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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Dental Intervention at its best

5 out of 5 stars
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This is my first experience of a filling outside of the NHS and what a difference! An excellent result, careful explanations and lots of reassurance throughout. Thank to Jamie (Dentist) and Dawn (Dental Nurse), for their supportive expertise. No pain at any point.....I am so relieved!

โ€” Anonymous

Verified review (1643707) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to write a review, we will pass on your kind words to the team for you!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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Helpful and very friendly.

โ€” Michael Y

Verified review (1643421) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Michael, thank you for your review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Lovely and friendly

5 out of 5 stars
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Lovely and friendly and put at ease by Chris the Dentist and Jess the Nurse.

โ€” Jacqui C

Verified review (1643464) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Jacqui, thank you so much for your review! We will pass on your kind words to Chris and Jess for you.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Appointment

3 out of 5 stars
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Filling replacement

โ€” Anonymous

Verified review (1643186) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi, apologies if the use of the rubber dam and the benefits of using it was not explained properly to you. I have passed your comments on to the team so that they can make sure that the patients understands the process fully before starting. Thanks Richard Bramley.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Knowledgeable friendly dentist

5 out of 5 stars
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Knowledgeable friendly dentist. Totally put at ease and as family members are patients confident as to a good outcome. Only downside is the wait until January for next available appointment.

โ€” Lisa H

Verified review (1643370) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Lisa, thank you for your review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Excellent service, highly recommend

5 out of 5 stars
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I have just had my last appointment with Hristo, would highly recommend, what a fantastic dentist.

โ€” Claire C

Verified review (1643183) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Clare, thank you for your review! We will pass on your kind words to Hristo.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Cosmetic treatment

5 out of 5 stars
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I have been undergoing cosmetic treatment for some time now. Today I had some work to even up the appearance of my bottom teeth (rectify some jagged edges). Jarlith is incredibly skilled - the work completed was so intricate, and it looks great. Everyone in the team is friendly and professional. I also always appreciate that every effort is made to avoid any discomfort. Thank you very much.

โ€” Kathryn H

Verified review (1642772) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Kathryn, thank you so much for you review! We will pass on your kind words to Jarlath for you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Professional and friendly staff. They've got my teeth looking as bright as my future. My family and I have been with this practice for several years and we are always happy with our dental care. I've got the teeth whitening kit which I'm using at the moment and it's got my teeth shining like Phil Mitchell's head. I would recommend the yearly family plan as it's great value for money and includes 2 check ups per year and the whitening kit with reduced prices for dental care procedures I believe. Thank you EB ๐Ÿ™

โ€” Hossein Baradaranzad

T255629 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Tracy Palmer

T255630 Review left 3 years ago
This review complies with Google's policies.

Fantastic experience

5 out of 5 stars
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Fantastic experience, absolutely great dentist and hygienist. Very thoughtful and super clean, thank you, reception staff lovely.

โ€” Susan B

Verified review (1642462) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review, we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Today was my second visit to the hygienist. Elaine was fantastic! Previously I have dreaded and feared attending such appointments but I can honestly recommend the staff here. They are very professional and very reassuring!

โ€” Carolyn Gillis

T255631 Review left 3 years ago
This review complies with Google's policies.

Made me feel at ease

5 out of 5 stars
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Elaine is very professional. She made me feel at ease and gave me good advice.

โ€” Anonymous

Verified review (1642396) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review, we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Managed to get emergency appointment for my tooth whose fillings came off and dentist managed to fix it then.

โ€” Elizabeth B

Verified review (1642283) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Elizabeth! Thank you for your review, we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Recommend then to everyone

5 out of 5 stars
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The staff are really friendly. The dentists always put you at ease even when your terrified. I would recommend then to everyone. Treatment and options are always available.

โ€” Catherine R

Verified review (1642195) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service

โ€” jay onenote

T255632 Review left 3 years ago
This review complies with Google's policies.

I was well looked after

5 out of 5 stars
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Communication from the start, everything was explained to me which help me so much, I was well looked after.

โ€” Louise M

Verified review (1641986) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Catherine! Thank you for your review, we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Everyone was lovely

5 out of 5 stars
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The care and compassion. Really put me at ease which is a huge deal for me! Everyone was lovely and very professional!

โ€” Sarah H

Verified review (1641720) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Sarah! Thank you for your review, we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Very helpful dentist

5 out of 5 stars
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Very helpful dentist explained everything needed for future treatment. Will be getting a personal guard for nighttime use for upper teeth.

โ€” Victoria P

Verified review (1641005) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Victoria! Thank you for your review, we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Went above and beyond

5 out of 5 stars
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Saw Jalaith today, very caring and very helpful. Went above and beyond to help me out today with a tricky fracture situation on my tooth. I felt very much at ease and had nothing to worry about.

โ€” Julie P

Verified review (1640801) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Julie! Thank you for your review we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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Helpful and caring.

โ€” Malcolm R

Verified review (1640534) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Malcolm! Thank you for your review we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient