Fabulous! Staff are always lovely! Very empathetic and always thoroughly explain everything. Excellent care!
— Anonymous
Verified review (2377888)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Excellent practice
Broke my denture, these got me an appointment and started the ball rolling about a new set, all completed within 8 weeks. Excellent service.
Excellent practice also
— Stephen H
Verified review (2377730)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
This was my first appointment at the dentist as a private patient with Dr Nitin.From the moment I walked in, I was greeted by two lovely receptionists who were very welcoming, with big smiles on their faces. As an anxious patient, this made a real difference. They spoke to me kindly and explained what would be happening, which I really appreciated.
However, as a private patient, having to wait 50 minutes past my appointment time was extremely disappointing. There was no communication to let me know the clinic was running behind. I also want to make clear that I do not expect the reception team to apologise on behalf of the dentist — this is not a reflection on them at all. They were polite and professional throughout.
That said, when I was eventually called in, I did not receive an apology for the delay. I completely understand that appointments can overrun, but a simple acknowledgement or apology from the clinician would have gone a long way — especially when paying privately for the service.
— Elaine
T379145
Review left 4 months ago
This review complies with Google's policies.
Review from Google
Waited over an hour to be seen for a routine appointment, with a toddler not ideal. The dentist did apologie but it would've been nice to be told beforehand. The receptionist wasn't very friendly, the previous receptionist have been so nice and warming. Overall the services are good.
— Somia Hussain
T378694
Review left 4 months ago
This review complies with Google's policies.
Excellent service
Great service all the time, reception are super helpful, always smiling and chatty and fast and efficient, always making sure you feel comfortable and welcome the minute you walk in, Dr Badrash is super kind and his nurse explains things thoroughly, making sure I understand everything. A class from you guys.
— Anonymous
Verified review (2376482)
Review left 4 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
No
Was this treatment paid for privately, or on the NHS?
NHS
Help and advice
Friendly but professional service. Help and advice. Thank you.
— Sandra H
Verified review (2375453)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Victoria Promenade Dental Practice
Very happy with the treatment that I got, was a little bit nervous that I was going to have it taken out today when it was that swollen but generally all good, very scared of getting it taken out now but needs to be done
— Anonymous
Verified review (2375368)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Excellent service, from the dental receptionist to the assistant and dentist. I recently became ill so have trouble with most things atm. However the amazing team look after me from when I get in there to when I leave letting me take my time when needed even putting me downstairs so I don't have to climb the stairs. 10/10
— Phill Brocklehurst
T377701
Review left 4 months ago
This review complies with Google's policies.
Review from Google
Very good service
— Dawn Faulkner
T377286
Review left 4 months ago
This review complies with Google's policies.
Very impressed
I was very impressed with my first visit to the practice. All staff are very friendly and professional. I was given good advice on dental care. I felt well looked after.
— Anonymous
Verified review (2374519)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Very professional staff. I was pleased with the service given.
— Crystal Green
T376042
Review left 4 months ago
This review complies with Google's policies.
Review from Google
Excellent Dentist
— Fiona Martin
T375547
Review left 4 months ago
This review complies with Google's policies.
Professional, caring
A very good appointment with Linda.
Professional, caring
— Christopher H
Verified review (2373339)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Fantastic dentist, lovely staff and very accommodating to our needs
— Nicola Shaw
T375474
Review left 4 months ago
This review complies with Google's policies.
Caring service
Very professional and caring service, first class
— Roger F
Verified review (2373213)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Only had to wait a few minutes for the check up. Dental room is clean and practical, staff efficient, professional and friendly.
— Pete Diamond
T375439
Review left 4 months ago
This review complies with Google's policies.
Dentist explained everything
Nice and clean. Not long in the waiting room. Dentist explained everything to me
— Ruth N
Verified review (2372505)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Make you feel at ease
Staff make you feel at ease.
— Jackie L
Verified review (2372458)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Grateful for the care
My dentist knows me and understands my anxiety very well. She handles me with real care and does a brilliant job. I am always really grateful for the care she takes and her ability to put me at ease.
— Liz P
Verified review (2372072)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
I felt safe
The service was great. I had a tooth taken out, and I was quite nervous beforehand, the dentist went slow and constantly checked in on me. I felt safe there and was in good hands
— Anonymous
Verified review (2371934)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
