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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Nothing short of brilliant

5 out of 5 stars
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Paul and his implant team were professional and nothing short of brilliant.
I had two implants, a sinus lift and a gum graft.
The care I received was fantastic.
Thank you.

— Anonymous

Verified review (1691557) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for making time to write this review, I will be sure to pass this lovely message onto Paul. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Friendly and welcoming

5 out of 5 stars
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Taking my elderly mother for a hygienist appointment, a short wait in reception and greeted by Beth, taken through the treatment room, and introduced to Beth’s aid, all very friendly and welcoming.
All the time Mum is reassured and made to feel she’s in safe hands, great team and work was carried out very competently. Not always an easy thing with elderly dementia patients, would recommend this practice to anybody.

— Anonymous

Verified review (1691442) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for leaving this lovely review, I will pass this kind message onto Beth. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Next of kin

Very pleased

5 out of 5 stars
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Very pleased with the results of the composite bonding to my upper front four teeth by George.
My smile is much improved whilst maintaining the natural appearance I had hoped for.

— Anonymous

Verified review (1691534) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for making time to write this review, I will be sure to pass this lovely message onto George. Best wishes, EBDC.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

I would not dream of going anywhere else

4 out of 5 stars
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Very impressed with the quickness of the emergency appointment with the practice. Very friendly staff, as usual, I would not dream of going anywhere else.

— Kathleen A

Verified review (1691368) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you Kathleen for taking the time to write your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist Appointment

5 out of 5 stars
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Excellent appointment, Beth explains what she is going to do and why at every stage.
I find this reassuring.

— Anonymous

Verified review (1691237) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write your review! I will pass your kind words over to Beth!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

The staff are lovely

5 out of 5 stars
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The care and attention given to me during treatment. The staff are lovely and George my dentist is excellent.

— Lesley L

Verified review (1691183) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write your review Lesley! I will pass your kind words over to George!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

I felt very reassured

5 out of 5 stars
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Thank you Chris for taking the time to really thoroughly check my teeth, and explaining what the options were. I felt very reassured after leaving, and confident to go forward with the next appointment with Ewan.

— Pat T

Verified review (1690894) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you Patricia for taking the time to write your review! I will pass your kind words over to Chris!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

A very good dental practice

5 out of 5 stars
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Very good explanation of treatment and work undertaken very professionally.
No pain or discomfort clearly a very good dental practice.

— Anonymous

Verified review (1690786) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Recommended

5 out of 5 stars
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Really positive experience so far with Ewan Bramley Dental Surgery with extremely friendly staff. Affordable payments with in depth explanations and advice from Dentist on visits including giving tips to improve dental health at home. Seem to go above and beyond in terms of providing the best care and advice they can provide. Would recommend to colleagues, friends or family for sure.

— Daniel M

Verified review (1690440) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you Daniel for taking the time to write your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Friendly and supportive

5 out of 5 stars
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Reception staff were very friendly and supportive on arrival. The hygienist was professional and informative regarding the procedure, overall very good.

— Anonymous

Verified review (1689526) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review! Best wishes, Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Polite and friendly

5 out of 5 stars
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Was warmly welcomed as soon as I entered by polite and friendly reception staff - although Jamie was only a few minutes late they kept me informed and even apologised for the slight delay which wasn’t necessary. Had an appointment with Jamie who was absolutely fantastic, taking the time to explain treatments and ensure I was comfortable with the agreed processes. I’m not keen on dental treatments but I was made to feel at ease during an hour of treatment, the time flew and I felt no pain or discomfort. Jamie and Kate were just so accommodating and attentive. Couldn’t be happier with the outcome or how genuine and friendly all the staff I dealt with were. From being quite anxious and fearful of seeing the dentist, Jamie has made me thoroughly look forward to any appointment. Honestly don’t believe you could get a better experience or level of skilled treatment.

— John M

Verified review (1689370) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write this review, I will be sure to pass your kind words onto Jamie and Kate!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Helpful and reassuring manner

5 out of 5 stars
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Once again a great appointment with Priscilla. I can really see the change in my gum health these past few months. Priscilla is a great asset to the practice and her helpful and reassuring manner is always encouraging. She also has lots of useful tips and techniques to share regarding brushing and maintaining good gum health.
I travel to the practice from out of the area as I find the hygienist appointments are so worth it. Thanks Priscilla!

— Jacqueline R

Verified review (1689413) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write this review, I will be sure to pass your kind words onto Priscilla!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Good service

5 out of 5 stars
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Very friendly staff, good service and very clean.

— Parminder K

Verified review (1688663) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for your review, I will make sure to pass this message on to everyone within our practice.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

I am very impressed

5 out of 5 stars
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I am very impressed by the clinic. The receptionist was very efficient when I rang for an appointment. Today she was very welcoming.
Harriet was very friendly and professional. She listened to my request and also give me good advice. I look forward to coming for more treatments.

— Anonymous

Verified review (1688121) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write your review! I will pass on your kind words to Harriet!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

A positive experience

5 out of 5 stars
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Reception staff are all polite and friendly and put you at ease as soon as you enter the building. The dentist and his assistant are also very respectful and put you at ease especially if you do not particularly like attending the dentist. Overall this visit was a positive experience and look forward (not particularly the procedure)to attending for the rest of my treatment.

— Dorothy C

Verified review (1688081) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you Dorothy for taking the time to write your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Great hygienist treatment from Yasmin and by far the best experience I have had at any dental practice. As a nervous patient Yasmin makes me feel very relaxed and she takes great care to maintain that throughout.

— Colin A

Verified review (1687676) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review, I will pass on you kind words to Yasmin.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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Ewan is a god!!!??
Such an honest guy.
Won’t rip ya back teeth out (sorry??).

— Michelle C

Verified review (1687662) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Michelle, thank you for your kind words. I will be sure to pass this on to Ewan.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

An excellent service

5 out of 5 stars
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An excellent service from beginning to end of which I could not be more pleased with the finished result.

— Anonymous

Verified review (1687544) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write a review, best wishes!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

First time botox with Harriet

5 out of 5 stars
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Harriet is lovely, so warm and welcoming and helped ease my anxieties!
She explained everything clearly and was happy with my treatment and aftercare offered.

— Anonymous

Verified review (1687538) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for leaving a review, I will be sure to pass your kind words onto Harriet!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Informative and reassuring

5 out of 5 stars
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Informative and reassuring treatment from Priscilla.

— Anonymous

Verified review (1687280) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for the review, I will pass on your kind words to Priscilla!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars