T255450
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Love this places. I'm always getting amazing service and Ewan can make wonders with your damage teeth. Always happy with the service.
— mona12ist
T255583
Review left 3 years ago
This review complies with Google's policies.
Emergency appointment
Always 5 star treatment, all staff very nice, would say best dentist I have been to in many years.
— Alan S
Verified review (1646403)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Alan! Thank you so much for your kind review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Just amazing
All staff are lovely, really chatty and when going through procedures they always make sure I understand. You lot are all just amazing.
— Sarah M
Verified review (1646354)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Sarah, thank you so much for your kind review! We will pass it on to the rest of the team for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very pleased
Very pleased with my treatment today, everything was explained with the procedure today. I was advised of which treatment was required to complete my problem. Jamie and the assistant were very professional and polite.
— Anonymous
Verified review (1646144)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
An absolute pleasure
I have attended a number of appointments with Jamie over the past 12 months. He is always an absolute pleasure to see. Always happy to answer any questions no matter how daft and explain processes and takes time to discuss procedures in practical terms. Have never felt so at ease or so positive about visiting a dentist before.
— John M
Verified review (1646130)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi John, thank you so much for taking the time to write this review! We will pass on your kind words to Jamie and are happy he has made the dentist a positive experience for you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very grateful
I had a problem with inflamed gums I saw a dentist who prescribed some treatment I had been informed by the dental hospital that I would have to wait months for an appointment so I was very grateful to surgery for the advice given.
— Anonymous
Verified review (1646072)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Professional and helpful
Very friendly, professional and helpful.
— Anonymous
Verified review (1645949)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hello! Thank you so much for your review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Professional and patient
My appointment was to have aligners fitted. Unfortunately, I struggled a little with inserting and removing the aligners.
I would like to thank George for being so supportive, professional and patient with me.
— David N
Verified review (1645785)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi David! Thank you so much for taking the time to write a review, we will pass on your kind words to George for you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Felt at ease
I was made welcome and felt at ease.
— Anonymous
Verified review (1645606)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Calm and comfortable throughout
I recently had a hygienist appointment with Beth, I couldn’t thank her enough, she made me feel calm and comfortable throughout, Making sure I was aware of what was going on at all times and understood everything.
She is just a genuinely lovely girl who is great at her job.
Thank you Beth.
— Chantelle F
Verified review (1645464)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Chantelle, thank you so much for your kind review! We are so pleased to hear Beth made you feel comfortable throughout your appointment and will pass on your kind words to her!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Makes you comfortable
An appointment with Elaine, the same as always with her. Cheerful and makes you comfortable. Always does a thorough job and is happy to answer any questions. Thank you Elaine.
— Marie S
Verified review (1645818)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Marie, thank you so much for your review! We will pass on your kind words to Elaine for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Fantastic service from start to finish polite and friendly receptionists great monthly payment plan
— Steve Rutherford
T255613
Review left 3 years ago
This review complies with Google's policies.
Always friendly staff
Always friendly staff, good working hours to suit people that work full time and professional services.
— Anonymous
Verified review (1645068)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for kind review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Mr McAteer was very knowledgable about the chemotherapy drugs I am taking and knew just what was required. He also answered a phone call from the oncology department. Very professional and reassuring
— Sue Mitchell
T255627
Review left 3 years ago
This review complies with Google's policies.
Wouldn't go anywhere else
I attended practice for a clean and polish with Beth. What a delightful young lady, very friendly and professional. Always a warm welcome at Ewan Bramley, wouldn't go anywhere else.
— Alison H
Verified review (1644963)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Alison, thank you for taking the time to write this review! We will pass on your kind words to Beth.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
I was looked after very well
I arrived at the surgery with a broken crown and was seen very promptly by Ewan Bramley who managed to fix it as good as new at the appointment! Both my dentist, his assistant and the reception staff were friendly, professional and courteous. I was looked after very well.
— Lucy S
Verified review (1644689)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Lucy, thank you for taking the time to write this review! We will pass on your kind words to Ewan and the team! Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Highly recommend
Ewan was excellent in treating me for a white filling, I had a very bad experience with a nhs dentist getting a root filling, 10 years of hell.
Had to go to a new dentist and choose Ewan Bramley Dental Care.
Picked the right one, he has made it where I am able to go back to the dentist for treatment, as I was so scared but he made it the best it could have been to put me at rest. Highly recommend.
— Patricia J
Verified review (1644240)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Patricia, thank you so much for your review! We are pleased to hear Ewan made you feel at ease during your appointment with us, we will pass on your kind words!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Dental Hygienist
The staff at EB Dental Care are professional, reassuring and friendly.
— Anonymous
Verified review (1644200)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Looked after on every visit
I’ve been with Ewan for a few years now and he and his team have been great from the receptionists on arrival to the work done by Ewan and the hygienist. I’ve always felt very comfortable and looked after on every visit. I can say that if you’re not happy with your existing dentist Ewan Bramley is worth changing to, you won’t be disappointed.
— Ray B
Verified review (1644027)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Ray, thank you so much for your review! We will pass on your kind words to Ewan and the team for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes