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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

The best care

5 out of 5 stars
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This morning I had a check up with Hristo. He was extremely thorough, listened to my concerns, came up with various options/solutions and went over and above what I was expecting from this appointment. I highly recommend Ewan Bramley and Hristo is an outstanding dental professional. Thanks.

— Caroline P

Verified review (1667190) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Caroline, thank you for taking the time to write your lovely review! We are happy to hear how pleased you are with the treatment you received from him and will be passing on your kind words!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Highly recommended

5 out of 5 stars
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Great dentist. Definitely recommend, caring polite and friendly also receptionist lovely too. I’ve recommended to family and friends who have all said best dentist ever. Everyone loves Jamie, such a lovely lad. Highly recommended, Ewan and Bramley all such lovely people there.

— Maureen S

Verified review (1666919) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Maureen, thank you for your review! We will pass on your kind words to Jamie and the reception team!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

4 out of 5 stars
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First class service

— John Mclean

T255593 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— michael mckenna

T255594 Review left 3 years ago
This review complies with Google's policies.

Ewan Bramley Dental Care

2 out of 5 stars
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Really disappointed in this visit yet again. My last 2 appointments have been with the same dentist and both were very very poor experiences, the 3rd time I had to leave because the appointment was so late. I have recommended so many people to Ewan Bramley since having my braces because my experience with Rup for every appointment was brilliant. Certainly not been the same anymore. No care/not friendly. Rushed in and out on both occasions - probably because of how late they were running but that shouldn’t be detrimental to my appointment. Quoted £200 to fix a tiny part of my composite. I travel from Gateshead for each appointment and have always been happy to do so but the past few appointments have changed that.

— Anonymous

Verified review (1666228) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi, I am really sorry you were disappointed with your last few visits with us. Please feel free to call me any time at the practice to discuss the issues that you have.
Many Thanks
Richard Bramley.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent advice

5 out of 5 stars
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This was my first visit to Ewan Bramley and from the second that I walked in I felt welcome. This was an appointment to join the practice and everything was explained clearly. I was given excellent advice regarding my dental care and my chipped tooth was repaired beautifully. I cannot recommend this dentist highly enough. I am so impressed. Needless to say, I have joined the practice and I am looking forward to my first hygienist appointment.

— Heidi G

Verified review (1666476) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Heidi, thank you for taking the time to write this review! We are happy to hear how pleased you are with the treatment you received within your first appointment and look forward to seeing you in the future!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

First-rate service

5 out of 5 stars
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First-rate service as usual. Very prompt appointment and Ewan was on top form.

— Richard B

Verified review (1666004) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write this kind review Richard!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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FANTASTIC
Rang in the morning and got appointment straight after work to look at a badly chipped tooth. Turned up for my appointment and the dentist repaired my tooth straight away.
First class service
Many thanks again
Stewart

— Stewart Simpson

T255595 Review left 3 years ago
This review complies with Google's policies.

Teeth always feel amazing afterwards

5 out of 5 stars
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Elaine is calming, reassuring, thorough and so lovely. My teeth always feel amazing afterwards.
I highly recommend them.

— Anonymous

Verified review (1665637) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review! We are pleased to hear you are happy with the treatment you received from Elaine and will pass on your kind words to her.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Ewan is a fantastic dentist, I have used his services over the last 20 years, after a negative experience as a child I struggle with dentists, Ewan makes me feel at ease and I know if I have any dental problems he will endeavour to get it sorted. Highly recommend

— Perfect Podology Podiatry

T255596 Review left 3 years ago
This review complies with Google's policies.

Hygienist

5 out of 5 stars
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Y is first and foremost very good at her job and my mouth/teeth always feel better after the visit. She is also good at providing appropriate advice always accompanied with encouraging comments. With my PTSD I need more than that, however, and she is always understanding and empathetic. She always puts me at my ease and I feel as relaxed as possible. Y is nice and easy to talk to and makes sure the visit is a positive experience.

— Ian P

Verified review (1665354) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for writing such a kind review about Yasmin. We are pleased to hear how happy you are with the treatment you received from her and will be passing it on to her for you!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

They look after you

5 out of 5 stars
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I was very nervous when arrived as it was a long appointment. The tricky procedure was done and I felt fine. Very professional and put you at ease. Dental nurse lovely as well. The place is so clean and you get a professional service and they look after you.

— Susan B

Verified review (1665286) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Susan, thank you for your review! We are pleased to hear how happy you are with the treatment and service you received from the practice!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Professional

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Andy Attle

T255597 Review left 3 years ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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Great service as always.

— Anonymous

Verified review (1665192) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you so much for you review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Andrea Shale

T255598 Review left 3 years ago
This review complies with Google's policies.

Hygienist was very kind

5 out of 5 stars
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Hygienist was very kind, professional and thorough.
Very good motivator!

— Anonymous

Verified review (1664694) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to write your lovely review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Thank you so much

5 out of 5 stars
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6 monthly hygiene review with Elaine.
As usual, very informative appointment throughout covering all.
Relevant dental advice, a totally relaxed consultation resulting in a very noticeable Clean and polish.
First class Treatment from Ewan Bramley Dental Care.!!
Thank you so much.

— Paul O

Verified review (1664427) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Paul, thank you for your review! We are happy to hear how pleased you are with the treatment you continuously receive from Elaine and will pass on your kind words to her!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Visit for hygiene work.

5 out of 5 stars
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All I can say is that Beth is the best. I was scared witless but she put me at ease and talked me through everything step by step. For the actual treatment she let me go at my own pace, although after the initial fear everything was absolutely fine and I can't thank her enough.

— Teresa F

Verified review (1664414) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Teresa, thank you for your review after your appointment with Beth. We are happy to hear how pleased you are with the treatment you received and will be passing on your kind words to her.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Ewan Bramley is a really good practice. I've just seen Yasmin the hygienist and she was really good at making my hygiene check as comfortable as possible.

— Karen Bone

T255494 Review left 3 years ago
This review complies with Google's policies.

I'd recommend them to anyone!

5 out of 5 stars
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The appointment went very well and Mr Bramley was, as ever, friendly, helpful and very efficient. I cannot speak too highly of the service I receive from Ewan Bramley Dental Care. I'd recommend them to anyone!

— Anonymous

Verified review (1663623) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review, we are pleased to hear you are happy with the service you receive from Ewan and the practice and will be passing on your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient