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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

First class treatment

5 out of 5 stars
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As always, first class treatment from hygienist and reception staff.

— Peter H

Verified review (2462453) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Peter.
Thank you for your kind review. We're delighted to hear you received great care from our hygienist and reception team. We appreciate your feedback and look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Daniel Humbert

T438383 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Daniel.
Thank you for kindly leaving us 5 *s.
We look forward to seeing you soon.

So happy with my new look

5 out of 5 stars
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Excellent service as usual, love the work Jarlath has just completed, so happy with my new look!

— Anonymous

Verified review (2461765) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your lovely review! We're so pleased you're happy with your new smile. We'll be sure to pass your kind words on to Jarlath. We look forward to seeing you again!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great place

5 out of 5 stars
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Great place, very friendly and professional, both my appointments were on time

— Anonymous

Verified review (2461595) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review! We're so pleased you had a positive experience with our team and that your appointments ran on time. We look forward to welcoming you back.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They took great care of me

5 out of 5 stars
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Alex was lovely she looked after me very well. This is the first time I’ve been back in 2 years due to a cancerous growth on my lip, which Union Dental discovered and referred me to my GP. They took great care of me. Thank you.

— Marilyn H

Verified review (2461481) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Marilyn.
Thank you for your lovely review. We're so pleased Alex took great care of you and that we could support you when you needed us. Your kind words mean a lot to our team, and we wish you all the best.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Angel Oliva

T438015 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Angel.
Thank you for your 5 star rating! We really appreciate your support and are delighted you had a positive experience with us. We look forward to seeing you again.

The best care possible

5 out of 5 stars
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Very happy with my overall experience at the Union Quay Dental Practice. All members of the team are always friendly, professional and helpful and are ready to give advice as and when needed regarding your dental care. Plus, everyone at the Union Quay Dental Practice makes you feel confident that you're receiving the best care possible

— Hannah G

Verified review (2460925) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Hannah.
Thank you for your kind review. We're delighted to hear you had such a positive experience with our team. Your lovely feedback means a lot to us, and we look forward to seeing you again at Union Quay Dental Practice!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great practice! The place has an incredible atmosphere, and the staff are absolutely amazing. I would highly recommend it to anyone looking for a welcoming and professional experience.

— Lucy Charters

T437177 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lucy.
Thank you for your kind review! We're so pleased you enjoyed the atmosphere and had a great experience with our team. Your recommendation means a lot to us, and we look forward to seeing you again soon!

Excellent service

5 out of 5 stars
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Excellent service this morning by Danni

— David S

Verified review (2458411) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi David.
Thank you for your kind review! We're delighted you had a great experience with Danni. We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Rachael Marron

T435218 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Rachael.
Thank you for taking the time to leave us 5 stars.
We look forward to seeing you again.

Union Quay Dental

5 out of 5 stars
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Top Dentist Jamie

— Peter J

Verified review (2457250) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Peter.
Thank you for your kind review! We're so pleased to hear you had a great experience with Jamie. We look forward to welcoming you back soon.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Union Quay Dental

5 out of 5 stars
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Yasmin has looked after teeth for many years and is a credit to your practice at North Shields

— Malcolm R

Verified review (2456017) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Malcolm.
Thank you for your kind review. We're delighted to hear your lovely feedback about Yasmin. We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Routine appointment with hygienist

— Margaret B

Verified review (2455724) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Margaret.
Thank you so much for leaving us 5 stars.
We look forward to seeing you at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Union Quay Dental

5 out of 5 stars
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Quality service

— Anonymous

Verified review (2453694) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
Thank you for your kind review! We're delighted to hear you were happy with the quality of our service. We truly appreciate your feedback and look forward to welcoming you back to the practice in the future.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Brian Calder

T432729 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Dear Brian.
Thank you for leaving us 5 stars. We really appreciate your support and are delighted you had a positive experience with us. We look forward to welcoming you back to Union Quay Dental soon.

Review from Google

5 out of 5 stars
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Outstandingly good care from the expert team at Union Quay Dental. The building has been beautifully refurbished too

— Dan Jackson

T432638 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Dan.
Thank you for your lovely review! We're so pleased you had a great experience with our team and enjoyed our newly refurbished practice. We really appreciate your kind words and look forward to seeing you again.

Appointment

5 out of 5 stars
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Molar filling

— Anonymous

Verified review (2451972) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for leaving us a kind review.
We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Elaine Wilkinson

T431978 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Elaine.
Thank you for leaving us 5*'s.
We look forward to seeing you soon.

Very thorough as usual

5 out of 5 stars
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This appointment was to check implant and take scans so the crown can be made for the final part of my implant journey. Looking forward to the final fitting. Jamie and Ashleigh were very thorough as usual.

— Vanessa M

Verified review (2451399) Review left 3 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Vanessa.
Thank you for your kind review.
We look forward to the final result.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Union Quay Dental made me smile. I had my first appointment with them today and they won the competition for my best ever dentist experience.
The detail into which the dentist went in assessing the condition of my teeth was amazing. The technology and equipment in use was impressive.
It was the human touch, though, that put a shine on everything. I very much felt that I was being respected as an individual; it was a customised experience.
I was quickly made to feel confident about the dentist’s ability to treat and advise me and to formulate a long-term strategy; explanations were clearly and patiently provided in a chair-side manner both professional and affable.
I had a positive experience at Union Quay Dental today, verging, dare I say it, on the enjoyable😀, and, without a doubt, it was very good value for money.

— Stephen Gregory

T431665 Review left 3 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Stephen.
Thank you so much for your wonderful review. We're delighted that your first visit to Union Quay Dental was such a positive experience.
Thank you for choosing us. We look forward to seeing you again.