A really great setup at Ewan Bramley. Efficient, personable service and information clearly explained.
— Jason C
Verified review (1623821)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the care to write a review! All of us here at Ewan Bramley dental care really appreciate it!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Brilliant service. Quick and painless!
— J. Maldonado
T255652
Review left 4 years ago
This review complies with Google's policies.
Excellent treatment
I received excellent and very prompt treatment for a filling which came away from my tooth and was treated professionally by all the staff.
— Patricia D
Verified review (1623771)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Patricia! We really appreciate it here at Ewan Bramley dental care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Annual examination and filling
I am a new patient to the practice and my arrival has coincided with a time when previous dental work, which has served me very well for the last 30 - 40 years, is gradually eroding. This means that there is much to be done. My dentist has been very clear and thorough in his explanation of the various problems, we have been able to discuss the necessary treatments and take a planned approach towards their completion. It is of great importance to me that I am able to trust my dentist and the conversations I have had with Jarleth have really helped towards that end.
— Anonymous
Verified review (1623486)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, its great to know your dentist was thorough during your visit!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Excellent
Excellent care and attention as always!
— Sonia W
Verified review (1623433)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write a review Sonia! Its hugely appreciated by the whole team here at Ewan Bramley dental care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Very professional and helpful
Very professional and helpful, sorted out my dental problem.
— Anonymous
Verified review (1623316)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write a review! Its hugely appreciated by the whole team here at Ewan Bramley dental care.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
Recent appointment
It was a very informative appointment. I recently needed an emergency appointment for a root canal filling, and although the pain was relieved, the additional work and costs weren’t, nor the reasoning behind the costs. I feel that when a patient requires work after an emergency appointment the costs should be discussed beforehand so an informed decision to treat the tooth or have it removed can be made.
— Tony P
Verified review (1623299)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Tony, thanks for the feedback, we will have a review of the process for you. I am happy that you now have all of the information and you are out of pain.
All the best
Richard Bramley.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Check up appointment with Ewan
Very short wait - prompt appointment. Felt at ease quickly. Advice given me about replacing my electric toothbrush. Thank you.
— Kathlyn W
Verified review (1623294)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Kathlyn, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
Lush just absolutely lush. I was really nervous but was put straight at ease once the dentist sat me down and explained everything in detail what was going to happen on my appointment. (I'm a nervous (patient anyway) my appointment was an hour long and the dentist was gentle and kept talking to me throughout the whole process checking I was okay. The reception girls are lovely friendly and welcoming. This is my 2nd time at this dentist and I have many more to come. I feel so much more at ease and I'm not worring too much about my up and coming appointments. Overall it's been 5* without a shadow of a doubt.
— Kezza Wezza
T255653
Review left 4 years ago
This review complies with Google's policies.
Sparkly clean
Fantastic hygiene clean from the lovely Beth, very precise and gentle treatment. I’ve always dreaded scale and polish treatments but nearly went to sleep at this one, absolutely recommended, Eve on reception is also lovely.
— Eileen M
Verified review (1623040)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Eileen, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you were happy with your treatment from Beth and Eve was lovely to you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Very impressed with this surgery
I do not attend this dentist usually, but managed to get an emergency appointment, the lady on the phone was lovely and very helpful. I then saw a lovely man (Jamie I think) when I got there who was brilliant. Very impressed with this surgery. Thank you.
— Emily B
Verified review (1623021)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Emily, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know our receptionist and Jamie were so helpful and you managed to get treatment for your emergency appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Looking forward to next appointment
Ewan made me feel comfortable and understood what problem I was having with a particular tooth, in fact he diagnosed it as the tooth behind that was the cause of my pain and explained what was going on and what would be carried out to fix it. Looking forward to next appointment.
— Nathan R
Verified review (1622852)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Nathan, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know Ewan made you feel comfortable during your appointment and explained the treatment process before fixing your tooth.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Fabulous service
As always, fabulous service.
Great friendly helpful staff.
Treatment first class.
— Anne C
Verified review (1622647)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Anne, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Great hygienists appointment
My usual hygienist was on maternity leave so had Elaine. Very nice, and also a very good hygienist.
— Denise M
Verified review (1622439)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Denise, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the treatment provided by Elaine.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
So glad I joined the practice
So friendly and very efficient, I’m so glad I joined the practice.
— Anonymous
Verified review (1622426)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Recent appointment
This person left a star rating but no comment.
— Malcolm R
Verified review (1622311)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to rate us with 5 stars Malcolm, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
The care I received from my dentist and his assistant.
— Paulina M
Verified review (1622184)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Paulina, its hugely appreciated by the whole team at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
Review from Google
Dental Hygienist always very thorough and considerate of my comfort at all times.
Value the practise updates of any changes to service.
— Stewart Britton
T255654
Review left 4 years ago
This review complies with Google's policies.
Very informative throughout
Routine hygiene appointment. Very informative throughout the treatment, excellent advice given.
— Paul O
Verified review (1621662)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Paul, its hugely appreciated by the whole team at Ewan Bramley Dental Care. We are thrilled to know you are happy with the treatment provided by our hygienist and advice was given to you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
I was made to feel at ease
Staff were professional and explained the whole process with clear communication and photos. I was made to feel at ease and chatted with staff about other things which helped the process.
— Anonymous
Verified review (1621600)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, its hugely appreciated by the whole team at Ewan Bramley Dental Care. Its great to know you were made to feel at ease during your appointment and the treatment process was explained clearly.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
