My appointment was on time and Aidan the dentist looked after me very well and was ably supported by Sharon.
The reception staff are great too and no time was wasted at the busy 'Cheeryvalley Dental Care'
— Aidan Campbell
T393205
Review left 2 months ago
This review complies with Google's policies.
Thorough check up
Thorough check up with any areas of concern and additional treatment clearly explained.
— Anonymous
Verified review (2396800)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Caring and reassuring
I'm terrified of going to the dentist, but Aidan is very caring and reassuring.
— Anonymous
Verified review (2396728)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Cherryvalley Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent as always
— Janet Davies
T392552
Review left 2 months ago
This review complies with Google's policies.
Explained all my options
I saw Mark to review my tooth because the crown and part of the tooth had broken off. He explained all my options regarding treatment to enable me to make the right decision
— Christine K
Verified review (2396499)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Cherryvalley Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Would recommend to anyone
Experience was a lot better than I thought it was going to be, would recommend to anyone
— Shirley K
Verified review (2396193)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Aidan has been my dentist for years best there is. The receptionist dont know her name was pleasant and chatty
— Heather McCarroll
T391410
Review left 2 months ago
This review complies with Google's policies.
Review from Google
As always I was treated sensitively and listen too regarding my problem
— Joan Russell
T390094
Review left 2 months ago
This review complies with Google's policies.
My experience
Overall poor experience, waiting times stretch up to 40 minutes and was over charged and had to request refund based on my plan
— Anonymous
Verified review (2394747)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cherryvalley Dental Care
Thank you for your feedback, and we’re sorry your experience didn’t meet expectations.
As a practice in high demand, delays can occasionally occur, particularly when treating urgent cases, such as a child in pain or traumas, but we are working to reduce waiting times.
We are glad your billing error was corrected promptly, and processes have been reinforced to prevent recurrence.
Overall, how was your experience of our service?
Poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up and filling
Was booked in for a check up but needed a filling. Asked if this could be done. Surgery kindly obliged.
— Jonathan M
Verified review (2394722)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Cherryvalley Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Emergency appointment
Very short notice emergency appointment and molar extraction. Stress free and issue resolved immediately.
— Anonymous
Verified review (2394554)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Cherryvalley Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
I cannot fault them
I have been attending this Dental Care for twenty years. The Dental team has always been professional and courteous. I cannot fault them.
— Anonymous
Verified review (2394527)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Cherryvalley Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Explained the process
Excellent care from Claire. Always puts me at ease. Explained the process in getting crowns. Made appointments to have these done. Very friendly receptionist.
— Hazel L
Verified review (2394373)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Cherryvalley Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Recommended
Very happy with this dental practice.
I would definitely recommend
— Katrina M
Verified review (2394118)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I have been a patient of Cherryvalley Dental Care for many years
Mark and the team
Take time to listen
Explanation of treatment given
Reassurance offered
Made to feel at ease
I would highly recommend this practice
— shirley thompson
T389431
Review left 2 months ago
This review complies with Google's policies.
My experience
The staff are lovely. It is sometimes difficult to get an appointment and prices are quite high compared with other places.
— Anonymous
Verified review (2392401)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cherryvalley Dental Care
Thank you for your kind comments about our team.
We appreciate that appointment availability and fees can be a concern. As a practice in high demand, we’re continually working to improve access, and our fees reflect the quality of care and materials we provide.
Regarding the music, it’s used to support patient privacy in our open-plan reception, but we’ll review the volume. Other quieter seating is also available away from the speaker.
Overall, how was your experience of Cherryvalley Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Last minute booking and I was met with professional staff, I suffered tooth pain all weekend and in the space of 2 hours I had made appointment and had treatment done . Definitely 5 star
— Pa O Sullivan
T387375
Review left 2 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Dorothy Taylor
T387195
Review left 2 months ago
This review complies with Google's policies.
Excellent service
Excellent service, always make you feel relaxed
Very friendly staff
— Gail S
Verified review (2389826)
Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Cherryvalley Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Highly recommend
Very highly recommend this dentist as they are brilliant and very helpful regarding appointments etc
— Leeanne L
Verified review (2389741)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
