Grange Park Dental Practice

My experience

A bit disappointed at the defective water spray leaking water over my shoulders and down back of neck

— Anonymous

Verified review (1726629) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Grange Park Dental Practice

Thank you for your feedback, we appreciate all feedback as it helps us to improve our overall experience for our patients.

We are sorry to hear that you experienced this during your visit. All of our equipment is serviced and repaired as per manufacturers guidelines or sooner if required, unfortunately some equipment may have a small fault that is not noticed until they are being used. I can assure you that any defective equipment is highlighted as soon as we are aware and are removed from use until they are repaired.

Kind Regards,
Grange Park Dental Practice

Overall, how was your experience of our service? Good

Review from Google

This person left a star rating but no comment.

— steve powis

T180184 Review left 2 years ago
This review complies with Google's policies.

Extremely competent

The efficiency and professionalism of an extremely competent dentist and his nurse.

— Patricia F

Verified review (1726392) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Made me feel relaxed

The dentist I saw today was very patient and explained things to me. I am a nervous patient and he made me feel relaxed.

— Sharon H

Verified review (1726293) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Dentist was excellent, explained my treatment and what he was going to do.
The only let down is I have to wait for a few months to get my temporary fill out and sorted as they are fully booked up.

— Anonymous

Verified review (1726291) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Grange Park Dental Practice

Thank you for your feedback, we appreciate all feedback as it helps us to improve the overall experience for our patients.

We are delighted to hear your experience while in the practice was a good one, we pride ourselves in having kind, friendly and professional dentists who offer the best treatment for our patients.

We do apologise about your wait for treatment, unfortunately our NHS books are very busy at the moment, however, we do have a short notice list which you can request to be placed on if you have a long wait for treatment. This means if we ever have a cancellation before your appointment we will contact you to offer an earlier appointment if one was available. If you are ever in this situation again please let reception know and we will place you on this list.

Kind Regards
Grange Park Dental Practice

Overall, how was your experience of our service? Good

Dentist was excellent

Dentist was excellent. Clearly explained all options for cosmetic procedures.

— Michelle G

Verified review (1726093) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Overall good experience

Appointment was on time, dentist fully explained all the details and overall good experience.

— Anonymous

Verified review (1725799) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

So pleasant

So pleasant.

— Kelly H

Verified review (1725708) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Care is superb

Dentist is very understanding and kind. His care is superb and puts me at ease.

— Anonymous

Verified review (1725661) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Efficient, friendly attention

No delay to appointment time. Efficient, friendly attention.

— Andrew J

Verified review (1725557) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly and efficient

The usual friendly and efficient service. Thank you.

— Douglas F

Verified review (1725464) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Reassuring calm

The reassuring calm of Ravinder Lal.

— Anonymous

Verified review (1725215) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent care

Excellent care, possibly the nicest dentist I have ever had treatment from.

— Morgan D

Verified review (1724995) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Really keeps you calm

New Dentist was lovely, really keeps you calm and talks you through it step by step.

— Anonymous

Verified review (1724940) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

l never felt a thing

I find the dentist l see very reassuring, especially today as l was having a tooth out. I can honestly say l never felt a thing.

— Anonymous

Verified review (1724917) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A very happy experience

I was treated in an extremely professional way and Ravinder made my 6 monthly dental inspection a very happy experience - thank you.

— Jane S

Verified review (1724780) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent as always

Staff professional and caring. My dentist was excellent as always.

— Anonymous

Verified review (1724754) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very helpful, good advice

The dentist was very helpful with good advice. The receptionists were friendly.

— Anonymous

Verified review (1724722) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Grange Park Dental Practice

The care the dentist gave is second to none! He is as always very thorough and gives great communication always explaining every aspect of treatment and always makes me feel at ease. The nurse was also really kind and I felt comfortable throughout my appointment.
My only issue is trying to get an appointment is really difficult or trying to get through to the practice. Sometimes the reception staff are not as friendly or helpful as previous receptionists I’ve spoken to, although I appreciate its not always an easy job, and they have to deal with a range of patients.

— Anonymous

Verified review (1724594) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Grange Park Dental Practice

Thank you for your feedback, we appreciate all feedback as it helps our practice to improve the overall experience for our patients.

We are delighted to hear that you had a great experience with your dentist and dental nurse, we pride ourselves on having a great team at the practice that give all patients the best experience possible.

Some times our phone lines become extremely busy, however, our receptionists will always try their hardest to answer as many calls as possible. We are sorry to hear you have struggled to get through to us. If you are unable to get through to us in the future, please feel free to leave us a voicemail and we will aim to give you a call back as soon as possible.

We apologise if you feel your experience with our reception team was not up to the high standards you have come to expect from our team, or to the high standards we set ourselves as a practice. I will take your feedback and discuss this internally with my reception team and will ensure this does not happen in the future,

Kind Regards
Grange Park Dental Practice

Overall, how was your experience of our service? Very good

Good value

Did everything professionally, good value. But had a bit of a wait to be seen.

— Anonymous

Verified review (1724474) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good