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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Ewan Bramley Dental Care

5 out of 5 stars
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Beth is a total sweetheart. My daughter has just had her first appointment with Beth and she did an amazing job on her teeth! She always listens to you and is very professional. A total asset to the practice. Lovely Beth. The one thing that I would say is to take those awful stickers off the floor!

— Susan W

Verified review (1640456) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Susan! Thank you for your review, we really appreciate it here at Ewan Bramley dental care. We will pass your kind words onto Beth!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service and fantastic bedside manner received, thank you.

— Anonymous

Verified review (1640289) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your review! We really appreciate it here at Ewan Bramley dental care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Highly professional and courteous

5 out of 5 stars
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Chris and his support staff were highly professional and courteous at all times during my appointment this morning. Thank you.

— Robert F

Verified review (1640227) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Robert! Thank you so much for your review, we will pass this onto Chris for you!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Extraction

5 out of 5 stars
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I had been having toothache and the dentist, Jalroath, made the correct diagnosis that the tooth was cracked and would have to be extracted. I was surprised! He explained the procedure, it didn’t hurt and the nurse was kind.
The follow up information was clear and helpful . It was very painful for 6 hours but then it settled down. The gum is healing well and I am pleased with my treatment. Thank you .

— Patricia D

Verified review (1640222) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Patricia! Thank you so much for your review and your kind words, we will pass this onto Jarleth!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— david cowey

T255634 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— lewis fox

T255635 Review left 3 years ago
This review complies with Google's policies.

Prompt personal attention

5 out of 5 stars
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Prompt personal attention. Work done expertly.

— Anonymous

Verified review (1639464) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

A huge thank you to you all

5 out of 5 stars
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Always made to feel very welcome by all. Can’t thank Elaine enough for her patience and positivity. My anxiety’s of visiting the dentist are fully understood and nothing is any trouble, a huge thank you to you all.

— Anonymous

Verified review (1639286) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Comfortable from the minute I arrive

5 out of 5 stars
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I don’t look forward to the dentists. (Who does ha ha).
I feel very comfortable from the minute I arrive. Cheerful staff who check you are ok throughout the visit.
My appointments are prompt which is important for me.
Procedures thoroughly explained throughout.

— Carol R

Verified review (1639264) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Carol, thank you for your review!!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mark Ellington

T255636 Review left 3 years ago
This review complies with Google's policies.

Absolutely wonderful

5 out of 5 stars
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Histro (Chris) and Charlotte are absolutely wonderful! I had sweaty palms and pounding heart beat on the thoughts of having an extraction today ! But I was put at easy straight away and best of all I didn’t feel a thing ! These two deserve an award dealing with me, thank you once again, dream team.

— Beverley C

Verified review (1638985) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Beverley, thank you so much for your review! We will pass on your kind words to Chris and Charlotte for you.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Ewan Bramley Dental Care

5 out of 5 stars
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Explanation of what was being done and why, always interesting to see x-rays and have them explained. Good discussion about plan moving forward and what to expect.

— Paul F

Verified review (1638701) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Paul, thank you so much for your review!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Very capable and caring

5 out of 5 stars
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Beth was extremely considerate, very capable and caring.
Knowledgeable and professional, clearly an asset to the team. Thank you.

— Tony B

Verified review (1637848) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Tony, thank you for your review! We are pleased to hear how happy you are with the treatment you received from Beth and will pass on your kind words!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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The hygienist Elaine was excellent. I normally dread seeing a hygienist but she put me at my ease and no torturous stabbing! Receptionists definitely need to smile more. A smile costs nothing and goes a long way!

— Lilian M

Verified review (1637803) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review Lilian, we will pass on your kind words to Elaine!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Friendly staff

5 out of 5 stars
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Friendly staff. Clean environment.

— Rebecca E

Verified review (1637790) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review Rebecca!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Highly recommended

5 out of 5 stars
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Very professional, always polite, great advice on oral care. Highly recommended.

— Leslie G

Verified review (1637440) Review left 3 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Leslie, thank you for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Everyone was friendly

5 out of 5 stars
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It was my first appointment today and all the staff made me feel very welcome. Everyone was friendly and explained all the treatment thoroughly.

— Anonymous

Verified review (1637354) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— david legg

T255637 Review left 4 years ago
This review complies with Google's policies.

Three fillings today

4 out of 5 stars
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The reception and treatment was excellent but still had a bit of an issue with the correct time of the appointment however phoned the day before to confirm the correct time.

— Steve H

Verified review (1637150) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

We are happy to hear your pleased with your treatment and will pass on your kind words to reception.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Amazing service as always

5 out of 5 stars
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Amazing service as always, by far the best dentist I have ever been to. Priscilla was fab and I couldn't be happier with my appointment! She was really professional and made me feel very comfortable.

— Anonymous

Verified review (1637109) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient