Working Feedback

Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Everything was explained

5 out of 5 stars
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The appointment went fast, very professional, everything was explained, and any follow up required, contact the practice.

— Anonymous

Verified review (1910018) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent continuity of care

— John Guthrie

T255499 Review left 2 years ago
This review complies with Google's policies.

A fabulous hygienist

5 out of 5 stars
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So sorry to hear Lisa will be leaving, she is a fabulous hygienist and always does a very good job.

— Denise M

Verified review (1909092) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Fantastic service

5 out of 5 stars
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The service I received today was fantastic, couldn't be happier with the care, thank you.

— Valerie C

Verified review (1908156) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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I love this Dental Practice,the staff are welcoming, friendly and professional. Always put at ease with the wonderful Elaine, dental hygienist. Thank you everyone .

— Kathleen Swan

T255500 Review left 2 years ago
This review complies with Google's policies.

Hygiene appointment

5 out of 5 stars
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Beth is always very friendly and being a nervous patient always puts me at ease, she always explains what she is going to do and asks if I am OK throughout the appointment and makes it far less traumatic for me, I am very happy being one of her clients.

— Anonymous

Verified review (1906230) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very good service

5 out of 5 stars
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Usual very good service.

— Robert D

Verified review (1905742) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Prompt and pleasant service.

— kevin nairn

T255501 Review left 2 years ago
This review complies with Google's policies.

Can't fault this dental practice

5 out of 5 stars
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Just can’t fault this dental practice. Very friendly staff. From the moment of entering the building.

— Kathleen A

Verified review (1902277) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very personable

5 out of 5 stars
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Good at reception, I was informed the Dentist was running late. Then Dentist also apologised for the delay, very personable. For all he was behind schedule, I didn’t feel my appointment was rushed.

— Judith D

Verified review (1895658) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Professional

Review from Google

5 out of 5 stars
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Everyone here is amazing. First class dental practice.

— Louise Bell

T255503 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I had some complex bone grafting carried out this week
Paul and the Bramley team were excellent through the whole procedure
while not completed yet I have the upmost confidence in its success
Thank You
Duncan Murray

— Duncan Murray

T255502 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very happy with hygiene visit felt very refreshed afterwards

— Brian Shaw

T255504 Review left 2 years ago
This review complies with Google's policies.

Hygiene Appointment

5 out of 5 stars
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Yasmin was very understanding when I said I couldn’t lie back. She did everything she could for my comfort and the session was comfortable and pleasant.

— Sheila J

Verified review (1891687) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Very careful

5 out of 5 stars
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I would always recommend Ewan Bramley Dental Care.
Always helpful and very careful when attending to my teeth.

— Peter O

Verified review (1891086) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Hygienist

5 out of 5 stars
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It was lovely to see Lisa back after having had a Baby.
Courteous and professional and fully competent.
Thank you.

— Tony B

Verified review (1889469) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always, you’re all very much appreciated; for all of my care and treatment at Ewan Bramley’s Dental Care. I can honestly say that from the lovely, smiley and helpful receptionist (sorry, forgot your name) to the exceptional, consistent and excellent care from
Beth, my hygienist, to Jamie, my new Dentist who is also very professional, highly recommended and extremely knowledgeable; putting me at ease and instilling confidence, a huge thank you.
I can’t recommend this Dental practice enough. My whole family attend here and you can be assured of the very best dental services available. Wouldn’t go anywhere else! 🌟🌟🌟🌟🌟

— Avril McCartney

T255441 Review left 2 years ago
This review complies with Google's policies.

Thorough and detailed

5 out of 5 stars
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Staff are very friendly and professional. Thorough and detailed assessment. Very informative and every part and stage of the examination was clearly explained.

— Anonymous

Verified review (1888768) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service.

— Steve A

Verified review (1887713) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Treats me respectfully

5 out of 5 stars
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The hygienist was brilliant always gives me lots of information and treats me respectfully as she knows I have a fear of the dentist!

— Anonymous

Verified review (1887097) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient