Verified review (1659100)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
The review of my options was clearly described by Ewan and the benefits/ drawbacks of each option were provided.
— Ray Y
Verified review (1658611)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Lovely reception staff
Attended for hygienist appt. Rachel was so friendly and explained everything step by step. She also gave me advice about the tooth whitening procedure. My usual dentist also popped in to check everything was ok after my last appt. As usual he was also extremely friendly and took photos if my teeth.
Not forgetting the lovely reception staff!!
— Carol R
Verified review (1658358)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
Happy with how today’s appointment went. Made everything as comfortable and as easy as possible. Lots of information on what will happen next, keeping me well informed. Very friendly.
— Anonymous
Verified review (1658114)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
Today I had my return 3 month hygienist appointment with Priscilla and I cannot praise her enough. I find her calm and friendly manner reassuring and she is skilled both in her technique and the way she explains the techniques to allow me to continue improving my gum health. I have made a huge improvement in 3 months and feel confident I can continue this at home in between appointments. Today even with a thorough cleaning I left without any sore areas. She is a great asset to the practice, so thank you Priscilla!
— Jacqueline R
Verified review (1657896)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Dental Hygienist
Very thorough and careful treatment with encouragement and advice for continuing progress. First rate practitioner.
— Mervyn R
Verified review (1657892)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Excellent service
Excellent service, my daughter also has a appointment and was made to feel relaxed.
— Carol R
Verified review (1657883)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Carol, thank you so much for your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
A Practice I can trust
Immediate appointment with the most affable, experienced and highly skilled Harriet. So glad to have found a Practice I can trust in and a Dental Practice that considers the needs of the patient first!!
— Anonymous
Verified review (1657858)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hello, thank you for your review! We will pass on your kind words to Harriet and the team for you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Aligner Review & Hygiene
Hygiene Appointment.
Priscilla was very professional and gave me helpful advice as well.
Aligner Review.
Ewan agreed with me that the top set are doing much better than the bottom ones. I hope that there is significant improvement to the way the bottom set look, at the end of the treatment. Ewan said that I would need to wear another set of aligners and I would be informed when they would be ready to collect.
As I am away on holiday next Monday, 23rd, Ewan said it would be ok to start wearing the new aligners when I return.
— David N
Verified review (1657778)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi David, thank you so much for taking the time to write a review!
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Lovely staff
Excellent dentist, would certainly recommend them, lovely staff.
— Heather M
Verified review (1657634)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Heather, thank you for your review! We will pass on your kind words to the team!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very thorough and clean
Hygienist appointment today. Very thorough and clean. Highly recommend.
— Steve A
Verified review (1657478)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Steve, thank you for taking the time to write a review. We will pass on your kind words to Yasmin for you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Always welcoming, professional and courteous.
— Louise Graham
T255611
Review left 3 years ago
This review complies with Google's policies.
So lovely and very patient
Beth is always so lovely and very patient. She has a lovely manner which makes you relax.
— Anonymous
Verified review (1656993)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hello, thank you for taking the time to write a review! We will pass your lovely comments on to Beth.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
As always very helpful dentists and dental nurses. Good advice given and choices of treatments available
— Vicki Peacock
T255612
Review left 3 years ago
This review complies with Google's policies.
Excellent
I was extremely happy with my appointment. Beth was excellent and very informative.
— Linda W
Verified review (1656978)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Linda, thank you for your review! We will pass on your kind words to Beth for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Kept me informed at all times
Very professional, kept me informed at all times. Also checked up to see if everything was ok and I was well after my appointment a nice touch and made me feel I could approach any member of staff at any time if not.
— Anonymous
Verified review (1656899)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hello, thank you so much for taking the time to write a review. We are so pleased to hear how happy you are with the treatment and service you have received from us, we will be passing on your kind words to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Highly recommend this practice
My treatment was done by George, he was always very helpful and friendly and I received excellent treatment from start to finish. Highly recommend this practice.
— Ashleigh A
Verified review (1656965)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Ashleigh, thank you for your review! We are so happy to hear how pleased you are with the treatment you have received from George, we will pass on your kind words to him.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
First class dental service
EBDC provides a first class dental service. I have received treatment from Ewan and Elaine for many years and would not consider going anywhere else.
— Brian M
Verified review (1656814)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Brian, thank you for taking the time to write a review! We will pass on your kind words to both Ewan and Elaine for you.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
Treatment was wonderful
Every appointment I've had, I've been made to feel at ease (which is a major thing for me). Would recommend to anyone. Treatment was wonderful, best ever. 100% satisfied with everything. Thank you.
— Julie L
Verified review (1656708)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Julie, thank you for your review! We are pleased to hear how happy you are with the treatment you received from us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Professional
Ewan Bramley Dental Care
Staff very friendly.
— Michael Y
Verified review (1656692)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Michael, thank you for your review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
