I had two old fillings removed and refilled. Very happy with the work, the service and finish.
— Robert B
Verified review (1683835)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Robert for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Brilliant hygienist
I was extremely nervous about coming to see the Hygienist, as I hadn't been to a dentist let alone a Hygienist for over 5 years. I drink black tea and black coffee and was aware and ashamed of how discoloured my teeth were. However, the Hygienist (whose name sadly I can't remember - chemo-brain) was absolutely brilliant, gentle and gave me a number of tips to ensure that I maintained good teeth and gum hygiene. She also had a good understanding of the effects chemotherapy has on the body and particularly the mouth. I left the practice with gleaming white teeth and a skip in my step. A very big thank you.
— Anonymous
Verified review (1683611)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Appointment with hygienist
Great appointment, lovely Beth fab at her job, felt great afterwards.
— Maureen S
Verified review (1683527)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Maureen for taking the time to write your review! We will pass your kind words over to Beth!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great Service
I have just been to have my latest appointment with Beth, my dental hygienist. She really works hard to make every appointment as straightforward and relaxing as possible. She is really knowledgeable and keeps me well informed on how I’m doing and whether there’s anything I can do differently to improve the health of my teeth and gums. Overall I’m really satisfied with the service I have had at Ewan Bramley. Leaving my NHS dentist where I had poor service is the best thing I ever did!
— Anonymous
Verified review (1683394)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review! We will pass your kind words over to Beth!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very professional, thorough
Very professional, thorough examination. My treatments were explained and how many visits I would need to complete.
— Carol A
Verified review (1683335)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Carol for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Puts you at total ease
Beth my hygienist is always very friendly, very informative and puts you at total ease. She sends information and suggests the best brushes etc to use. Nothing is too much bother.
— Anonymous
Verified review (1683277)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review! We will pass on your kind words over to Beth!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Always a pleasure to visit
Great service, as always. Helpful, friendly staff. It’s always a pleasure to visit.
— Anonymous
Verified review (1683059)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great service, efficient
Another fantastic appointment with Beth - great service, efficient, and as always, excellent practical advice on how to keep my teeth in good health. Thanks Beth!
— Oliver D
Verified review (1683014)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Oliver for taking the time to write your review! We will pass your kind words over to Beth!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
New patient examination
Friendly and professional.
— Anonymous
Verified review (1682976)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
I saw Ewan today, always makes you feel comfortable and discusses treatment thoroughly, very professional and very happy to be a patient of Ewan’s at Ewan and Bramley.
— Anonymous
Verified review (1682967)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review! We will pass your kind words over to Ewan!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Very happy with check up
Very happy with check up appointment. My questions were answered and a suitable appointment made for some suggested required treatment.
— Maureen E
Verified review (1682913)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Maureen for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Great service
Great service so far. Reception are welcoming.
The dentist is very professional and explains the procedure very well.
Extremely happy so far.
— Anonymous
Verified review (1682863)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Amazing
Amazing as per usual.
— Raymond R
Verified review (1682840)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Raymond for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
The team are fabulous
The team are fabulous, always supportive and patient. I have seen Yasmin twice now and she is so kind and patient. I always feel she genuinely want to help me keep my teeth and gums in the best condition. She is thorough and very skillful and listens and is very empathic. Can’t recommend her more.
— Anonymous
Verified review (1682642)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review! We will pass your kind words over to Yasmin!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
Excellent
— Michael Miskimmin
T255572
Review left 3 years ago
This review complies with Google's policies.
Pleasant and reassuring
Efficient, pleasant and reassuring.
— Alan H
Verified review (1682364)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Alan for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Really great service
Really great service. Friendly and highly effective.
— Tim D
Verified review (1682352)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Tim for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Yasmin always has time for a chat as well as being extremely capable and professional in carrying out the hygiene treatment. I'm very satisfied.
— Steve Robertson
T255455
Review left 3 years ago
This review complies with Google's policies.
Check up following root canal and crown
I am very happy with the dental care package I have at Ewan Bramley. Reception staff are all really helpful. Jasmin the dental hygienist is excellent, with lots of advice and encouragement as well as a thorough technique. Jamie the dentist instils confidence straight away. I had some root canal work done, followed by a crown. I have to be honest, it's not exactly a pleasant experience, but Jamie and the dental nurse made it as good as it can be. I felt no pain during the procedure and am happy with the end result.
— Anonymous
Verified review (1681863)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write your review! We will pass your kind words over to Yasmin and Ewan!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Ewan Bramley Dental Care
Very happy with the service given !
— Silvana H
Verified review (1681874)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you Silvana for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
