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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1013 reviews from Google 4863 total reviews

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Latest Reviews by Working Feedback

My appointment as normal was very good

5 out of 5 stars
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Elaine is always very helpful and pleasant.

— Anonymous

Verified review (1946997) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Beth, of the Hygienists, is amazing! As someone with extremely sensitive teeth, she has the patience of a Saint and makes sure treatment is as comfortable as possible! 😊

— Michelle Drew

T255488 Review left 2 years ago
This review complies with Google's policies.

Can’t praise this practice enough

5 out of 5 stars
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Can’t praise this practice enough. As a nervous patient, I find the staff nothing but patient, encouraging, supportive and communicative.
The treatment is very thorough and of the highest standard. The opportunity to pay through the plan is reassuring and excellent value for money.

— Linda H

Verified review (1946365) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Pleasant staff

4 out of 5 stars
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Pleasant reception staff and dentist.

— Gillian F

Verified review (1945141) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 4 out of 5 stars

Emergency Appointment

5 out of 5 stars
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I was experiencing some severe toothache. I called and was given a same day appointment to see a dentist. I felt I was very kindly understood by reception and the swift appointment was so good to be able to access. I saw Katy the Dentist and her amazing dental nurse who were understanding, proficient and patient too. Sadly the tooth could not be saved and Katy did some great work removing it. The nurse was so kind I’m sorry I didn’t get her name. Felt very cared for and could not fault the professionalism and kindness given. A huge thank you to you both.

— Anonymous

Verified review (1944024) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Efficient, professional

5 out of 5 stars
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Efficient, professional treatment.

— Anonymous

Verified review (1942108) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Great

5 out of 5 stars
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Great service.

— Vicky W

Verified review (1942309) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant experience getting three fillings done with Jarleth. Super service from start to finish.

— sean molloy

T255489 Review left 2 years ago
This review complies with Google's policies.

Absolutely first-class

5 out of 5 stars
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I can not fault Ewan Bramley Dental at all! I have been a patient for about 3 years and they have been amazing.
I had my wisdom tooth taken out a few days ago due to horrific pain, I rang up and was seen the same day and had it removed. Kate and Katie were just fantastic they kept me calm, explained exactly what was going to happen and even held my hand while my tooth was being pulled! Absolutely first-class from beginning to end. Thank you so much ladies and everyone at Ewan Bramley. Thank you.

— Lynn C

Verified review (1941112) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Judith

T255490 Review left 2 years ago
This review complies with Google's policies.

Staff were lovely

5 out of 5 stars
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Really friendly and professional service, all staff were lovely, made me feel really comfortable.

— Anonymous

Verified review (1938339) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Excellent treatment by Beth.

— Anonymous

Verified review (1937184) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent Service

5 out of 5 stars
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You always give excellent service. I ran late today because of huge traffic jam you were very considerate and thankfully I got my appointment. Beth is so professional and very thorough. George also gave a very clear report on my teeth.

— Margaret C

Verified review (1937091) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very impressed with the facilities. Had a very detailed and thorough new patient appointment with dentist Katie. She was excellent at explaining to me and my husband what we need in terms of dental care going forward. Was pleased to be able to get a hygienist appointment for tomorrow.

— Elaine McColl

T255491 Review left 2 years ago
This review complies with Google's policies.

Above and beyond

5 out of 5 stars
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Above and beyond first-class treatment. Just a lovely environment. Kate the dentist and Katie her assistant are an asset. You feel in safe hands and looked after the minute you walk through the door. Well done.

— Anonymous

Verified review (1936358) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Amazing practice

5 out of 5 stars
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I travel a round trip of 6 hours to see Ewan at his practice. Sadly Ewan is off at present and I wish him a full recovery. Today I saw Beth the Hygienist and Katie the dentist. Beth was amazing and put me right as easy constantly checking in with me to ensure I was ok. Did I mention my dentist phobia? No! Well that’s why I travel so far to be treated by this amazing practice. Katie was excellent. I explained my fears and she enquired about the specifics and origins of my fears, then conducted her assessment in a very easy and supportive manner. Fantastic. It made me realise that I don’t just travel to see Ewan (who by the way is an extraordinary dentist and person), I really like the way all the practice staff are so friendly and efficient and make you feel special. Well done All.

— Andy J

Verified review (1934540) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Caring service

5 out of 5 stars
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Usual excellent, caring service.

— Anonymous

Verified review (1933383) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

First class

5 out of 5 stars
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Everything is first class, dental surgery is amazing, expertise of all the dentists I have seen, have been second to none. Jamie the dentist first class as well as Ewan - everyones attitude, knowledge & willingness to help & put you at ease in each appointment is incredible. All of the receptionists have always been so helpful.
Please, anyone who is thinking of making an appointment, please do, you will never look back. Their dental plans are value for money, 3 choices to choose from & all of them are great value, spreading the cost of your treatments saving a lot of money by taking out a yearly plan. Has been great for myself.

— Carole B

Verified review (1933137) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Brilliant as always!

5 out of 5 stars
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I needed some repair work to my fixed retainer and George was brilliant, I’m so happy with the work he did. Thank you!

— Nicole M

Verified review (1933114) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Cannot fault this dentist

5 out of 5 stars
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Great as always, Rachel was lovely during appointment. Cannot fault this dentists at all, highly recommend.

— Anonymous

Verified review (1933047) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient