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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Highly recommend

4 out of 5 stars
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Another great annual hygienist appointment as part of my dental plan. Rebbeca Charlton has very attentive and gave great feedback and advice on brushing and flossing. Highly recommend.

— Ryan B

Verified review (1686702) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for you review, I will pass on your kind words to Beth!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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A very pleasant and successful visit.

— Sandra C

Verified review (1686125) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for you review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Faultless service

5 out of 5 stars
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Faultless service and clarity of information.

— Anne C

Verified review (1685694) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for you review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygiene appointment

4 out of 5 stars
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Professional and communicative. Everything explained.

— Sheila M

Verified review (1685659) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for you review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Lizzy Jakeman

T255567 Review left 3 years ago
This review complies with Google's policies.

My experience

3 out of 5 stars
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Too early to rate however trying to book an appointment is proving tricky, way too long to wait.

— June B

Verified review (1685410) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi June, thank you for the comment. Apologies that the wait is too long, we will do our best to move it forward for you. If you would like to call the practice and ask for me.
All the best
Richard Bramley.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 3 out of 5 stars

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Andy Thomas

T255568 Review left 3 years ago
This review complies with Google's policies.

Saw me the same day

5 out of 5 stars
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Saw me the same day as it was emergency, always polite and helpful and easy to deal with.

— Elliott M

Verified review (1685585) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for you review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very friendly and efficient

5 out of 5 stars
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Very friendly and efficient service by all staff.

— Joe G

Verified review (1685475) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for you review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist Appointment

5 out of 5 stars
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Very thorough and - for a trip to the dentist - enjoyable!

— Dianne W

Verified review (1685429) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for you review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Very helpful and professional

5 out of 5 stars
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I am very happy with staff and guidance given. Both Javid and Beth very helpful and professional. Many thanks.

— Margaret C

Verified review (1685008) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write this review, I will pass this on to Jarlath and beth.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very attentive, good communication

5 out of 5 stars
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Very please with Beth. She is so gentle and explained fully what she is going to do. Very informative. Very attentive, good communication skills.

— Elizabeth B

Verified review (1684628) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review, I will pass your kind words onto Beth!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Professional

Very good experience

5 out of 5 stars
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Greeted politely by reception, short waiting time to be seen by hygienist. Very good experience of treatment, no problems at all.

— Jane S

Verified review (1684586) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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always get a friendly welcome and attentive treatment

— Aldo Steele

T255485 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Felicity Ripley

T255569 Review left 3 years ago
This review complies with Google's policies.

Very friendly and professional

5 out of 5 stars
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Once again a very friendly and professional appointment. Time to discuss, to perform the procedure thoroughly and a follow-up at a convenient time - thank you.

— Anonymous

Verified review (1684459) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review. All the best Ewan Bramley Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Always a good experience

4 out of 5 stars
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Always a good experience with Elaine. She is so professional. Just a bit disappointed I had to wait 15 minutes when I arrived on time.

— Janice M

Verified review (1684323) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for leaving a review, I will make sure to pass on your comments onto Elaine.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very high standard of patient care

5 out of 5 stars
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Once again I have received excellent service from Ewan Bramley Dental Care. My request for an emergency appointment was received by the receptionist with kindness, care and efficiency. The dentist George was excellent, demonstrated in his understanding of my concern, his skill in clarifying the extent of the problem and the nature of the treatment required meant I received a very high standard of patient care.

— Anonymous

Verified review (1684254) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for leaving a review, I will pass your kind words onto George!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Polite and friendly

5 out of 5 stars
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Very happy with the outcome of the appointment. As always, staff are polite and friendly along with professionalism, you have a good team. Good and helpful advice from hygienist (Yasmin) too, well done.

— Anonymous

Verified review (1684096) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking your time to leave a review, I will make sure to pass this message onto George!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Danielle Cottrell

T255570 Review left 3 years ago
This review complies with Google's policies.