Working Feedback

Northiam Dental

Main St, Northiam, Rye, East Sussex, TN31 6NA

Excellent rating from 1128 reviews

5 out of 5 stars

+ 237 reviews from Google 1371 total reviews

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Latest Reviews by Working Feedback

Emergency appointment and extraction

5 out of 5 stars
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From someone who has a fear of dentists, this practice couldn't be better for helping a patient overcome. They are excellent. Including patient, friendly, reassuring receptionists.

— Anonymous

Verified review (2198043) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

We appreciate your kind words. Thank you so much.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Whenever I visit, all the staff are professional, friendly and helpful. I’m confident with the advise I’m given and that my teeth are looked after properly. Would highly recommend. Thank you Northiam Dental Practice.

— M B

T267875 Review left 1 year ago
This review complies with Google's policies.

Reply from Northiam Dental

Thank you for your kind words. We really appreciate you taking the time to leave us a review.

Hygiene appointment

5 out of 5 stars
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Cassie, perfect.

— Anonymous

Verified review (2193669) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thank you so much for the great review.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene appointment

5 out of 5 stars
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A regular appointment with Cassie, the hygienist. She’s always cheerful and professional. She is gentle but thorough and treatment is completed efficiently. She and the dental nurse work together very well and you know you are in capable hands.

— Davies

Verified review (2193413) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

What a fantastic review, thank you. I have passed on your comments to Cassie and her nurse and they are chuffed.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always fabulous!

— CLARE HOLMAN

T266630 Review left 1 year ago
This review complies with Google's policies.

Reply from Northiam Dental

Thanks and always fabulous to see you!

Excellent Dental hygienist

5 out of 5 stars
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Dental Hygienist Cassie gives absolutely first class treatment she is very caring, gentle and reassuring. I would highly recommend this practice.

— Jenny T

Verified review (2191760) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thanks so much, I shall pass on your comments to Cassie.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars

Northiam Dental

5 out of 5 stars
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All good as ever

— Nick I

Verified review (2190557) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thank you so much for your kind words. We appreciate it.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent - professional and friendly

— Brian Livesey

T264502 Review left 1 year ago
This review complies with Google's policies.

Reply from Northiam Dental

We appreciate your review, thanks so much!

Hygienist Visit

5 out of 5 stars
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Thank you!
Welcoming Reception = not scarey event; feels comfortable.
Zoe the Hygienist plus Nurse are wonderful. I am a terrified patient. They were professional, kind and pain-free (!).
Thank you.

— Anonymous

Verified review (2187838) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

We really appreciate your kind words and have passed them on to the relevant staff. Thank you.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental and Hygienist checkup

5 out of 5 stars
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All staff are polite, welcoming and very professional.

— Catherine H

Verified review (2187758) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thanks for the lovely review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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Always friendly and highly professional.

— John C

Verified review (2186105) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thank you and look forward to seeing you next time.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars

Perfection

5 out of 5 stars
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Joe and her team are great. Any work that needs doing is explained clearly. My treatment today was just a check up and of course everything was painless

— Jim C

Verified review (2186096) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

You have made our day! Always lovely to see you and your family. Look forward to next time.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Examination

5 out of 5 stars
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Staff were very helpful and friendly. Appointment was to time. Jamie and his dental nurse were kind and considerate. Thank you.

— Brenda A

Verified review (2185858) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thank you so much for the lovely review.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene appointment

5 out of 5 stars
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Very happy, thank you.

— John S

Verified review (2184515) Review left 1 year ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thanks so much for leaving us a review.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Examination

5 out of 5 stars
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Excellent as always

— Anonymous

Verified review (2184430) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thank you for the five star review!
Overall, how was your experience of Northiam Dental? 5 out of 5 stars

Check up

5 out of 5 stars
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Great service, Jo Mason very professional, nice ladies on reception

— Anonymous

Verified review (2180678) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thank you so much! We appreciate your review.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars

Examination + Hygienist Visit

5 out of 5 stars
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As always, excellent service from both Jo (my Dentist) and Cassie (Hygienist) who are both very gentle and reassuring. The whole team at Northiam Dental are very helpful and efficient. Would certainly recommend.

— Anonymous

Verified review (2179039) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

What a lovely review, thank you so much. We appreciate it.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars

Examination + Hygienist Visit

5 out of 5 stars
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Seen promptly and efficiently treated

— Raymond M

Verified review (2176551) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

We appreciate your review. Thank you, and lovely to see you as always.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars

Hygienist Visit

5 out of 5 stars
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Zoe really brought back a brighter shine to my teeth with a very thorough clean and polish

— Anonymous

Verified review (2176328) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thanks for the lovely review.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars

Hygienist Visit

5 out of 5 stars
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Always friendly and professional, as a nervous patient I feel relaxed with the staff and surroundings

— Julie P

Verified review (2174449) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thanks for the great review. We appreciate it.
Overall, how was your experience of Northiam Dental? 5 out of 5 stars