I have always been incredibly nervous of my dental visits, however, everyone I have come into contact with, from lovely Louise on reception through to the dentist and hygienist couldn’t have been lovelier. The size of the practice is also a bonus, as the service feels much more personalised and less chaotic than at my previous dental surgery. Thank you.
— Karen A
Verified review (1573695)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you so much for your lovely review.
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Northiam Dental
On-time and thorough.
— Christopher A
Verified review (1573605)
Review left 4 years ago
This review was collected via SMS feedback service.
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Excellent dentist
Very pleasant staff, excellent dentist but very cold waiting room! Still thawing out!
— Stephanie F
Verified review (1573481)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
I empathise with the chilly waiting room. We have the heating on all day ,but due to Covid guidelines we have to ensure that all rooms are well ventilated, with a window open in all rooms, throughout the year! Thank you for taking the time to leave us a review.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Quick and efficient
J was extremely caring and completed my treatment quick and efficient.
— Anonymous
Verified review (1573441)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you so much for your lovely review.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Fantastic
Fantastic from start to finish! Reception staff superb, facilities first class and amazing dental practice! Thank you for making my dental experiences practically painless each time!
— Belinda W
Verified review (1573439)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Northiam Dental
Timing. Little waiting ie punctual. Clean. Could park.
— Anonymous
Verified review (1573433)
Review left 4 years ago
This review was collected via SMS feedback service.
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As ever the best experience
As ever the best experience! Professional and caring, I can’t thank Dr Jo Mason for her amazing support over the past years.
— Irna T
Verified review (1573137)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you so much for leaving us a review. It was lovely to see you again, Jo
Overall, how was your experience of Northiam Dental? (tap on a rating)
Extraction
It was not my own Dentist but the man who saw me immediately said the tooth must come out. He made the extraction in an efficient and swift way
— Paul R
Verified review (1572822)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you so much for taking the time to leave us a review.
Overall, how was your experience of our service?
Very good
Review from Google
We are new customers and what a fantastic experience we had. Everyone was so friendly and welcoming The ladies on the desk explained everything fully and were very helpful. Our dentist Jo Mason was absolutely lovely and did a thorough check. I can't recommend Northiam Dental enough. Great experience. Very impressed. Thank you everyone.
— Alison Elliott
T60091
Review left 4 years ago
This review complies with Google's policies.
Reply from Northiam Dental
Thank you so much for taking the time to leave us a fabulous review. It was lovely to meet you both.
Kind, understanding
For many years I was too nervous to trust a dentist. Jamie Fenton is kind, understanding and friendly. He is a perfectionist and I trust him completely. Receptionists always friendly and reassuring. Immaculately clean and stylish waiting areas.
— Lisa F
Verified review (1572509)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for your lovely review. I shall pass on your comments to Jamie, he will be chuffed.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Great dentist
Great dentist. Good reception But it would be good and I would feel safer if reception enforced mask wearing of customers in order to protect those customers who take the trouble to wear masks.
— Vanessa S
Verified review (1572355)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for your valuable feedback. We do remind patients to wear masks whilst in the waiting room. We also have posters in the waiting room reminding patients. I am sorry if this was not your experience. All staff have been reminded today to enforce this.
Overall, how was your experience of Northiam Dental? (tap on a rating)
My experience
As always the care and professionalism of all the staff.
Very much appreciated.
— Patricia T
Verified review (1572354)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you so much for your review. It was a pleasure to see you again, Jo
Overall, how was your experience of Northiam Dental? (tap on a rating)
Review from Google
This person left a star rating but no comment.
— Teresa Quarrington Marchant
T59583
Review left 4 years ago
This review complies with Google's policies.
Reply from Northiam Dental
Thank you for leaving us a review.
A pleasure to visit
Very professional and a pleasure to visit.
— Anonymous
Verified review (1572217)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you so much for your review.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Friendly atmosphere
Friendly atmosphere, professional service.
— Matthew B
Verified review (1572093)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for taking the time to leave us a review
Overall, how was your experience of Northiam Dental? (tap on a rating)
My experience
On time and very professional.
— Anonymous
Verified review (1571999)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Northiam Dental? (tap on a rating)
Welcoming, efficient
As always, very welcoming and very efficient.
— Philip G
Verified review (1571903)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Northiam Dental
Thank you for your lovely review.
Overall, how was your experience of Northiam Dental? (tap on a rating)
I am always impressed
Appointment went very well, especially in view of the long period since my last visit (2.5 yrs) !!
A couple of the questions below weren't specifically relevant - but I am always impressed by my visits to the surgery.
— Stuart H
Verified review (1571769)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Northiam Dental
Thank you for your lovely review. It was lovely to see you both again.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent care !
— Derroll Fitzgerald
T59288
Review left 4 years ago
This review complies with Google's policies.
Reply from Northiam Dental
Thank you for taking the time to leave us a review.
My experience
Their nice approach.
— Anonymous
Verified review (1571707)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
