My first treatment started today and have to say the level of care you receive is amazing. Also explaining what’s being done in simple terms helps you understand more clearly what’s actually happening and makes you feel more at ease. All staff I’ve encountered as well are all really friendly and professional too, a credit to the team at Ewan Bramley.
— John C
Verified review (1703412)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Thorough and very informative
Everyone is friendly and very helpful. The consultation was thorough and very informative. I was given the honest opinion of my situation and how it could best be supported.
— Anonymous
Verified review (1703318)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Hygienist appointment
This was my second appointment with Beth who was very helpful, knowledgeable, reassuring and caring throughout the appointment.
— Anonymous
Verified review (1703049)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, I will be sure to pass this lovely message onto Beth. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Hygienist
Always a pleasure going to Ewan Bramley Dental Care. Even when I’m a little nervous they put me at ease. Looking forward to next appointment with Elaine, makes me want to brush my teeth 10 times a day!
— Nathan R
Verified review (1702228)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, I will be sure to pass this lovely message onto Elaine. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
To me a problem, to Ewan a solution
As always Ewan comes to my rescue to save my smile. I have attended for many years and have always left saying a big thank you and really meaning it. I was always scared and avoided dentists till I met Ewan Bramley, but not any more.
— Lilian C
Verified review (1701334)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, we are glad that we have brought back your smile! I will be sure to pass this lovely message onto Ewan. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Sensitivity & tooth ache
Treatment administered in a professional manner, advice given and reassurance in relation to the problem.
— Elizabeth W
Verified review (1700613)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Wendy, Thank you for making time to write this review. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Brilliant Hygienist Appointment
I’ve just had my hygienist appointment, I saw Pippa for the first time today. She was absolutely brilliant, instantly put me at ease. Pippa explained everything to me and is very knowledgeable. Thank you Pippa for taking care of me. Pippa is a great addition to a first class team. Thank you.
— Michelle M
Verified review (1700771)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, I will be sure to pass this lovely message onto Pippa. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Hygiene Appointment
Yesterday had my Hygiene appointment with lovely Beth and help from Pippa, 2 lovely girls helped me in being more accurate caring for my teeth.
— Margaret F
Verified review (1700308)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, I will be sure to pass this lovely message onto Beth and Pippa. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Amazing
Amazing as per usual.
— Raymond R
Verified review (1700237)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Raymond, thank you for making time to write this review. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
I find it frustrating how appointments are always overrunning. I had to reschedule my dentist review 3 times then today was told it would be 5/10 mins running over and turned out to be 30 mins, meaning I only had 9 mins in with the dentist before I had to leave to collect my daughter.
— Alex E
Verified review (1698377)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Alex, sorry you were kept waiting, we do try our best to stay on time for our patients but sometimes the dentists have to deal with the unexpected.
Apologies again.
Richard Bramley.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Emergency appointment
Hands down the best dental experience I have ever had, I called this morning for an emergency appointment and was in the chair within 2hrs! From walking through the door the receptionist instantly put me at ease her customer service skills were exceptional! Then dentist and assistant were also amazing! Thank you ever so much!
— Natalie H
Verified review (1698149)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Natalie, thank you for making time to write this review. Best wishes, EBDC.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
So happy with the outcome
The patient care and the overall precision and attention to detail was fantastic. I was so happy with the outcome, my tooth looks and feels great.
— Charlotte T
Verified review (1698145)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Charlotte, thank you for making time to write this review. Best wishes, EBDC.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
Review from Google
Had teeth straightened, whitened and composit bonding to four teeth over a stretch of time (with Ewan). Fab dentist, fab reception staff, and fab service all round. I had one issue (not with my actual treatment) which was resolved immediately so 5 stars from me. I also recommended my boyfriend to come and he's finally got his teeth sorted and is pain free after years of complications with other dentists.
— Yasmin Stokoe
T255560
Review left 3 years ago
This review complies with Google's policies.
Preparation for zirconium crowns
All the staff were very professional and friendly.
— Elaine S
Verified review (1698100)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Elaine, thank you for making time to write this review. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Totally put my mind at rest
Extremely friendly from taking your first steps into the practice.
Totally put my mind at rest and went through all of the options with very fine details.
I’m so glad I made the right choice in choosing this dentist practice.
— Barry H
Verified review (1697944)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Toothache on a cruise is terrible. So I was happy that I was helped quickly, competently and unbureaucratically in this practice. Thank you all and I send best regards
— Petra W.
T255561
Review left 3 years ago
This review complies with Google's policies.
Another positive appointment
Another positive appointment with Ewen for check up. Always friendly and professional as are all the staff I have dealt with. It is a pleasure to go for appointments. Many thanks.
— Elizabeth C
Verified review (1697552)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, I will be sure to pass this lovely message onto Ewan. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very happy
Very happy with my treatment. George made me feel relaxed and at ease
— Lauren M
Verified review (1697520)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, I will be sure to pass this lovely message onto George. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
I am so pleased with my two new Crowns, they look and feel fantastic.
Many thanks to Ewan and staff.
— Anonymous
Verified review (1696706)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, I will be sure to pass this lovely message onto Ewan. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
A very relaxed experience
I was very anxious before my appointment, but Ewan put me at ease almost immediately. Gave me options on my treatment and in all made what I thought would be a harrowing experience a very relaxed experience instead.
— Anonymous
Verified review (1696811)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for making time to write this review, I will be sure to pass this lovely message onto Ewan. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
