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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Hygienist

5 out of 5 stars
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To see the hygienist for help with receding gums and best way to deal with plaque.

— Catherine R

Verified review (1811785) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Thoroughly professional

5 out of 5 stars
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Always a thoroughly professional performance. The staff are friendly.

— Barry C

Verified review (1808950) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Reassuring attitude

5 out of 5 stars
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I phoned yesterday for an emergency appointment and was fitted in for a cancellation today. The receptionist I spoke to was extremely helpful and went above and beyond to sort me out. I was seen immediately by Jarlath, who took a quick X-ray and explained I needed an extraction which was best done there and then. His calm, reassuring attitude and skillful intervention aided by Emma, meant for a quick and relatively painless experience. Useful written guidance was also provided.

— Anonymous

Verified review (1807852) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Veneer journey

5 out of 5 stars
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Jamie was my dentist and has been faultless and amazing from the first check up I had. I originally wanted composite bonding, and last minute changed my mind for veneers for my wedding. Jamie was very booked up but managed to get me all sorted before my wedding and I LOVE my teeth.
I expressed my phobia of needles and Jamie was so mindful of this and allowed me to do the whole procedure without any local anaesthetic, which is not usually the norm.
I have had my check up today and my teeth and gums are super healthy and I just need an annual check up! Very reasonably priced for the treatment and service you receive. If you want amazing teeth, I would highly recommend getting booked in with Jamie!

— Rachel B

Verified review (1807022) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Went smoothly

5 out of 5 stars
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All went smoothly. Time, support and advice.

— Anonymous

Verified review (1805696) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Friendly and reassuring

5 out of 5 stars
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Pippa was brilliant! Really thorough and professional, but also friendly and reassuring - talked me through the process and gave great dental health tips.

— Nicole M

Verified review (1805691) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Totally put at ease

4 out of 5 stars
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Was really pleased with the way procedure was carried out, very nervous, totally put at ease, today am feeling fine.
Thank you so much.

— Anonymous

Verified review (1804672) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Fantastic appointment

5 out of 5 stars
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Fantastic appointment with Yasmin. Really thorough and my teeth look fantastic.

— Wan E

Verified review (1804626) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Other

Nice and friendly manner

4 out of 5 stars
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Very efficient and proficient, with a nice and friendly manner.

— Anonymous

Verified review (1801919) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The Dentists has a very caring bedside manner. Sharing exactly what to expect and constantly checking on my comfort level throughout the procedure. A very pleasant, professional experience.

— Craig Sinclair

T255521 Review left 3 years ago
This review complies with Google's policies.

Very happy with the personal care

5 out of 5 stars
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Very happy with the personal care I receive from all staff at Ewan Bramley, My hygienist was extremely helpful and caring regarding an issue with the inside of my mouth, I felt cared for!

— Stephen R

Verified review (1801398) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

YExcellent

5 out of 5 stars
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Excellent. Good timing. Katie was friendly and professional - very informative and efficient and the dental nurse was also very pleasant.

— Anonymous

Verified review (1801136) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Friendly and professional

5 out of 5 stars
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Friendly and professional as usual.

— Charles M

Verified review (1800883) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Nice atmosphere

5 out of 5 stars
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Friendly staff and a nice atmosphere when you first attend as a new client.
Dentist and hygienist have both been excellent and explained all procedures before they started work, during and after.
Worlds apart from my old dentist's.

— James T

Verified review (1800844) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent hygienist

5 out of 5 stars
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Once again, a perfect consultation and treatment. Pain-free and thorough cleaning with great professionalism. Exceptionally pleasant.
Thank you.

— Anonymous

Verified review (1800762) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

4 out of 5 stars
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Very professional would highly recommend them

— Ian Adams

T255522 Review left 3 years ago
This review complies with Google's policies.

Seen promptly

5 out of 5 stars
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I was seen promptly, given advice on how to best look after problematic teeth.

— Anonymous

Verified review (1799892) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have just had nearly 2 hours of root canal treatment, and weirdly, it was quite a pleasant experience - once I settled and got over my initial nerves!

I even fell asleep on a few occasions, so must have been good.

I have been using Ewan Bramley's surgery for many years now, having moved from the 'NHS' who provided a terrible service. What I get from EB is brilliant, they took the fear out of the dentist and give me loads of great treatment and advice. Just wish we had this 30 years ago!

Update 16/04/25 - Also to add praise to Beth, my hygienist, who does an amazing job looking after my pearly whites.

— Richard Ayre (DRA PAT Testing)

T255459 Review left 3 years ago
This review complies with Google's policies.

Looked after very well indeed

5 out of 5 stars
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Was very nervous about extraction but was looked after very well indeed.

— Anonymous

Verified review (1799375) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Brilliant staff

5 out of 5 stars
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Great overall. Staff brilliant.

— Anonymous

Verified review (1798930) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient