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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

Really professional service

5 out of 5 stars
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Really professional service from reception through the hygienist and dentist thank you.

— Anonymous

Verified review (1968272) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Fantastic service and great staff.

5 out of 5 stars
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Fantastic service and great staff. Always professional and highly recommended.

— Greg F

Verified review (1968072) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Professional

A very satisfactory experience

5 out of 5 stars
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My appointment was in regard to a problem with a bridge. The dentist I saw, Jarlath, couldn't have been more pleasant, friendly and helpful. A course of treatment was discussed and decided upon and all in all it was a very satisfactory experience. Top marks!

— Anonymous

Verified review (1967084) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

World Class Professional Dental Practice

5 out of 5 stars
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Brilliant visit to the Dental Surgery, not been for a couple years. They have maintained the excellent customer service from the lady on reception to Katie and her assistant during check up.
Been someone who severely suffered from the fear of the dentist for over 30 years.
It’s actually, something that I look now forward to. Been with the family practice for over 20 years.
They have developed the surgery into a World Class Professional Dental Practice.

— David S

Verified review (1967040) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Great atmosphere, everything explained

5 out of 5 stars
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My 2nd appointment with the hygienist and very happy overall.
Great atmosphere, everything explained as the appointment progressed, and practical simple advice given.

— James T

Verified review (1966920) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Always provides excellent service

5 out of 5 stars
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Katie always provides excellent service. She is friendly, understanding, knowledgable and professional. There is no other dentist I will see now but her, she is amazing!

— Anonymous

Verified review (1966400) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Excellent emergency service for a non-resident. Can't thank you enough. Dentist and staff were brilliant.

— Anonymous

Verified review (1965830) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Other

Makes you feel welcome

5 out of 5 stars
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As usual Yasmin was very good. Makes you feel welcome, gives good advice on oral hygiene and the best techniques to use at home.

— Derek B

Verified review (1964934) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent dentist

5 out of 5 stars
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Very welcoming receptionists, bright & cheerful waiting room. Spotlessly clean everywhere. My dental examination was quick & efficient with Jarleth, excellent dentist.

— Loraine J

Verified review (1964798) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? 5 out of 5 stars

Ewan Bramley Dental Care

5 out of 5 stars
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Appointment on Saturday with George and Leanne! Would like you to thank them both for the time and good job they did on my tooth!
No pain or niggles! Thanks once again!

— Anonymous

Verified review (1964198) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Other

Ewan Bramley Dental Care

5 out of 5 stars
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Very professional and polite and very clear on actions moving forward.

— Anonymous

Verified review (1964135) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Hygienist Appointment

5 out of 5 stars
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I always have the best possible experience when I visit Beth, my dental hygienist. She is always friendly and helpful, making sure she explains what she’s doing. She also gives me really useful feedback on my oral health / hygiene.

— Anonymous

Verified review (1963713) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very happy with service

5 out of 5 stars
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Always very happy with service, all staff friendly and willing to help.

— Irene T

Verified review (1963650) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Routine appointment with hygienist

5 out of 5 stars
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An unexpected medical procedure meant I had to request my longstanding appointment be moved; a very busy schedule made it difficult to find an acceptable alternative but with patience on both sides a new time was found.
Flexibility on the surgery's part must at times be difficult to manage but I feel it should be a major priority: on this occasion I had the impression that they really were trying to help.

— Anonymous

Verified review (1962889) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Fantastic service

5 out of 5 stars
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Fantastic service, Yasmin is brilliant at her job.

— Paul R

Verified review (1962560) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Second to none

5 out of 5 stars
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What can I say, the care and attention by my dentist is second to none.

— Anonymous

Verified review (1962217) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? 5 out of 5 stars

An excellent hygienist

5 out of 5 stars
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Beth is an excellent hygienist, who put me totally at ease.

— Stephen B

Verified review (1961014) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

I’ve nothing but praise

5 out of 5 stars
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Being terrified of dental treatment generally, I’ve nothing but praise for the dentist, plus his assistant, & radiographer. Treatment has certainly come a long way since the 50’s/60’s when we dreaded it! Dentist George was extremely patient, along with his lovely assistant. He was also very patient with my many questions! I’m also sure my fears rise from my father having to swallow a horrible rubber tube when he had oesophageal cancer, dying in his 40’s. Thank you again.

— Anonymous

Verified review (1960176) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent Work

5 out of 5 stars
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Excellent work by Elaine the hygienist, yet again.

— Dennis C

Verified review (1960084) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent

5 out of 5 stars
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The overall appointment was excellent. Katie was very professional, caring and efficient. She carefully and fully explained everything.

— Leslie R

Verified review (1959320) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? 5 out of 5 stars