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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

Excellent treatment

4 out of 5 stars
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Excellent treatment and very kind staff, a nice experience, many thanks.

— Anonymous

Verified review (2018262) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Dental extraction

5 out of 5 stars
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I was very anxious but the care I received was supportive, caring and professional, overall a positive outcome.

— Elizabeth W

Verified review (2017865) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Bridge Fitting

5 out of 5 stars
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Jamie has made an amazing job of my bridge which fits perfectly and seamlessly with my natural teeth. Prior to Ewan Bramley I had lost all confidence in my smile…now I can’t stop smiling! Thank you so much Jamie!

— Christine S

Verified review (2017557) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? 5 out of 5 stars

Very good

5 out of 5 stars
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Elaine was very good at my dental hygiene appointment.

— Anonymous

Verified review (2015832) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Appointment

5 out of 5 stars
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Apart from waiting 20 minutes the hygienist was fine.

— Drummond A

Verified review (2014726) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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As usual my appointment with Beth was a "happy" experience ; although I wasn't looking forward to it as I had sensitive teeth. She put me at my ease and consequently, I hardly felt a thing. She gets ten out of ten !!!!

— Kathlyn W

Verified review (2013996) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent service from hygienist, as usual

5 out of 5 stars
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Excellent service from hygienist as usual. Very professional and friendly. Love Ewan Bramley. Would not go anywhere else.

— Sandra S

Verified review (2013634) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Professional

Appointment

5 out of 5 stars
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Wi-Fi information signing papers online. An awful lot of this, too much.

— Anonymous

Verified review (2012533) Review left 2 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi, Sorry to hear about the issues with the paperwork. We do try and keep it to a minimum, unfortunately due to guidance and compliance that we adhere to there are documents that are mandatory. Please feel free to ask the reception team for assistance, we are here to help. Thanks EBDC
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Amazing

5 out of 5 stars
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Appointment with George was great as per usual. Also hygienist appointment with Priscilla- amazing as always, very professional and always makes me feel so comfortable.

— Anonymous

Verified review (2011016) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Extremely grateful

4 out of 5 stars
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I was extremely grateful to get a last minute brief consultation with Jarlath with regard to a potential problem that he had spotted and to his colleague Jamie who also provided a second opinion to reassure me.

— Anonymous

Verified review (2010645) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Quickly put me at ease

5 out of 5 stars
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I had to have a root canal. I wasn’t nervous but perhaps a bit wary. I need not have been. Jorlath quickly put me at ease and explained what the procedure was. I am pleased to say that the root canal was a success and there was no pain whatsoever. I would also like to say that Jess (Jorlaths assistant) was lovely too.

— Patricia D

Verified review (2010480) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service.
Very well attended too.

— Peter O

Verified review (2010278) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Minimum waiting time. Excellent & professional service from both Jarleth & his dental nurse.

— Loraine J

Verified review (2008461) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? 5 out of 5 stars

Amazing work

5 out of 5 stars
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Met Katie today for the first time put me at ease, told me the treatment I might need in the future appointments with her. Elaine my Hygienist always a pleasure, amazing work as usual.

— Derek L

Verified review (2008001) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? 5 out of 5 stars

Great service

5 out of 5 stars
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Great service and patient care. 10/10 for all departments. Cannot fault.

— Anonymous

Verified review (2006809) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Gentle, accommodating

5 out of 5 stars
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Heather was so so lovely! I was nervous coming in today and she put me at such ease. She was gentle, accommodating, kept checking in with me to ask if I was okay and offered small breaks throughout the procedure. Don’t feel half as nervous as I did before the appointment. Heather told me what I could expect following the appointment but also tips for my oral health going forward. Thank you Heather.

— Ashleigh M

Verified review (2005960) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very thorough

5 out of 5 stars
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I was very happy with how my session with Beth went. She took the time to further educate me on how I could improve my cleaning routine and clearly explain the consequences if I didn’t. She also seemed very thorough with my scaling.

— Anonymous

Verified review (2005808) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Appointment

4 out of 5 stars
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Very good and helpful but very expensive, on social media there is a lot of advertisement about reasonably priced work on your teeth but to expensive for me.

— Anonymous

Verified review (2004920) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? 4 out of 5 stars

Filling Repair

5 out of 5 stars
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Professional & caring treatment. Excellent service from all staff.

— Anonymous

Verified review (2002841) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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Absolutely brilliant.

— Anonymous

Verified review (2001080) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient