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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Had an appointment with the hygienist Beth today and felt she went over and above to help with my inflamed gums, she seemed to really care and gave helpful advice which is much appreciated. She is a credit to the surgery.

— david fenwick

T255513 Review left 2 years ago
This review complies with Google's policies.

Exceptional as always

5 out of 5 stars
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I was in today for a hygiene appointment, the care and attention received by the hygienist was exceptional as always and advice on dental care and products was greatly appreciated.

— Gavan S

Verified review (1845600) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent. Katy and her assistant were 100%.

— James T

Verified review (1844559) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Staff

Outstanding service

5 out of 5 stars
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I had good reason to visit the dentist 29th November. My usual dentist wasn’t available and my appointment was with a very helpful and friendly dentist and his assistant. I was very quickly put at ease meeting a new dentist. I was listened to and given great respect. The whole team, reception included, are very professional and approachable. My problems were clearly explained to me fully. I’ve always had brilliant service and this dentist continued to maintain the very high standards expected. Outstanding service.

— Gordon A

Verified review (1844397) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Kind caring staff

5 out of 5 stars
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Excellent service as usual with kind caring staff

— Anonymous

Verified review (1841151) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Very satisfied

4 out of 5 stars
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Very good treatment and overall very satisfied with my treatment. However, there was a delay to my appointment and I would have appreciated updates so that I could have informed my daughter accordingly who was waiting for me.

— James Y

Verified review (1840801) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Great

5 out of 5 stars
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Great practice, great people.

— Andy M

Verified review (1839797) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great service. I saw Pippa for a hygiene appointment and she was excellent. I have sensitive teeth and some ceramic crowns and she was very thorough but careful when cleaning. I'm really pleased with the results and she was really cheery to talk with during the appointment. Definately would recommend.

— Lisa H

T255514 Review left 2 years ago
This review complies with Google's policies.

Fantastic service

5 out of 5 stars
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Fantastic service from all, would highly recommend this Dentists, made to feel welcome and totally relaxed.

— Anonymous

Verified review (1838329) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Annual check up

5 out of 5 stars
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All my questions were answered in a friendly and professional way. I was happy with the examination and was shown by the use of mirrors the small cavity in one of my teeth ( this hasn’t happened to me before). Although I live a distance from the practice ( Amble) I trust them and it’s worth the travel.

— Leslie K

Verified review (1837379) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent

5 out of 5 stars
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It was friendly and excellent.

— Lesley L

Verified review (1836529) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

The best hygienist I have ever had

5 out of 5 stars
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Yesterday I had my regular appointment with my hygienist Elaine. As usual, she did a great job. I have lived in several parts of the UK and I can honestly say she is the best hygienist I have ever had. All the staff at Ewan Bramley are ultra professional, friendly and highly skilled. Thank you.

— Lynn L

Verified review (1836233) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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How reassured I felt.

— Anonymous

Verified review (1834932) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Wonderful experience

5 out of 5 stars
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Wonderful experience, last appointment for my aligners. Very happy with the whole journey and outcome. All staff very professional and friendly.

— Carole S

Verified review (1834364) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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l had a very difficult root canal needed on a molar that had decayed and being very nervous made an appointment at Ewan Bramley Dental Care. From the first contact with reception to having treatment with Katie has been fantastic, Katie explained the whole process and any questions answered, she was kind gentle and reassuring as well as a really good job !

— Zena Thomson

T255466 Review left 2 years ago
This review complies with Google's policies.

Pleasant and reasonably priced

5 out of 5 stars
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I have used this dentist before and found them very efficient, pleasant and reasonably priced. The young lady on reception, Jarlath and Pippa were very professional and caring. Thanks.

— Anonymous

Verified review (1832905) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Very good service

5 out of 5 stars
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Very good service, on-time and efficient staff.

— Kevin N

Verified review (1831310) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

I feel totally at ease and the standard of care is excellent

5 out of 5 stars
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I cannot rate Ewan Bramley Dental Care highly enough. I have regular hygiene visits with Pippa and the appointments always run smoothly. It’s the attention to detail and the time that is taken to get to know me as a person that makes the difference. I feel totally at ease and the standard of care is excellent.

— Heidi G

Verified review (1830596) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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First visit excellent in all aspects!

— Sean T

Verified review (1830595) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

No more chipped tooth!

5 out of 5 stars
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Superb job, you can’t even tell I’ve had the work done….. I felt very self conscious about it when it happened but I am happy to smile again now!

— Anonymous

Verified review (1830404) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient