Elaine has been my hygienist for more years than I can rembember.
She is always upbeat and cheerful even during the worst of the pandemic, she is exellent at her job and is highly recommended.
— leslie james
T255615
Review left 3 years ago
This review complies with Google's policies.
Veneer prep
First class treatment from Jamie and Devon no pain at all - expert care.
— Gwen M
Verified review (1654057)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Gwen, thank you so much for your review! We will pass on your kind works to Jamie and Deven for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
A very high standard
The profession service received for this and my previous visits is to a very high standard and has been kept to this level since I started using the practice several years ago.
— Anonymous
Verified review (1653900)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review! We are so happy to hear you are continuously impressed with the level of service you are given here at the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Excellent patient support, thank you x
— Sarah Steven
T255496
Review left 3 years ago
This review complies with Google's policies.
Ewan Bramley Dental Care
I visited the practice for my hygienist review.
— Catherine R
Verified review (1653671)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Catherine, thank you for taking the time to leave a review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Jose Noriega
T255617
Review left 3 years ago
This review complies with Google's policies.
Brilliant
I saw Pricilla today for my hygienist appointment, she was exceptional, explained everything in detail, brilliant, first time I’d seen her, I’ve always been extremely happy with the hygienist but I felt Pricilla was very professional.
— Anonymous
Verified review (1653493)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review, we will pass on your kind words to Priscilla for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Brilliant practice
Had an emergency appointment after knocking one of my teeth, thanks to the reception team I was fitted in that evening and they were lovely and calmed me done after being very upset and worried. I was seen by one of the new dentists sorry not sure how to spell his name but he was very nice and put my mind at ease after a X-ray and check.
— Vicky C
Verified review (1652917)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hello Vicky, thank you so much for your review! We are so pleased to hear you are happy with the treatment you received from us and will pass on your kind words to team!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Ewan Bramley Dental Care
Good location for me and parking was free at the Fishquay car park. Building was clean and bright with modern touches. Friendly staff and Jamie the dentist who did the check up is a canny lad.
— Anonymous
Verified review (1652782)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We will pass on your kind words to Jamie.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Felt very reassured and helped my dental anxiety
— Karyn Robson
T255618
Review left 3 years ago
This review complies with Google's policies.
Brilliant
I've seen Jamie twice now and he has been brilliant both times. I'm a VERY nervous patient and he put me at ease straight away calmly talking me through all of the options that were available to me and explaining in detail the step by step process that was needed and the basic costs.
— Teresa F
Verified review (1652749)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Teresa, thank you for your review! We are so pleased to hear how comfortable Jamie made you during your appointment. We will pass on your kind words to him!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Very pleased with the service
I am very pleased with the service I have received in the last 8 months, from getting my braces on in April until they were taken off at Christmas. All the staff I have seen have been helpful and very professional.
— Sheila B
Verified review (1652606)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Sheila, thank you for your review! We are so pleased to hear you are happy with the service and treatment you have received from us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Excellent treatment
Once again I can confirm my complete satisfaction with George and his dental nurse. He explained everything about what my choices were and I decided to have the tooth extracted. It was a painless process.
— Anonymous
Verified review (1651710)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We are pleased to hear you are happy with the treatment provided by George and will pass on your kind words to him.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Excellent service
Excellent service. I was given a same-day appointment. Ewan was great, he explained the issue and I left very happily.
— Anonymous
Verified review (1651618)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We happy to hear you are pleased with the treatment provided by Ewan. We will pass on your kind words to him!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Really happy with the work
Had quite a bit of dentistry over the past six months. I am really happy with the work done and the service they provide.
— Gary H
Verified review (1651588)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Gary, thank you for your review! We are so pleased to hear you are happy with the treatment you have received from us and will pass on your kind words to George.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Patient's best interest at heart
As always Ewan is very professional and honest and has the patient's best interest at heart. Wouldn’t go anywhere else.
— Claire N
Verified review (1651582)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Claire, thank you for you review! We will pass on your kind words to Ewan for you.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
An excellent job
Hristo did an excellent job replacing my broken crown. Sorry that he is leaving.
— Stephen R
Verified review (1651446)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Stephen, thank you for your review! We are pleased to hear you are happy with the treatment you received from Hristo! We are also sorry to see him leaving us but we will pass on your kind words.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Very pleasantly surprised
I had what the dentist described as a ‘difficult’ filling, underneath a crown and below the gum. I was understandably a bit nervous but other than having my mouth open for a long time, the whole procedure was completely painless and easy (for me, if not for the dentist!). Very little pain afterwards and hopefully the crown will now last another few years. Very impressed with the professionalism and level of skill at Ewan Bramley. Thank you!
— Dianne W
Verified review (1651078)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Dianne, thank you for your review. We are so happy to hear you are pleased with the treatment you had here with us and will pass your kind words on to George.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Wonderful as always
I had to have an emergency appointment, which was arranged quickly for the same day.
I went in, got sorted and that was that. No more tooth pain. BOSH!
— Jamie R
Verified review (1650959)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Jamie, thank you for your review! We are pleased to hear you are having no more toothache.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great service
Great service, staff very friendly and put me at ease.
— Lindsay S
Verified review (1650656)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Lindsay, thank you for your kind review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
