Great care taken by dental hygienist who was very thoughtful and the young receptionist was most helpful.
— Anne H
Verified review (2479280)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Dear Anne.
Thank you for your lovely review! We’re so pleased to hear that you received thoughtful care from our dental hygienist, and that our receptionist was so helpful. We look forward to welcoming you back soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very friendly, and quick service from Jamie. Always very welcoming and ensures you’re happy with the outcome of the appointment.
— Nicole Widdowson
T452811
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Nicole.
Thank you so much for your lovely review! We’re delighted to hear that Jamie provided such friendly, welcoming and efficient service. We really appreciate your kind words and look forward to seeing you again soon!
Review from Google
Amazing staff great service, I would definitely recommend to friends and family.
— J K
T452610
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi there.
Thank you so much for your review! We’re delighted to hear that you were happy with our staff and service. Your recommendation means a lot to us, and we look forward to welcoming you again soon.
Review from Google
This person left a star rating but no comment.
— donna gibney
T451312
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Donna.
Thank you so much for leaving us 5 stars.
We look forward to seeing you again, soon.
Review from Google
This person left a star rating but no comment.
— Holly
T451124
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Holly.
Thank you for leaving us 5 stars.
We look forward to welcoming you again at your next visit.
Friendly and talented
Always a fabulous service from Heather for my hygienist reviews! A friendly and talented individual - I wouldn’t swap her for another! Thank you Heather! Enjoying also the new makeover - it’s fantastic!
— Sharon C
Verified review (2477732)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Sharon.
Thank you so much for your lovely review! We’re pleased to hear you like our new look.
We look forward to seeing you in the future.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Thank you for always taking care of my teeth. I really appreciate how the procedure is explained that keeps me at ease in the chair
— carole short
T450559
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Carole.
Thank you so much for your kind words! We’re delighted to hear that you feel comfortable and at ease with us. We look forward to seeing you again.
Review from Google
Really great experience here for general dentistry, I appreciate the focus the practice has on preventation where possible. Teeth cleanings with Farah have significantly improved my teeth and gum health. Would highly recommend the practice, all staff have been fantastic.
— Holly
T450303
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Holly,
Thank you so much for taking the time to leave such a lovely review! We’re so pleased to hear you’ve had a great experience with the practice and that Farah’s hygiene appointments have made such a positive difference to your teeth and gum health. Preventative care is something we really value, so it’s wonderful to know that this has come across in your experience. We look forward to seeing you again soon.
Review from Google
Fantastic experience. Practice is beautiful, staff are so helpful and knowledgeable. Excited to go back already! X
— Chloe Mason
T449990
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Chloe.
Thank you so much for your lovely review! We’re delighted you had such a fantastic experience and enjoyed the practice. We’re looking forward to seeing you again soon!
Review from Google
Highly experienced staff and very knowledgeable and kind Practice Principal - Jamie Dury.
They were incredibly patient with me, and understood and listened to my story without judgment. The reception staff were incredibly helpful, and went above and beyond to ensure that I'm receiving the care required as quickly as possible. One thing to note is that they are a very busy practice, so it can be hard to find appointments.
The cost seems reasonable for what they are carrying out (for me) - this is a private dentist, so will be more expensive than an NHS dentist. They do offer payment plans, and monthly plans to set up to help with the cost of regular hygiene cleaning and check ups. I would recommend them to anyone.
— Alexandra James
T449991
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Alexandra.
Thank you so much for your kind and thoughtful review. We’re delighted to hear that you felt listened to, supported and cared for by Jamie and the whole team. Your comments mean a great deal to us, and we really appreciate your recommendation. We look forward to seeing you in the future.
Hygienist appointment
Visited the practice yesterday for my routine hygienist appointment, very happy with the care I received.
— Sandra D
Verified review (2476869)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Sandra.
Thank you for your kind review. We're delighted to hear that you were happy with the care you received during your routine hygienist appointment. We really appreciate you taking the time to share your experience, and we look forward to welcoming you back to the practice for your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Amazing hygienist
I had my hygienist appointment yesterday with Elaine, she is amazing!! Everytime I see Elaine she puts me at ease. Elaine is so kind and patient. Elaine is so knowledgeable and always gives me great tips on keeping my teeth healthy. Thanks, Elaine, you’re a star!!
— Michelle M
Verified review (2476072)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Michelle.
Thank you for your lovely review! We're so pleased Elaine made you feel at ease and that you found her advice so helpful. We'll be sure to pass on your kind words, she'll be delighted. We look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent service and care. I’m very, very happy with the fantastic treatment I received today.
— Andrew Swan
T447755
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Andrew.
Thank you so much for your wonderful review! We're delighted to hear that you were so happy with the care and treatment you received. Your kind words mean a great deal to our team, and we're grateful you took the time to share your experience. We look forward to welcoming you again soon!
Nice atmosphere
Always really patient staff, nice atmosphere, clean and stress-free
— Neil S
Verified review (2474863)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Neil.
Thank you so much for your kind review! We're delighted to hear that you found our team patient and welcoming, and that you enjoyed the clean, relaxing atmosphere. Creating a stress free experience for every client is what we strive for, so your feedback means a lot to us. We look forward to welcoming you back soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
They hygienist was very friendly and put me at ease as soon as i arrived. Smooth appointment. Highly recommend this dentist.
— Marie Cov
T446772
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Marie.
Thank you for your kind review! We're delighted you felt at ease with our hygienist and had a smooth appointment. We really appreciate your recommendation and look forward to seeing you again.
Very good
Very good and very thorough
— Eileen B
Verified review (2474323)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Eileen.
Thank you for your kind words! We're delighted to hear you found our service very good and thorough. We really appreciate your feedback and look forward to helping you again in the future!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other
Review from Google
I was referred by another dentist due to a complicated procedure that required a specialist to help me asap. Staff on the phone were super helpful and booked me in pretty much straight away which I thort it was just a consultation. Jamie on the other hand was way ahead of me and explained he was going to take care of me that day, im scared of dentists from child hood experiences but these had me so comfortable, which im so grateful for! The service and staff are just 5 stars. Thank you
— Team Simpact
T446305
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi.
Thank you for taking the time to leave us such a lovely review. We are so pleased to hear you had a great experience with us.
We hope you are doing well and if you need anything, please let us know.
We look forward to welcoming you back to the practice in the future.
Thorough but gentle
I am a very nervous patient but Danni put me completely at ease straight away. She was very thorough but gentle. Danni was very friendly and professional and had some great tips and ideas for looking after my teeth and gums. I couldn't speak highly enough of her and totally recommend her.
— Anne F
Verified review (2472445)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Anne.
Thank you so much for your lovely review! We're so pleased Danni made you feel comfortable and at ease. We'll be sure to pass on your kind words to her. Thank you for your recommendation, and we look forward to seeing you again!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Visited Jamie yesterday for check up on my retainer. The girls on reception were very friendly, professional and informative.
Check up with Jamie was very pleasant and always a pleasure.
— Carol Tatum
T445004
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Carol.
Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with both our reception team and Jamie. We truly appreciate your kind words and look forward to welcoming you back at your next visit!
Review from Google
Priscilla makes me enjoy coming to the dentist! She listens and is very caring.
— Ima Williams
T445005
Review left 2 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Ima.
Thank you so much for your kind words! We're pleased to hear that Priscilla makes your visits such a positive experience. We appreciate you sharing your experience and look forward to seeing you at your next visit!
