First time with Jamie today. When I told him of my recently diagnosed rare condition - knew of it!! Oh my how cool. He numbed me up and I did not even feel the needle going in to 2 places. He kept checking in verbally that I was okay. He had just a lovely manner. He fully explained some options for me to consider. I was treated so kindly by all other staff too.
— Lesley H
Verified review (1661991)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Lesley, thank you so much for your review! It is lovely to hear how happy you are with the treatment you received from Jamie, we will pass on your kind words to him.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Fantastic service as usual
Fantastic service as usual. Beth was great.
— Jon W
Verified review (1661502)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Jon, thank you for your review! We will pass on your kind words to Beth.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Didn't feel a thing
I was really worried about this and had put it off for years thinking it would be painful. I needn't have worried as Jamie was so helpful, decisive and reassuring, I didn't feel a thing. I've had the preparation work done and will be getting my new veneer and crown in two weeks, but having had this done I won't be so worried in future. Would highly recommend it.
— Anonymous
Verified review (1661381)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hello, thank you so much for your review. We are thrilled to hear how happy you are with the treatment you received from Jamie and will take on board your constructive comments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Courtesy and respect throughout
Was welcomed on arrival and dealt with courtesy and respect throughout- Yasmin couldn’t have been more helpful or informative, taking time to explain and answer any questions in a lovely friendly manner.
— John M
Verified review (1660722)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi John, thank you so much for taking the time to write your lovely review! We will pass on your kind words to Yasmin.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Routine check up
A routine check up with no treatment needed today. All the staff and friendly and caring.
You feel like you’re in safe hands.
— Anonymous
Verified review (1660681)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your kind review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Very nice dentist however for a pre check consultation at £81 when I was in and out in 25 mins is very expensive
— Vics
T255605
Review left 3 years ago
This review complies with Google's policies.
Thoroughly recommend
Friendly relaxed atmosphere, some nice general conversation with all members of staff put you straight at ease, I’ve been a patient for many years and nothing to really complain about, pricing structure is really affordable, would thoroughly recommend.
— Gavan S
Verified review (1660577)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Gavan, thank you for your review! We are happy to hear you are pleased with the treatment you receive from us at the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Amazing
I am 100% satisfied with my service and cannot praise my dentist, Jamie enough!
Amazing!
— Julia L
Verified review (1660562)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Julia, thank you so much for your review! We will pass on your kind words to Jamie for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great experience every time
Have had a great experience every time I’ve visited for my brace appointments. Ewan and the team are really helpful, informative and friendly!
— Anonymous
Verified review (1660051)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Sarah Giles-Brown
T255606
Review left 3 years ago
This review complies with Google's policies.
Veneer reattached
Veneer came loose last night and managed to get an appointment today to have it reattached.. couldn’t be happier with the level of service and quality of work done by George, thank you.
— Deveron P
Verified review (1660024)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Deveron, thank you for taking the time to write a review. We will pass on your kind words to George for you and are pleased to hear how happy you are with the treatment you have received.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Excellent support from initial consultation and all through treatment. What I wanted wasn’t actually what I needed so saved me unnecessary expense. Professional and friendly service. I had bridges and my dodgy front teeth built up. I can now smile again confidently and not feel self conscious. Will definitely use again for implants. Thank you Ewan.
— Elaine Cutts
T255607
Review left 3 years ago
This review complies with Google's policies.
Good experience
Overall good experience. Friendly staff and thorough clean during my recent hygienist appointment.
— Anonymous
Verified review (1659751)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review, we are pleased to hear you enjoyed your experience with us here at the practice!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great care and advice
As always, great care and advice from Beth.
The days of dreading a dentist visit are long over.
— Anonymous
Verified review (1659398)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write a review, we will pass on your kind words to Beth for you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Would not go anywhere else
Great team, great knowledge and experienced staff, would not go anywhere else. Very friendly and put me at ease as I’m very scared of the dentist.
— Wendy B
Verified review (1659320)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Wendy, thank you for you review! We will pass on your kind words to the rest of the team.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
Review from Google
I went for a consultation with Ewan about possibly having implant work done. After checking my teeth gums etc. Ewan offered me what he considered would be the best choice and unlike another dentist I had a consultation with it was not to have implant work done, which is the most expensive option. Ewan discussed the pro's and cons and said a bridge would be the best option for me which I agreed given his full explanation. Will be having the work carried out with Ewan and will be looking at dental plans going forward. Very happy with Ewan Bramley and the professionalism of Ewan.
— Carlene Golightly
T255609
Review left 3 years ago
This review complies with Google's policies.
Review from Google
I had an emergency appointment with George today regarding a painful tooth. I’m terrified of dentists, but he made the whole experience less stressful. He was friendly and approachable and explained everything in detail in a way that was easy to understand. I would heartily recommend him to anyone!
— Ruth Downing
T255610
Review left 3 years ago
This review complies with Google's policies.
First class care
I always receive first class care with Beth. She has a wonderful approach which always makes me feel relaxed and at ease. The treatment and advice she provides is excellent. She works closely with Jamie my dentist and ensures my appointments are confirmed. Regular hygienist appointments are making an amazing difference to the health of my teeth, gums and my well-being as I always want to smile afterwards!
— Christine S
Verified review (1659178)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Top class care and service. Katie and everyone else I've seen, are brilliant. Highly recommended.
— Peter James
T255510
Review left 3 years ago
This review complies with Google's policies.
Fully recommend
Superb service from start to finish and felt confident in the care of Dentist Jamie and dental nurse Deven. No pain at all and I am so pleased with my veneers.
Fully recommend.
— Gwen M
Verified review (1659012)
Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
