I had such a good experience, would highly recommend.
— Anonymous
Verified review (1673440)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for taking the time to write this review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Hygienist appointment
Had an appointment with Pippa the new hygienist. Like the rest of the staff she is very friendly and as I hadn’t seen her before I was a bit unsure. She was really nice and wouldn’t hesitate to book with her again.
— Anonymous
Verified review (1673220)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We will pass on your kind words to Pippa.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
The Ewan Bramley team really are the best
As always my treatment was explained to me in detail before starting. I was put at ease of what would be happening and both the dentist and dental nurse looked after me with the most professional care. I wouldn’t go anywhere else for my dental needs. The Ewan Bramley team really are the best!!!
— Morgan W
Verified review (1672773)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Morgan, thank you so much for taking the time to write this review. We will pass on your kind words to Ewan!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Have been with Ewan Bramley for a few years now ,and would not consider going to any other dentist, my teeth have never looked better than they do now ,thank you .
— Sylvia Tully
T255584
Review left 3 years ago
This review complies with Google's policies.
Always impressed with the service
It’s always a pleasure to visit the surgery, everyone is so welcoming and friendly. Priscilla gave me lots of advice on keeping my teeth and gums healthy and made a lovely job of cleaning and polishing. Always impressed with the service I receive, thanks again.
— George W
Verified review (1672636)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi George, thank you for your review! We are happy to hear how pleased your are with the appointment you had with Priscilla and will be passing on your kind words!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Hygienist visit
Beth was extremely helpful explaining the treatment she would be doing and was understanding of my nervousness.
— Anonymous
Verified review (1672536)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We are pleased to hear how understanding and at ease Beth made you feel during your appointment. We will pass on your kind words!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Hygienist appointment
Appointment with Pippa today. Pippa was very professional. Teeth feel good and she gave me tips on how to improve how to manage the cleaning of my teeth. Much appreciated.
— Leslie H
Verified review (1672332)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Leslie, thank you so much for taking the time to write a review! We will pass on your kind words to Pippa.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
A very good appointment
A very good appointment, reassurance given by Ewan and Elaine over gum issues.
— Anonymous
Verified review (1672256)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write a review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Wonderful dental hygienist
A brilliantly, wonderful dental hygienist. She listened to my concerns and acted on then. My teeth are glowing.
— Tracy M
Verified review (1672249)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your kind review Tracy!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Amazing
Saw Beth today and I have to say she is amazing. She puts me at ease as I am very nervous. She is brilliant at explaining how to get to those hard to reach places and is an asset to the company.
— Alison J
Verified review (1672232)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Alison, thank you for your kind review! We will passing on your lovely words to Beth for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
I've been coming to Ewan Bramley for a few years now, I started treatment with George who has always been lovely with me and explained everything. As a nervous patient it's great to come into an environment and your put at ease.
I recently had an appointment with Beth and she was also lovely. Much better than NHS and they have the understanding and empathy there to make your dentist experience 5* all the time.
Thank you
— Elisha
T255585
Review left 3 years ago
This review complies with Google's policies.
Crown Repair
Excellent consultation, treatment and swift repair to crown. I would highly recommend this dentist.
— Anonymous
Verified review (1671984)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write a review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
This Dental surgery has got to be one of the best in the North East , I would even say one of the best in the Uk.After getting implants fitted abroad about 5 years ago they have become a bit slack. Whilst no other dentist locally would offer their help , this practice has offered me help , which they also did 2 years ago.The staff and Ewan himself have welcomed me , and been unbelievable from my very first phone call to them.Ewan especially has offered me help when very little others would, and for that reason I cannot thank him and his staff enough. On my visit this morning and , once again they went above and beyond to offer me the help I needed , and prove how caring they are when it comes to their patients ,and customer care. If there is one surgery around that will do their absolute utmost when it comes to their patients, then this is certainly the place.I would therefore like to thank Ewan and his fantastic team for the treatment provided, and would advise anybody looking for treatment to look no further, thanks a million, Mr Sharpe
— David Sharpe
T255586
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Thank you Beth. You were a life saver.
Prompt, efficient and so caring.
Bit early I know but have an amazing Christmas you deserve it
— ann elliott
T255456
Review left 3 years ago
This review complies with Google's policies.
Friendly and professional
Saw Jamie, friendly and professional as usual.
— Ian P
Verified review (1671696)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Ian, thank you for your review! We will pass on your kind words to Jamie!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Overall great appointment
From walking in I was made very welcome. After only a short wait I was greeted by my dentist. Very friendly and very polite. The whole experience was plain sailing. My nerves were also pacified by his female colleague too. Overall great appointment.
— Sharron A
Verified review (1671638)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Sharron, thank you for your review. We are so happy to hear how pleased you are with your appointment and will be passing on your kind words.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Glenys Brekkerud
T255587
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Ewan fixed my chipped front tooth in a single, painless 30 minute session and even managed to match the colour to my odd shade. Excellent job!
— Andy Clark
T255588
Review left 3 years ago
This review complies with Google's policies.
Emergency extraction
Excellent service: I managed to get an appointment on the day first requested. Jamie was very professional, explained the whole process, and dealt with the extraction (relatively) painlessly.
— Stephen L
Verified review (1671171)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Stephen, thank you for your review. We will pass on your kind words to Jamie!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
Excellent service, and friendly staff.
Would recommend.
— Margaret Brennan
T255589
Review left 3 years ago
This review complies with Google's policies.
