As always a pleasurable experience with a top hygienist.
If a restaurant, Michelin star.
— Garry T
Verified review (1670996)
Review left 3 years ago
This review was collected via online systems.
Reply from Union Quay Dental
Hi Garry, thank you for taking the time to write this review and for the michelin star!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great all round service
My experiences at Ewan Bramley Dental Care have always been positive. Ewan and his excellent team have helped me get rid of gum disease, straighten my teeth and maintain good dental health. The whole team - reception staff, hygienists and dentists - are friendly, professional and helpful. I would highly recommend them.
— Anonymous
Verified review (1670832)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We will pass on your kind words to the Ewan and the rest of the team for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Hygienist appointment
My appointment was with Pippa. She was very friendly and put me at ease straight away. She explained everything she was doing and gave good advice about caring for my teeth.
I am very pleased with the care given here.
— Anonymous
Verified review (1670755)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for taking the time to write this lovely review! We will pass on your kind words to Pippa.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Thank you
For 8 years using Ewan Bramley I have never been disappointed - thank you.
— Neil F
Verified review (1669914)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Neil, thank you for your review! It is a shame we cannot yet clone Ewan but we are working on it!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Fantastic
My recent appointment was with Elaine the hygienist. She was very attentive and informative. Giving me lots of information and advice. Spent lots of time with me and never felt rushed. Fantastic work.
— Anonymous
Verified review (1670035)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write a review! We will pass on your kind words to Elaine.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Satisfied overall
Professional and friendly practice, this was our first visit and I'm satisfied overall with the dental care we received.
— Kevin H
Verified review (1669452)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Kevin, thank you for your review! We are pleased to hear you are happy with the service you received during your first visit with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very professional
Very professional service and very helpful.
— Richard W
Verified review (1669087)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Richard, thank you for your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
New lower aligner
The purpose of my appointment with Ewan was to review the performance of the aligners. Ewan examined my teeth and identified that the lower aligners needed to be reconstructed and said that I would receive a text for me to collect when ready. I received a text the following day and drove to the practice to pick up the new lower aligner. I decided to try to fit the new aligner at the practice.
— David N
Verified review (1669084)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Prompt repair of veneer
Rang Monday and was given appointment to see Jamie on Tuesday. Jamie worked efficiently and professionally. I was more than happy with the end result of the repair. Thank you.
— Valerie R
Verified review (1668998)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Valerie! Thank you for your review, we are pleased to hear how happy you are with the treatment you received from Jamie and will be passing on your kind words!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
Seen the lovely Harriet and always pleased and happy with her work
— Doris T
Verified review (1668910)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Doris, thank you for your review! We will pass on your kind words to Harriet.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Excellent as always
Excellent as always. Thanks to Elaine for thoughtful explanations at every stage and offering breaks to keep me calm.
— Anonymous
Verified review (1668820)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We will pass on your kind words to Elaine.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Always amazing service at Ewan Bramley, from the receptionists, to the dental hygiene nurses, dental nurses and dentists. I highly recommend Jamie as a dentist. He has such a fantastic manner and as someone who is extremely nervous at the dentist, he is great at calming nerves and keeping me updated each step of the way. Thank you team for transforming my smile!
— Helen Hutchinson
T255590
Review left 3 years ago
This review complies with Google's policies.
Thank you
Thank you so much for saving a tooth I thought was unsavable!
— Samantha L
Verified review (1668430)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Samantha, no problem! Thank you for taking the time to write your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Emergency appointment
I phoned the practice this morning, having lost a filling last evening.
Unbelievably, I was seen within 15 minutes and, as usual, cannot speak more highly of Ewan and his team.
I am having a little break today and tomorrow and can now enjoy this without any worries on the dental front!
Thank you once again.
— Tony B
Verified review (1668361)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Tony, thank you so much for your review! We are pleased we managed to sort your tooth so fast so you could enjoy your break. We will pass on your kind words to Ewan!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very efficient and helpful
I think they are very efficient and helpful. George the dentist in particular.
— Paul A
Verified review (1668344)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Paul, thank you for your review! We will pass on your kind words to George.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Exceptional staff
From being met at reception, hygienist, and dentist, you couldn't ask for a more friendly group of professionals. I have always been impressed with their knowledge and customer experience. I would highly recommend this dental practice.
— Alan C
Verified review (1667784)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Alan! Thank you so much for taking the time to write such a lovely review, we will be passing on your kind words to the team!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Went to see Beth, the hygienist today. Always puts me at ease straight away. She is very knowledgeable, kind and caring. Always gives great advice.
— Susan Walker
T255591
Review left 3 years ago
This review complies with Google's policies.
Professional service
As usual, Beth, the hygienist provided a professional service.
— Anonymous
Verified review (1667746)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write a review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Excellent service
As usual excellent service with helpful friendly staff, nice warm comfortable, clean waiting area.
— Sheila H
Verified review (1667265)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Sheila! Thank you so much for taking the time to write this review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Fantastic, caring attention
Absolutely fantastic, caring attention from Chris.
— Linda H
Verified review (1667194)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write a review! We will pass on your kind words to Hristo!
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
