We are long standing patients so this is a bit repetitive. The fact that we have moved further away implies that we want to stick with the practice because it’s excellent and in our opinion it is. What stands out is technical competence and professional excellence.
— Alan D
Verified review (1620544)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for your lovely review. It was lovely to see you both again.
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My teeth are in good hands
Friendly and professional as always. I am always confident that my teeth are in good hands.
— Anonymous
Verified review (1620379)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for your lovely review.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Excellent service as usual
Excellent service as usual. Always happy faces and smiling staff.
— Anonymous
Verified review (1620248)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for taking the time to leave us a review. We appreciate it.
Overall, how was your experience of Northiam Dental? (tap on a rating)
I was treated with respect
I am a very nervous patient when it comes to dentistry and I was treated with respect and understanding which can be a breath of fresh air.
— Sue B
Verified review (1620208)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for your lovely review.
Overall, how was your experience of Northiam Dental? (tap on a rating)
In such good hands
As always excellent, professional friendly service from the receptionist to the hygienist and the dentist. It’s worth the drive ( 2 hour return trip) to know that you are in such good hands.
— Anonymous
Verified review (1620159)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
What a lovely review. Thank you!
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Northiam Dental
Friendliness and efficiency.
— Tony L
Verified review (1619661)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
We appreciate you taking the time to leave us a review. Thank you.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Caring, prompt
Prompt, Professional, Caring, Polite.
— Graham D
Verified review (1619566)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you so much for your review.
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So kind and gentle
The lovely hygienist was so kind and gentle and as a friend of mine described “like have a fairy in my mouth” ( rather than a miner!).
— Anonymous
Verified review (1619395)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
I love that! Made us laugh. Thanks for your lovely review!
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Thank you
Accommodating my lateness for my appt. Will not happen again- I hope ! Thank you!
— Anonymous
Verified review (1619357)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for taking the time to leave us a review. We appreciate it .
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Great experience
Love the staff and Jamie. Great experience!
— Iain C
Verified review (1619262)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you, we look forward to seeing you again soon.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Review from Google
Very friendly, nice welcoming facilities and always receive excellent dental care. Highly recommended. Thanks Jo and the team!
— Mark Stuchbury
T74891
Review left 3 years ago
This review complies with Google's policies.
Reply from Northiam Dental
Thank you so much for taking the time to leave us a review.
Kind and gentle approach
So kind of Jo to see me and her kind and gentle approach is just what I needed. Thank you so much.
— Laidlaw-Waller
Verified review (1618790)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for your lovely review. We are so glad we could help.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Just lovely
Everyone there is just lovely.
— Anonymous
Verified review (1618648)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
That has made our day! Thank you so much.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Attention to detail
Jo’s care and attention to detail.
— Clare H
Verified review (1618631)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you. Lovely to see you again.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Professional but friendly
As always, Virginia was professional but friendly.
— Anonymous
Verified review (1617957)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for taking the time to leave us a review. We appreciate it.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Treatment Visit
I used to avoid "the dentists" if I could due to underlying health issues. However, the advice and treatment I receive at Northiam Dental is second to none so much so that I actually look forward to my visits.
— Anonymous
Verified review (1617931)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Northiam Dental
What a lovely review, we really appreciate it.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great customer service
Great customer service with a smile!
— Anonymous
Verified review (1617871)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for your lovely review.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Highly recommend
Struggled for two years to find a dentist since moving to Winchelsea. So a bit of a travel but worth it. I am on a plan with them to correct damage done by diabetes. They are friendly and professional. Highly recommend.
— Stephen S
Verified review (1617677)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
We really appreciate your feedback, thank you so much.
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Good clear explanation
Friendly and welcoming from first phone call … to settling up at the end.
Really good clear explanation of dental issue, treatment and outcome expectations.
— Thomas S
Verified review (1617476)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
We really appreciate your feedback, thank you.
Overall, how was your experience of Northiam Dental? (tap on a rating)
I am absolutely thrilled
I was having a 20+ year old crown replaced and was extremely nervous. Receptionist, Jakki I believe, put me at my ease whilst I waited. When I was called through I expressed my fears to Dr Mason who made the whole experience stress free, she talked me through every step of the procedure both before and during. Emma ensured I was comfortable. Result of today’s visit is a pretty good match to my own teeth even though it is just a temporary. Not long until I get my smile back. I am absolutely thrilled. Thank you.
— Anonymous
Verified review (1617228)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you so much for your lovely review. Given you were nervous you managed so well. Your new crown in 10 days will look fantastic, we look forward to seeing you then.
Overall, how was your experience of Northiam Dental? (tap on a rating)
