Working Feedback

Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1010 reviews from Google 4860 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Excellent treatment

5 out of 5 stars
workingfeedback logo
Excellent treatment. Priscilla is lovely, very friendly and professional

— Anonymous

Verified review (2470604) Review left 2 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
Thank you for leaving such a kind review for Priscilla.
We look forward to seeing you again, soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing end result

5 out of 5 stars
workingfeedback logo
Final stage of my implant journey which started in March, i.e having the crown fitted to the implant. Well what can I say... absolutely amazing end result. I can't thank Jamie and his team enough. I am so happy with the final results of this brilliant procedure. If you have any gaps caused by missing teeth, Jamie at Union Quay is exceptional in his workmanship and I would highly recommend him for implant placement surgery. Although not an inexpensive procedure, it is an investment if you want to preserve your smile for many years to come and it is the closest you can get to a natural tooth.

— Vanessa M

Verified review (2470307) Review left 2 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Dear Vanessa.
Thank you for taking the time to share your experience and for trusting Jamie and the team throughout your journey. We are delighted to hear that you are so pleased with the final result. Providing high quality, long lasting treatment and is always our goal. Your recommendation and kind words are greatly appreciated, and we look forward to welcoming you back soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
workingfeedback logo
Excellent service and treatment, very happy

— Maria L

Verified review (2470288) Review left 2 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Maria.
Thank you for your kind review! We're delighted to hear you were happy with the service and treatment you received. We appreciate your feedback and look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good practice

5 out of 5 stars
workingfeedback logo
Very good practice, clean and modern

— Anonymous

Verified review (2470027) Review left 2 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
Thank you for your lovely feedback! We look forward to welcoming you back again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
google logo
Great job very gentle, professional and efficient, great service

— Lynn Thompson

T443584 Review left 2 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lynn.
Thank you for your lovely review! We're so pleased to hear you have had a positive experience.
We really appreciate your feedback and look forward to welcoming you back soon.

Review from Google

5 out of 5 stars
google logo
I’ve always had a great experience at Union Quay Dental. The whole team is friendly, professional and makes you feel at ease from the moment you walk in. The treatment is always explained clearly, and the care is excellent. Highly recommend!

— Jen Hatfield

T443585 Review left 2 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Jen.
Thank you for your kind words and recommendation! We're so pleased to hear you always feel welcomed, well-informed and at ease during your visits. We really appreciate your support and look forward to seeing you again soon.

Explains everything in detail

5 out of 5 stars
workingfeedback logo
Sonny explains everything in detail whilst treating you so you understand what he is doing, a hugely professional person

— Andrew C

Verified review (2469009) Review left 2 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Andrew.
Thank you so much for your kind words! We're really glad you found the explanations helpful. We appreciate you taking the time to leave such a thoughtful review, and we look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
workingfeedback logo
Very good service

— Anonymous

Verified review (2467713) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
Thank you for your review! We're so pleased to hear you had a very good experience with us. We really appreciate your support and look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional, polite

5 out of 5 stars
workingfeedback logo
Heather was very professional, polite and friendly during our treatment.
Extremely good at making you feel that you’ve met before.
Heather’s skills both in dentistry and with people are a reflection of her work ethic
Brilliant representative of Union Quay Dental and worthy of recognition from management.

— David S

Verified review (2467482) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi David.
Thank you so much for your kind words! We're delighted to hear Heather made you feel so comfortable and well cared for. We look forward to seeing you again, soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Great personal service

— Julie Lake

T441566 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Julie.
We really appreciate you leaving us a 5 star review and some lovely words.
We look forward to seeing you again, soon.

Welcoming and professional

5 out of 5 stars
workingfeedback logo
Heather is always very welcoming and professional.

— Anonymous

Verified review (2466206) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
Thank you for your lovely review! We're so pleased to hear Heather made your visit such a positive one. We look forward to welcoming you back soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A friendly, sympathetic approach

5 out of 5 stars
workingfeedback logo
Their professional approach to the technicalities of their work is apparent; in addition they present an upbeat and friendly, sympathetic approach that is very reassuring.

— Anonymous

Verified review (2466151) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi there.
Thank you for your kind review. It's wonderful to hear that you found our team both professional and reassuring. We appreciate your support.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very kind and patient dentist

5 out of 5 stars
workingfeedback logo
Really pain free filling done today by Alex
Very kind and patient dentist

— Gwen M

Verified review (2465899) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Gwen.
Thank you for your kind review! We're pleased to hear your filling with Alex was pain free and that she made you feel comfortable throughout your appointment. We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Met with the usual smiles, only had to wait a couple of minutes for George to come and get me for the next part of the work on my front teeth. They had had a bash when playing rugby and when repaired by my gap had been filled in by my original dentist to my dismay. George however went through the procedure in detail what he was going to do to repair them. I couldn't believe the job he had done. The work was so precise, I had my gap back and two wonderful front teeth. All with the odd joke. I gave himself and his assistant a great big smile, also the secretaries down stairs. This was the fourth visit I have made here, I believe now that all the visits will be to the same excellent standard. Below the before and after.

— Alan Charlton

T440908 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Alan.
Thank you so much for your lovely review! We're delighted your first visit was such a positive experience. It's wonderful to hear that our team made you feel so welcome and that your dentist took the time to explain everything clearly, helping you feel informed and reassured about your treatment options. We truly appreciate your kind words and look forward to caring for your smile for many years to come.

Review from Google

5 out of 5 stars
google logo
I’ve been a patient for five years and can’t recommend this practice highly enough. The affordable monthly plan offers great value, and thanks to the excellent preventative care, from hygenists, I’ve hardly needed any treatment. Everyone who works there is kind, professional and genuinely caring. Appointments are easy to get, with plenty of after work availability, and the practice itself is lovely.

— Jenny Symr

T440909 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Jenny. Thank you so much for your wonderful review and for being part of our practice for the past five years. We're delighted to hear that our preventative approach, membership plan, and caring team have made such a positive difference to your dental care. Your kind words mean so much to us, and we look forward to looking after your smile for many years to come!

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— sathis kumar

T440197 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Sathis.
Thank you for leaving us 5 stars.
We are really grateful for your support.

Review from Google

5 out of 5 stars
google logo
Excellent care for my Mum at Union Quay Dental
We saw Katharine for a checkup, Very sorry and lovely gentle manner when seeing my mum. I would definitely recommend.
She always sees Elaine for her hygiene care. And again, super treatment and service.

— harret rusby

T438837 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi there.
Thank you so much for your lovely review. It means so much to us to know that your mum felt so well looked after. Thank you for your trust in our team. We look forward to welcoming you and your mum back to Union Quay Dental soon.

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Christopher Norman

T438838 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Christopher.
Thank you for leaving us 5 *'s.
We look forward to seeing you again soon.

First class treatment

5 out of 5 stars
workingfeedback logo
As always, first class treatment from hygienist and reception staff.

— Peter H

Verified review (2462453) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Peter.
Thank you for your kind review. We're delighted to hear you received great care from our hygienist and reception team. We appreciate your feedback and look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Daniel Humbert

T438383 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Daniel.
Thank you for kindly leaving us 5 *s.
We look forward to seeing you soon.