Had an extraction this morning which was a bit tricky as only the root of the tooth was left. George and Emily were both great - very reassuring and the whole thing was pain-free. The calm, professional atmosphere really helps and everything was explained clearly and in detail. I can’t say that I enjoyed having a tooth taken out but it wasn’t nearly as bad as I’d imagined.
— Diane W
Verified review (1626145)
Review left 4 years ago
This review was collected via online systems.
Reply from Union Quay Dental
Hi Diane, thank you for your review! We are thrilled to hear that both George and Emily created a calm and reassuring atmosphere in your appointment and that everything was explained clearly to you. We will pass on your kind words to them both!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Brilliant dentist
Fantastic service.
Brilliant dentist.
— Anonymous
Verified review (1626139)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your kind review! We will pass it on to the rest of the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Can 100% recommend this practice. Every step of the treatment is explained fully and at any time you are given the opportunity to ask questions. A very friendly and caring team. Thank you.
— Julie Smith
T255650
Review left 4 years ago
This review complies with Google's policies.
Highly recommend the service
I recently attended an appointment with Elaine one of the hygienists. As someone who is a nervous patient Elaine put me at ease straight away, explaining each step of the session as we went along. Highly recommend the service.
— Anonymous
Verified review (1626007)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your kind review, we are pleased Elaine made you feel at ease and was informative during your appointment with us. We will pass on your kind words!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
A relaxed and chilled atmosphere
Always a pleasant experience in a relaxed and chilled atmosphere.
— Anonymous
Verified review (1625972)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We are pleased to hear you had a relaxing and chilled experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Emergency Appointment - First Time at Ewan Bramley Dental Care
I'd just like to thank the welcoming admin staff and especially George and Ashleigh for the very kind and reassuring treatment I received after having to quickly find myself a new dentist after moving areas.
I might add that being the last patient of the day could easily have lead to a less than adequate care. This was not the case at all, it was excellent.
Everything is exceptionally professional, right down to the videos in the waiting room which simply explained the dental procedures that the surgery might carry out. I'd not seen this in a dentist before. I'm an adult but I imagine that children would find the environment very calming and friendly.
No one who goes to a dentist wants to be there. Some dentists, apparently, can make the experience a positive one.
As soon as I left there, I knew my tooth infection was on it's way to being a thing of the past.
Many, many thanks again.
— Anonymous
Verified review (1625919)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review, we are so happy to hear of how thrilled you are with the treatment and positive experience you received from George with the help of Ashleigh during your appointment with us at the practice. We will pass on your kind words to them for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very happy
Very happy with the friendly disposition of all the staff. So glad that I made the decision to make you in Bromley My Dentist. Although, the treatment that I need to have, I hope, isn’t as painful as in my head, I’m making it out to be!
— Anonymous
Verified review (1625899)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review, we are pleased to hear you received a friendly service from our team here at the practice. We hope your treatment goes as smoothly as possible!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great
As usual great friendly service!
— Michele S
Verified review (1625788)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Michele, thanks for your review! We will pass it on to the rest of the team!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Hygienist
As usual very professional service.
— Charles M
Verified review (1625541)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Charles, thank you for your review! We will pass it on to the rest of the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great
As usual Yasmin was great. She is professional and very good at the work she does. She always provides advice in a clear and appropriate manner. She understands my recent medical experiences and tries hard to help me stay as relaxed as possible by being relaxed herself and empathetic. She is well mannered, pleasant, approachable and appropriately friendly.
Thank you.
— Ian P
Verified review (1625394)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review Ian, we are thrilled to hear about the excellent experiences you have had with Yasmin. We will pass on your kind words to her.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Service with a smile
Warm, welcoming and friendly staff makes you feel at ease from the minute you arrive. Combined with professional and well experienced team members, makes for an excellent all round experience. All treatments were fully explained and recommendations based on your personal circumstances. Hassle and more importantly always pain free.
— Anonymous
Verified review (1625456)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for review, we are pleased to hear you had a good experience with us here at the practice. If you could please email [email protected] with regards to the costs and we will be happy to help by sending your estimated costs for treatment over.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Thanks again for your fantastic work looking forward to getting my full fit and getting my bottom teeth done ✔️ 😀 😁
— Steven Dunn
T255651
Review left 4 years ago
This review complies with Google's policies.
As lovely as ever
Beth was as lovely as ever, chatty, informative and helpful as always!
— Drew A
Verified review (1625165)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your review! We will pass on your kind words to Beth.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Fantastic
Fantastic from start to finish.
— James B
Verified review (1624973)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for leaving us a review we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Excellent tooth repair
The friendly atmosphere and an excellent tooth repair. Thank you..
— Liz M
Verified review (1624826)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you so much for leaving us a review we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
Skin Care
Harriet was marvellous as always. The care and treatment you receive from Harriet and Ewan if you need any dentistry work far exceeds any other place I have ever been to. I recommend Ewan Bramley to anyone who is looking for a good job to be done.
— Belinda T
Verified review (1624580)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for leaving us a review we really appreciate it here at Ewan Bramley dental care!
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Relaxing and patient
As a anxious patient the dentist’s were very relaxing and patient making sure I was okay throughout the treatment. It all went smoothly.
— Jessica D
Verified review (1624230)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for leaving a review, we really appreciate it here at Ewan Bramley dental care! We are also so happy you were made to feel relaxed during your appointment!
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Straight teeth at last
I have been very happy with the result of my braces - I can finally smile freely without feeling embarrassed about my crooked teeth! Very happy.
— Carly E
Verified review (1623909)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
We are so pleased you are happy with your results and treatment and thank you for taking the time to write a review! We really appreciate it here at Ewan Bramley dental care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
I felt very relaxed
I am an extremely nervous patient as in the past have had an awful experience with a dentist. However Ewan immediately put me at ease and I felt very relaxed during my consultation. I’m looking forward to my hygienist appointment next! Thank you!
— Jill T
Verified review (1623877)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
We are so pleased you felt that way during your appointment and that your looking forward to your next appointment! We are very grateful for your feedback here at Ewan Bramley dental care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
Little mix up with the times of the appointment but the filling was carried out very well and I have to say its a work of art.
— Steve H
Verified review (1623847)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
We are sorry about the confusion with your appointment! But we are pleased you are happy with your treatment and appreciate your feedback!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
