Grange Park Dental Practice

Very kind

Very kind and professional service.

— Elizabeth F

Verified review (1718235) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

The best

Always the staff are very friendly and Dr Lall is the best.

— Michael H

Verified review (1718095) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly, efficient

How friendly everyone involved was and very efficient receptionist.

— Anthony I

Verified review (1717273) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

On time, friendly

Appointment was on time, friendly and informative.

— Suzanne H

Verified review (1717231) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

A very rushed appointment. Only a 5 minute appointment.

— Kanav S

Verified review (1716788) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Grange Park Dental Practice

Thanks you for your feedback. We appreciate all feedback as it helps us improve our overall experience for our patients.

We are sorry to hear you were not fully satisfied with you dental appointment. Some appointments take longer than others and some appointments run a lot smoother than others. A short appointment may mean there were no issues highlighted so the appointment was completed quickly. However, we will look into this to ensure all possible checks were completed during this appointment.

If you have any concerns regarding this appointment please feel free to contact the practice directly and the practice manager will be more than happy to discuss this with you.

Kind Regards
Grange Park Dental Practice

Overall, how was your experience of our service? Neither good nor poor

My experience

Very friendly.

— Rose-marie A

Verified review (1716772) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A good service

Very helpful and friendly. A good service from start to finish. Thank you.

— Anonymous

Verified review (1716547) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

It seems more like a business these days and any treatment options are prohibitively expensive.
There seems little value in having the NHS option!

— Anonymous

Verified review (1716338) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Grange Park Dental Practice

Thank you for your feedback, we appreciate all feedback is it helps us to improve our overall experience for our patients.

We are sorry that you feel this way. We pride ourselves in being a practice where our main focus is patient care and doing the right thing for our patients.

The NHS banding system is set by the NHS and we as a practice follow those bandings for all NHS treatment.

As a practice we do offer NHS and private options to our patients, this enables patients to have a variety of options to choose from to find what best suits their needs.

If you would like to discuss NHS or Private prices further please feel free to contact the practice and we will be more than happy to offer our advice

Kind Regards
Grange Park Dental Practice

Overall, how was your experience of our service? Good

No waiting

Friendly staff, no waiting.

— Anonymous

Verified review (1715827) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Honest and helpful

Very honest and helpful, thorough check.

— Jodie R

Verified review (1715671) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly and helpful

Everyone friendly and helpful.

— Anonymous

Verified review (1715330) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very calming

Very good and very calming.

— Linda B

Verified review (1714711) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Did a great job

Dentist was very informative. Did a great job.
There is some confusion about payments - what’s paid - what’s pre-deposit and what’s to pay when scheduled work is carried out later. This is where there are multiple jobs being carried out. A statement would help.

— James L

Verified review (1714672) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Friendly and gentle

The dentist was very friendly and gentle, the only downfall was I had to wait 30mins for my appointment!

— Anonymous

Verified review (1714253) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Grange Park Dental Practice

Thank you for your feedback, we appreciate all feedback is it helps us to improve our overall experience for our patients.

We are glad to hear your experience with your dentist was a good one. Our dentists are very professional, caring and informative to our patients.

We do apologise that your appointment ran late, unfortunately, some appointments do not always run as smooth as we would like and this does have a knock on effect for the waiting patients. We aim to remain on time as much as possible, we do apologise that on this occasion we were unable to do so.

Kind Regards
Grange Park Dental Practice

Overall, how was your experience of our service? Very good

Outstanding job

I've been a patient of Ravinder approaching 20 years. This time for emergency treatment. As always, an outstanding job done by him and his staff. I would, and do, recommend him to anyone.

— George H

Verified review (1713867) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Grange Park Dental Practice

We always have a laugh and a joke with Dr Lal which relaxes the both of us.

— Ann C

Verified review (1712977) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Pleasant and welcoming

I was seen on time. All staff were pleasant and welcoming.

— Anonymous

Verified review (1712247) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly and helpful

On time, staff very friendly and helpful.

— Alan H

Verified review (1711560) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Clear advice and planned treatment

Professional staff. Clear advice and planned treatment. Clean and pleasant waiting and treatment areas.

— Timothy M

Verified review (1711186) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Good customer service

Friendly manner of the team and good customer service. My dentist explained the procedure well and gave me tips on good mouth care. Thank you!

— Anonymous

Verified review (1710847) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good