I’m the most nervous patient ever due to panic attacks with previous hygienist, Yasmin is amazing, so patient, understanding, communicating every step of the way making sure I’m ok, each time I visit I get less nervous she is a massive credit to Ewan & Bramley.
— Christine B
Verified review (1648611)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Christine, thank you so much for your review. We are thrilled to hear how happy you are with your treatment received by Yasmin. We will pass on your kind words to her.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Pleasant, gentle and professional
As always Elaine cleaned my teeth manually. She was pleasant, gentle and professional. I only waited a few minutes and everyone was courteous and efficient. Elaine was able to make my next appointment which saved time.
— Anonymous
Verified review (1648526)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review, we are pleased to hear you are happy with the treatment you received in your last appointment and will pass on your kind words to her!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Hygienist appointment
Highly educational appointment, learnt so much about gum care, hygienist was really kind and professional, so pleased I came, she probably saved me further dental problems.
— Annie D
Verified review (1648280)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Stacey, thank you so much for your kind review! We will pass it on to Priscilla for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Happy with outcome
Great job by Ewan to remove an old filling and replace with a white one. Happy with outcome.
— Jacqui B
Verified review (1648316)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Jacqui, thank you for your review! We will pass on your kind words to Ewan and are pleased you are happy with the treatment provided by him!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Lovely friendly professional staff and service
— Andrea Hall
T255515
Review left 3 years ago
This review complies with Google's policies.
Given lots of options
Friendly, helpful, no pressure appointment. Given lots of options and talked through everything.
— Stacey D
Verified review (1647965)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Stacey, thank you so much for your kind review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
Amazing
Ewan was amazing, completely put me at ease immediately, spent time explaining my options.
— Lindsey A
Verified review (1647914)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Lindsey, thank you for your review! We will pass on your kind words to Ewan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very supportive hygienist
The appointment was thorough and the advice great. Very supportive hygienist who was polite and professionally throughout.
— Owen S
Verified review (1647843)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your kind review Owen!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Extraction and composite fillings
I have received excellent treatment from Jarleth. The current fragility of my teeth meant that the remedial work was time consuming but the finished result is outstanding.
— Anonymous
Verified review (1647793)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review, we will pass on your kind words to Jarlath and are thrilled you are pleased with your results!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
PRIDE OF PLACE.
PRIDE OF PLACE.
Two banks converge, a corner plot,
Quite unobtrusive ,hard to spot.
Down on the Fish quay tall and grand,
The dentist's Ewen Bramley stands
Its large reception through the doors
Has comfy seats to take a pause..
But not for too long all being fair,
You're soon laid down upon a chair.
Once put at ease works under way,
A numbing jab keeps pain at bay.
An expert soon takes full command
You could not be in finer hands.
He goes to work he's firm but swift,
Two steady hands his blessed gifts.
Then in a trice the work's complete.
You are standing up upon your feet.
Back from the mirror stares a face.
Your smile again takes pride of place
— James B
Verified review (1647085)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hello James, thank you so much for this lovely poem! Everyone at the practice loves it - you're our own version of Shakespeare. We can't wait to see you smiling through our doors again in the future.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Fantastic service
Fantastic service, staff are all brilliant and welcoming.
— Connor W
Verified review (1647662)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Connor, thank you so much for your kind review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Excellent
Excellent appointment with hygienist.
— Anonymous
Verified review (1647524)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for leaving a review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great customer service
Always great customer service in a relaxed atmosphere.
— Gavan S
Verified review (1647425)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Gavan, thank you so much for your kind review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Routine Hygiene Appointment
Never feel nervous when come to see Elaine. She always makes me feel at ease and explains everything. It’s a pain free appointment.
— Anonymous
Verified review (1647323)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review! We will pass on your kind words to Elaine.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Service was brilliant
Service was brilliant and so are the staff, very friendly and professional.
— Anonymous
Verified review (1647318)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Tooth Extraction
I can’t even put it into words how grateful I am to Jamie and Emily for helping me conquer my biggest fear today. After lots of terrible experiences they have completely changed my perspective on dentists and I’ll never go anywhere else.
— Jenifer M
Verified review (1647100)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Jenifer. thank you so much for your review! We are so pleased to hear Jamie and Emily helped you conquer your fear of the dentist and will pass on your kind words to them both.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
I have just finished a 10 month treatment for veneers and a bridge, I have had bone grafts soft tissue grafts and the treatment has been outstanding Jamie is just amazing so lovely and friendly and extremely professional, but the dental nurses and receptionists are just great everything about Union Quay dental is 10 out of 10 I would recommend them without any hesitation quality dentistry.
— Maria Child
T255624
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Excellent service, first class staff and all done with a smile.
My wife and I have a round trip of almost 100 to use this practice and consider it well worth it.
— Jeff Bullock
T255625
Review left 3 years ago
This review complies with Google's policies.
Review from Google
The care and attention that the team give to their patients is first class. A relaxed, friendly and modern environment run by great people who clearly care so much about their patients and their work.
— neil smith
T255486
Review left 3 years ago
This review complies with Google's policies.
Review from Google
made to feel at ease excellent service and well looked after
— Gary Houston
T255626
Review left 3 years ago
This review complies with Google's policies.
