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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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Excellent oral hygiene appointment. Thorough treatment and additional advice given. Thanks.

— Christina B

Verified review (1650632) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Christina, thank you so much for your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Absolutely amazing

5 out of 5 stars
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I've been so anxious about getting my teeth sorted but at Ewan and Bramley they have made me so at ease, wish I had come sooner, worth every penny.

— Anonymous

Verified review (1650519) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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I loved my appointment with Priscilla and Ewan!! They are all so professional and very helpful ! Thank you.

— Anonymous

Verified review (1650432) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your kind review! We will pass on your kind words to Priscilla and Ewan.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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always made welcome by all members of staff at Ewan Bramley dental care. Ewan puts me at ease as I had a phobia with Dentists, not anymore

— Sean Latimer

T255619 Review left 3 years ago
This review complies with Google's policies.

Hygienist Appointment

5 out of 5 stars
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Excellent service.

— Silvana H

Verified review (1650239) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Silvana, thank you so much for your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Beth provided a pleasant dental hygiene experience. She explained every procedure and gave advice on how to use the toothbrush to maximise the benefits of daily care. She was very gentle on sensitive areas. She showed genuine interest in me as a patient and made me as relaxed as possible.

— Kathlyn W

Verified review (1650188) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Kathryn, thank you so much for your review! We are pleased to hear how happy you are with the treatment received by Beth and will pass on your kind words to her.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent service

5 out of 5 stars
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As usual I received excellent service at my hygienist appointment today.

— Anonymous

Verified review (1650172) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Jamie was very friendly and made me feel very comfortable. Thank you, Jamie.

— Shirley Waterworth

T255620 Review left 3 years ago
This review complies with Google's policies.

Capable, competent and caring

5 out of 5 stars
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Ewan was his usual professional self- capable, competent and caring.
His dental skills and “bedside manner” are exemplary.
Thank you to Ewan, Jess and all the team. Have a lovely Christmas.

— Tony B

Verified review (1649799) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Tony, thank you so much for your review! We are thrilled to hear you are pleased with the service you received from the practice. We will pass on your kind words Ewan, Jess and the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely, friendly staff that put me at ease from the moment I arrived.

— Sarah Newton

T255621 Review left 3 years ago
This review complies with Google's policies.

Everything was great

5 out of 5 stars
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Everything was great as usual. Professional, personable service. I honestly feel very lucky to have such a fabulous dentist.

— Anonymous

Verified review (1649764) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Friendly, honest

5 out of 5 stars
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Friendliness and honesty.

— Sue F

Verified review (1649798) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Sue, thank you so much for your kind review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Exceptional care

5 out of 5 stars
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The exceptional care from the hygienist.

— Gillian F

Verified review (1649331) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Gillian, thank you for your review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Graham Brand

T255622 Review left 3 years ago
This review complies with Google's policies.

Highly recommend

5 out of 5 stars
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Very friendly from all the staff. Very professional clear information given by the dentist and easy to understand what was needed. Highly recommend this dentist.

— Allan O

Verified review (1649013) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Allan, thank you so much for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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I am very happy with my filling, and the service I received. It took quite a while to get the appointment from the time of the initial consultation, but Ewan was ill so that is totally understandable. The only small negative is that I still feel pain from sensitivity in the same tooth when I have a cold drink or cold food.

— Tyrone P

Verified review (1648995) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Tyrone, thank you so much for your review! We will pass on your kind words to Ewan, could you please contact the practice to arrange an appointment to get your tooth looked at?
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Fantastic service

5 out of 5 stars
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What a fantastic service, the hygienist was lovely and caring, I came away from my appointment extremely happy. Thank you for all your advice also.

— Anonymous

Verified review (1648915) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review! We are pleased to hear your are happy with the treatment you received from one of our hygienists!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Amazing service

5 out of 5 stars
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Amazing service as always from Ewan and his team. Reception has managed to arrange a suitable appointment and Ewan is his lovely welcoming self.

— Ciara D

Verified review (1648682) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Ciara, thank you so much for your review! We will pass on your kind words to both reception and Ewan.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have had some treatment with Harriet, and it has been excellent from start to finish. She has taken her time to explain what she was going to do, and I am delighted with the end result. I would thoroughly recommend Harriet to anyone who is looking to get any facial treatments.

— Carole

T255623 Review left 3 years ago
This review complies with Google's policies.

Hugely grateful

5 out of 5 stars
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Hugely grateful to Ewan for his care, attention and expertise.

— Samantha L

Verified review (1648677) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Samantha, thank you for your review! We will pass on your kind words to Ewan.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient