ongoing treatment and he and Ashleigh alway put me at my ease and are good for a laugh and chat.
I also have to mention the reception staff who are always welcoming and Charlotte has a good sense of humour.

— Eric Forster

T255413 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I had the BEST hygiene appointment with Farah this weekend. She really put me at ease, and also gave me some great tips for home dental care. My teeth feel great!

— Laura Bee

T255414 Review left 1 year ago
This review complies with Google's policies.

Ewan Bramley Dental Care

5 out of 5 stars
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I have been attending this practice for 2 1/2 years. I had lost all faith in my previous dentist. I saw Ewan who put me at ease as Kate has done more recently.
The reception staff are very good and always helpful.
However the person who has given me complete confidence and recognised my vulnerabilities is Priscilla ( hygienist). She has given me great confidence and is hugely supportive of my dental hygiene. I understand exactly what I have to do and she explains everything in her calm, professional way. A huge thank you to Priscilla.

— Kathy S

Verified review (2159570) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always look forward to my Hygiene appointment great team all round thankyou

— Jackie Chater

T255415 Review left 1 year ago
This review complies with Google's policies.

Replacement of fillings

5 out of 5 stars
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I attended the practice for ongoing replacement of my old silver fillings

— Anonymous

Verified review (2158393) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Impressed

5 out of 5 stars
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Just had a fairly lengthy procedure by Jarlath and was super impressed. This is the following day and all is well with not the slightest discomfort. I think I have quite a small mouth which makes it more difficult for the dentist .Thank you.

— Geoffrey E

Verified review (2158555) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Treated on time

5 out of 5 stars
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So far I have been treated on time and very professionally.

— Anonymous

Verified review (2157588) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Dental implants

5 out of 5 stars
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I couldn’t be more pleased with the treatment I have received from Jamie and Molly. After considering having implants for some time I finally took the plunge and I’m so glad I did. Jamie explained everything in detail and talked me through every stage of the procedure as it was happening. I can highly recommend this dental practice. Nothing but kind and compassionate to their patients.

— Helen W

Verified review (2157112) Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The quality and care I receive from the hygiene team is unrivalled when I compare against previous Dentists. They take time to explain situations, and Beth gives me tips and tricks to improve and work on which can make a huge difference over time. I don’t feel like my appointments are rushed just so they can maximise the amount of patients they see.

— Cameron Walker

T255416 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Farah was lovely and friendly and did a great job explaining dental terms to me

— erin ruddy

T255417 Review left 1 year ago
This review complies with Google's policies.

Very welcoming

5 out of 5 stars
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Very welcoming & positive appointment by Katie. Thank you

— Anonymous

Verified review (2155278) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Elaine is an asset to the company super friendly and leave with teeth feeling great. Excellent service as always.

— Elaine Carr

T255419 Review left 1 year ago
This review complies with Google's policies.

Ewan Bramley Dental Care

5 out of 5 stars
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They make a stressful experience bearable. Nobody enjoys it likes dental treatment but if you have confidence in the staff it is easier.

— Iris B

Verified review (2154360) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Thoroughly recommend Jamie and his team! Always have a lovely welcome from Charlotte and the girls in reception, so helpful on the phone and with my endless queries. Jamie has been my acting dentist during my clear aligners process and been nothing but helpful with my queries and the whole process, and finally heather who took my hygienist appointment was perfect, so helpful, warm and welcoming and quick to recommend items and answer anything I was unsure about! Thanks all!

— Jessica Hoggins

T255420 Review left 1 year ago
This review complies with Google's policies.