Working Feedback

Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
Can't recommend this place enough. The best dentist I have ever been to.

I haven't been to the dentist in 5 years due to pretty bad dental anxiety, and in the last few months I have been to Ewan Bramley 5 times for different procedures, because of how comfortable they have made going to the dentist. I no longer dread it!

Particular shout-outs go to Bethany the hygienist who is brilliant and also Jarlath the dentist who has rid me of my fears almost completely.

All members of the team, from reception to chair are friendly and courteous. Keep up the great work guys. Dan.

— D G

T255573 Review left 3 years ago
This review complies with Google's policies.

Great staff, great service

5 out of 5 stars
workingfeedback logo
As always excellent service from this practice, I would highly recommend them to anyone.
Great staff, great service every time
Thanks to you all.

— David G

Verified review (1681373) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you David for taking the time to write your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
workingfeedback logo
Ewan knows how terrified I am of just being at the dentist, getting worse as I get older!! However, on Thursday I had to make an emergency appointment as I had broken my tooth. I sat in the chair, he made me feel an ease straight away and before I knew it Ewan had repaired my tooth (honestly) I couldn’t believe it. Thank you so much for everything you do !!

— June L

Verified review (1681315) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you June for taking the time to write your review! We will pass your kind words over to Ewan!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

An exceptional service

5 out of 5 stars
workingfeedback logo
The staff I saw today provided an exceptional service.

— David M

Verified review (1680786) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you David for taking the time to write your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Had an appointment with Yasmin the hygienist. I have chronic gum disease, Yasmin always gives good advice and encouragement on how to properly care for my teeth and gums. I always think she really cares that people should look after their teeth.

— Tricia Drape

T255574 Review left 3 years ago
This review complies with Google's policies.

Just Amazing

5 out of 5 stars
workingfeedback logo
Just Amazing - Pippa is an absolute credit to the clinic. I look forward to my appointments every time, due to the care and attentiveness that all the staff show throughout each visit.

— Anonymous

Verified review (1680518) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write your review! We will pass your kind words over to Pippa!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

I was super impressed

5 out of 5 stars
workingfeedback logo
I had my first hygienist appointment with Pippa yesterday and I was super impressed. I really liked the fact that the treatment spaces feel calm and I feel that this is due to the clever way that the space is lit. Pippa was fantastic! I can’t thank her enough for the care that she took with my treatment. Highly professional, thoughtful and she explained what she was doing throughout. The advice that she gave me regarding brushing and general teeth hygiene was really useful. Thank you so much.

— Heidi G

Verified review (1680472) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you Heidi for taking the time to write your review! We will pass your kind words over to Pippa!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
As usual, a very positive visit at Ewan Bramley. The hygienist was aware of my dental needs from detailed information on the computer, and this was referred to throughout the appointment. The dentist, Jarvis had left instructions for further xrays to assess progress from last treatment, and then attended rhe hygienist appointment to update me on results. I feel the dental surgery as a team has an excellent understanding of my dental needs and promotes both confidence and assurance that my needs are constantly being addressed. An excellent service.

— Vivienne Lamb

T255577 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Brilliant as always, I’ve been going to this dentist for the last 5 years and would not recommend anywhere else. The level of care and attention is second to none on every visit.

— Kelsey Adams

T255578 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
I had a check up with my Hygienist yesterday. Due to medical conditions I had some specific requirements, which Heather was easily able to deal with. She was very gentle, friendly and superbly efficient. A Dental visit is a necessity, rather than a treat, but Heather's approach made me as relaxed as it is possible. The scale and polish were quickly done and the end result was very pleasing. I will always ask for Heather in future appointments. As is normal for Union Quay Dental staff, she was a credit to the Company , as were the Receptionists. By the time I got home, an email was waiting confirming my next Check Up and Hygienist appointments. What a great service from an excellent firm.

— Bob Ledgerwood

T255536 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
I can’t praise the practice enough, the whole team are very professional and attentive, and in my experience aim to help when they can, it starts with the friendly reception and follow on to the dental team, and to complete this the after care is also very professional. 10/10

— Shaun Smith

T255575 Review left 3 years ago
This review complies with Google's policies.

Hygienist appointment

4 out of 5 stars
workingfeedback logo
First time with Pippa, she explained everything she was doing and made me feel very comfortable and at ease.

— Anonymous

Verified review (1679749) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for writing this review! We will pass on your kind words to Pippa!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Really good experience

5 out of 5 stars
workingfeedback logo
Really good experience this morning. All members of staff were friendly and welcoming upon arriving and the hygienist Beth continued that throughout my appointment.
Really professional service and I’m really pleased with the results. Also great to get advice and demonstrations on how best to look after my teeth/ gums at home, very helpful.

— Ben S

Verified review (1679467) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Ben, thank you for taking the time to write this review! We will pass on your kind words to Beth.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Welcoming, friendly practice

5 out of 5 stars
workingfeedback logo
Had a hygienist appointment with Pippa. She was very professional, very friendly and did a great job.

— Anonymous

Verified review (1679430) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for writing this review! We will pass on your kind words to Pippa!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Couldn't fault this dental practice

5 out of 5 stars
workingfeedback logo
Saw Ewan for my appointment and as always very helpful, couldn't fault this dental practice. I've used Ewan Bramley for years for different treatments and will continue to.

— Jack H

Verified review (1679421) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Jack, thank you for this review! We will be passing on your kind words to Ewan.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist

5 out of 5 stars
workingfeedback logo
This was my annual hygienist appointment with Pippa and she was very good.

— Patricia D

Verified review (1679561) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you Patricia for taking the time to write your review, I will pass your kind words over to Pippa.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
workingfeedback logo
I loved the professionalism and also all the education received about my teeth.

— Gertrude B

Verified review (1679180) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Gertrude, thank you for taking the time to write this review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Great friendly service

— Neetu Sikka

T255579 Review left 3 years ago
This review complies with Google's policies.

Excellent as always

5 out of 5 stars
workingfeedback logo
Couldn’t ask for better service.

— Anonymous

Verified review (1678893) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Everything is explained

5 out of 5 stars
workingfeedback logo
The staff are very friendly. Everything is explained to you which puts you at ease.

— Sheila T

Verified review (1678792) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Sheila, thank you so much for taking the time to write this review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars