Working Feedback

Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Recent appointment

5 out of 5 stars
workingfeedback logo
I am more than happy with George and his treatment.

— Edward M

Verified review (1741757) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Lovely dentist

4 out of 5 stars
workingfeedback logo
I was seen by a lovely young dentist today - Jareth? He Xrayed my tooth and explained what was happening. He gave me alternative means of dealing with the problem. The nurse was also delightful. She did her best to make me relax and patted me gently during some painful drilling. I couldn’t praise the pair of them enough

— Lilian M

Verified review (1741586) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very professional, very friendly, very good results.

— Michelle Starforth

T255546 Review left 3 years ago
This review complies with Google's policies.

Very quick and efficient

5 out of 5 stars
workingfeedback logo
The whole procedure was very quick and efficient. New crown looks great.

— Anonymous

Verified review (1741388) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Approachable and pleasant staff

4 out of 5 stars
workingfeedback logo
The dentist took time to listen to what I had to say as well as answering the questions that I put to him. This therefore helped me to make a decision as to what dental work was required.
The staff at the practice were approachable and pleasant.

— Anonymous

Verified review (1739885) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Lovely and friendly manner

5 out of 5 stars
workingfeedback logo
Been to see the hygienist today, Rachael was very professional and had a lovely and friendly manner, thanks for a great service.

— Jacqui B

Verified review (1739798) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Excellent service

5 out of 5 stars
workingfeedback logo
As usual, excellent service, professional, friendly and very caring.

— Charles M

Verified review (1739718) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Great quality of service

5 out of 5 stars
workingfeedback logo
Relaxed and professional. Thorough and a great quality of service.

— Anonymous

Verified review (1739185) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Good afternoon, thank you for leaving this review. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygiene appointment

5 out of 5 stars
workingfeedback logo
As always brilliant care and advice from Beth. Thank you.

— Douglas L

Verified review (1737143) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for making time to write this review, I will be sure to pass this lovely message onto Beth. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I visited EWBC to enquire about getting my composite bonding redone from when I was younger. The whole process was really friendly and professional from start to finish and I'm very happy with the results. All of the staff are super hospitable and the pricing is very reasonable. Would definitely recommend!

— Will Symmonds

T255547 Review left 3 years ago
This review complies with Google's policies.

Extremely impressed

5 out of 5 stars
workingfeedback logo
Pippa was excellent at her job. Some discomfort was expected during my first deep teeth cleaning for 20 years, but I was made to feel very much at ease regardless of any slight pain. I am extremely impressed with the work Pippa did and she gave some very good advice as well as improving my understanding of how best to give my teeth a good chance of staying put. Thanks also to Ewan Bramley for the support given so far!

— Anonymous

Verified review (1736450) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for making time to write this review, I will be sure to pass this lovely message onto Pippa. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Informative and thorough

4 out of 5 stars
workingfeedback logo
This was a standard annual dental check. George was informative and thorough and the check was completed quickly but not in haste. I am very content with the service and advice provided by George/Ewan Bramley.

— Anonymous

Verified review (1734329) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for making time to write this review, I will be sure to pass this lovely message onto George and Ewan. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Hygienists

5 out of 5 stars
workingfeedback logo
Fabulous Hygienists always happy with results.

— Jackie C

Verified review (1734069) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi, Thank you for leaving this review. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Great team and service

— Lynn Bennett

T255526 Review left 3 years ago
This review complies with Google's policies.

Friendly, reassuring

5 out of 5 stars
workingfeedback logo
I seen the hygienist Pippa today and was made to feel at ease, she was friendly, reassuring and very professional.

— Barry H

Verified review (1733672) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for making time to write this review, I will be sure to pass this lovely message onto Pippa. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Pain-free

5 out of 5 stars
workingfeedback logo
The treatment was explained carefully and carried out with great skill, I thought.
It was pain-free.

— Patricia D

Verified review (1732327) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi, Thank you for leaving this review. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Carried out without a problem

5 out of 5 stars
workingfeedback logo
The operation was carried out without a problem and it now feels fine - thank you.

— Neil F

Verified review (1731996) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi, Thank you for leaving this review. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very pleased with the results

5 out of 5 stars
workingfeedback logo
I have recently had zirconium crowns fitted and I am very pleased with the results. They have made such a difference.

— Elaine S

Verified review (1730630) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi, Thank you for leaving this review. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Brilliant experience

5 out of 5 stars
workingfeedback logo
Brilliant experience. Full yearly checkup and hygiene appointment. Given a few minutes breather between cleaning and rinsing which I really appreciated as I often have difficulty with too much water spray. Very attentive, sensitive service by Elaine as always.

— Anonymous

Verified review (1730248) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for making time to write this review, I will be sure to pass this lovely message onto Elaine. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Treatment was first-class

5 out of 5 stars
workingfeedback logo
Requested urgent appointment on Saturday.
Was provided with an early appointment with George.
The treatment was very professional, friendly and informative.
As always treatment was first-class.

— Alan H

Verified review (1728365) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for making time to write this review, I will be sure to pass this lovely message onto George. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient