Working Feedback

Grange Park Dental Practice

Wilks Way, Grange Park, Northampton, NN4 5DW

Excellent rating from 1612 reviews

5 out of 5 stars

+ 358 reviews from Google 1970 total reviews

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Latest Reviews by Working Feedback

Pleased with results

5 out of 5 stars
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No waiting
Good service
Pleased with results
Friendly staff

— Anonymous

Verified review (2432308) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Very caring

5 out of 5 stars
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My experience was very good. Dr Lall is very caring. He makes sure you fully understand the rationale for taking good care of your teeth

— Anonymous

Verified review (2432119) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? N/A

Always takes time to listen

5 out of 5 stars
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Dr Lall is very good and he always takes his time to listen to you and advise you on good oral hygiene

— Anonymous

Verified review (2430652) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Caring and professional

5 out of 5 stars
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We found all the staff that we had dealings with polite, welcoming and friendly. The routine
work was carried out in a caring and professional manner.

— Anonymous

Verified review (2430328) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

High quality of dental care

5 out of 5 stars
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Very happy with level of service and confident with the high quality of dental care provided by Mr Lall.

— Anonymous

Verified review (2429947) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Thorough check up

5 out of 5 stars
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A very good experience, thorough check up and didn’t felt rushed. A smiling dentist and nurse makes a visit light.

— Anonymous

Verified review (2429863) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Excellent treatment

5 out of 5 stars
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Very pleasant reception staff, excellent treatment by the dentist who took time to listen to me and explained in great detail the options that were available

— John W

Verified review (2429574) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Welcoming & friendly

5 out of 5 stars
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Very welcoming & friendly as well as professional & informative.

— Anonymous

Verified review (2429086) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Highly recommend

5 out of 5 stars
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I had a wonderful experience with Ewelina Bach at my hygienist appointment. She was professional, caring, and took the time to explain everything clearly throughout the visit. I really appreciated her honest advice and attention to detail. My teeth looked and felt so much better afterwards, and I left feeling genuinely pleased with the results. I would highly recommend Ewelina Bach to anyone looking for an excellent hygienist.

— Anonymous

Verified review (2428395) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Excellent service. Very helpful receptionist. Brilliant dentist

— Marion Aveling

T412719 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very helpful and always willing to help resolve any issues.

— T Craigen

T412720 Review left 1 month ago
This review complies with Google's policies.

Seen on time

5 out of 5 stars
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Friendly staff, seen on time, explained what was happening the whole time

— Anonymous

Verified review (2425343) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Promp, efficient attention. Thanks.

— Andrew James

T411505 Review left 1 month ago
This review complies with Google's policies.

Grange Park Dental Practice

5 out of 5 stars
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Appointment with Ravinder Lall

— Anonymous

Verified review (2425018) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— David Stone

T410933 Review left 1 month ago
This review complies with Google's policies.

Reply from Grange Park Dental Practice

Your 5-star feedback means a lot to our team at Grange Park Dental Practice - Northampton. Thank you for your kind words and for trusting Grange Park Dental Practice - Northampton with your smile.

Appointment

5 out of 5 stars
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Check up

— Anonymous

Verified review (2423457) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Quick and efficient

5 out of 5 stars
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I was given an appointment within a reasonable timescale. Mr Lall replaced the lost filling quickly and efficiently. I was not charged for this as it was a replacement within 12 months.

— Anonymous

Verified review (2423189) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Made to feel at ease

5 out of 5 stars
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Excellent experience - I was very nervous but made to feel at ease - thank you - felt informed throughout

— Anonymous

Verified review (2422306) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Check up and teeth cleaned

5 out of 5 stars
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Perfect visit. Check up and teeth cleaned. Broken tooth repaired without requiring a return visit.

— Anonymous

Verified review (2421832) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Appointment

4 out of 5 stars
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Car parking, now on 90 mins or £100 fine but not aware of machine in doorway until someone else asked how long waiting time and was told to enter car details. Many arrive early to ensure parking place, then 40 min. Waiting time before appointment, 90 mins soon rolls round!
Entering details on machine needs to be on display at counter please.

— Denise C

Verified review (2421763) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS