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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Patient and compassionate

5 out of 5 stars
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As usual, Elaine was wonderful, patient and compassionate, she always puts me at ease throughout my procedure.

— Lisa E

Verified review (1663524) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Lisa, thank you for taking the time to write this review. We will pass on your kind words to Elaine!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Brilliant throughout

5 out of 5 stars
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I’ve had cosmetic work completed to straighten my teeth. Jarlith and his team have been brilliant throughout. I completely trust his expertise. The results are great. Thank you.

— Kathryn H

Verified review (1663583) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Kathryn, thank you for your review. We are pleased to hear how happy you are with the treatment you have received from Jarlath and will be passing on your kind words to him!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent dentist, Ewan is so down to earth and very friendly. Puts you at ease straight away. Our whole family come
To Ewan Brantley and would recommend to anyone.

— Dave Mitchell

T255599 Review left 3 years ago
This review complies with Google's policies.

Always so pleasant

5 out of 5 stars
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Beth is always so pleasant, gentle, knowledgeable and professional - always gives me great tips on how to maintain healthy gums etc.

— Anonymous

Verified review (1663335) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your review, we will pass on your kind words to Beth!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Instantly puts you at ease

5 out of 5 stars
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I’ve just had my check-up with Ewan, as always he instantly puts you at ease. The whole experience is first-class. Would recommend the practice 100%.

— Michelle M

Verified review (1663309) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your lovely review, we will pass on your kind words to Ewan!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Thorough service

5 out of 5 stars
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In for a hygienist appointment and check-up straight afterwards! Minimal waiting and thorough service provided.
Yasmin was excellent.

— Ross M

Verified review (1663307) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Ross, thank you so much for taking the time to write this review. We will pass on your kind words to Yasmin for you!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Excellent service

5 out of 5 stars
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Excellent service and support as always, very caring, considerate and patient.

— Erica W

Verified review (1663297) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to write this lovely review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Nothing but praise

5 out of 5 stars
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This morning I phoned the practice when the crown fell off my tooth.
I have nothing but praise for the excellent care I received.
I had an emergency appointment and painless treatment. Amazing service for which I am very grateful.

— Anonymous

Verified review (1663028) Review left 3 years ago
This review was collected via online systems.

Reply from Union Quay Dental

Thank you so much for your review, we are so happy to hear how pleased you are with the appointment and service you received from us!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent service from all

5 out of 5 stars
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Very friendly staff and excellent service from all.

— Carol H

Verified review (1662916) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Carol, thank you very much for taking the time to leave a review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Affordable and effective

5 out of 5 stars
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Lovely initial appointment today with Ewan. Thorough examination. Ewan discussed the treatment options available and he gave recommendations which were affordable and effective.

— Aileen S

Verified review (1662808) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review Aileen! We will pass you kind words on to Ewan for you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Great check-up

5 out of 5 stars
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Saw Chris (Hristo) for my annual check-up. He was lovely as always and offered advice where needed. Didn’t wait long for my appointment, he was running on time. I have a payment plan which is great value for money.

— Tamanya J

Verified review (1663143) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Tamanya, thank you so much for your review. We will pass on your kind words to Chris for you!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional and personable

— Peter Kirkpatrick

T255600 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This was my first meeting with Hristo, who is not only affable, but also polite and courteous.
The treatment was carried out in a professional, relaxed and unhurried way; with ample time being available for a discussion on future potential treatments, cognisance being taken of my opinion at each stage.
Overall, Hristo exhibited all of the high standards of dental care which are the hallmarks of the Ewan Bramley Dental Practice.

— Gordon Russell

T255602 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Highly professional and kindly approach imbuing a sense of confidence

— David Keating

T255565 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very personable & polite staff. Was tended to immediately and felt at ease throughout. Great service!

— Niall Mcilmurray

T255473 Review left 3 years ago
This review complies with Google's policies.

First class

5 out of 5 stars
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Excellent attention to detail by Elaine ( hygienist ) as always, and including X-ray as part of the plan, then check up by Ewan, once again first class.
Thank you.

— Dennis C

Verified review (1662511) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Dennis, thank you for taking the time to write this review! We will pass on your kind words to both Ewan and Elaine for you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent service

5 out of 5 stars
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I have been going to Ewan for a while, the only practice where my fear of dentists has disappeared. I am always pleased with the service I receive. Cannot recommended highly enough.

— Lilian C

Verified review (1662301) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Lilian, thank you so much for your kind review! We will pass on your kind words to Ewan.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Check up

5 out of 5 stars
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Everything was very good, I had not been to the surgery for some time, and I am a very nervous patient. Ewan took the time and trouble to put me at my ease, and to suggest suitable treatments.

— Lynda M

Verified review (1662208) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Lynda, thank you so much for your review! We are pleased to hear how comfortable Ewan made you throughout your appointment and will pass on your kind words to him.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just had my first appointment, I was nervous as have several medical conditions. The drugs I have had to take have not done my teeth and gums any favours. Ewan was absolutely brilliant, he explained everything in a way that I understood. The nerves melted away and I felt relaxed, comfortable and included. I'm back again next week for a filling....without the nerves this time thanks to Ewan Bramley and the team.

— Moyra Anderson

T255603 Review left 3 years ago
This review complies with Google's policies.

Excellent treatment

5 out of 5 stars
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As always professional,courteous and excellent treatment.

— Anne C

Verified review (1662148) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Anne, thank you so much for your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient