Working Feedback

Northiam Dental

Main St, Northiam, Rye, East Sussex, TN31 6NA

Excellent rating from 1128 reviews

5 out of 5 stars

+ 237 reviews from Google 1371 total reviews

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Latest Reviews by Working Feedback

I am always put at ease

5 out of 5 stars
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Everything stood out for me, as a nervous patient I am always put at ease and also Jo is very nice and friendly.

— Sandra M

Verified review (1567979) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thank you so much for taking the time to leave us a review.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Northiam Dental

5 out of 5 stars
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Super helpful quick solution for my wobbly crown. Thank you so much for fitting me in at short notice.

— Amanda F

Verified review (1567794) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

It's our pleasure, and thank you for taking the time to leave us a review.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Highly recommended

5 out of 5 stars
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My first dental practice where I feel comfortable. Always professional, kind and understanding. Highly recommended.

— Anonymous

Verified review (1567505) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thank you so much for leaving us a review.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Filling appointment

5 out of 5 stars
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Very good, quick and efficient thank you.

— Terry T

Verified review (1567339) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Everything excellent as usual.

— Jean W

Verified review (1567205) Review left 4 years ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thank you for your kind review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

4 out of 5 stars
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This was my first visit to Northiam Dental as we have recently moved to the area. I phoned needing an emergency appointment and got one in 4 days time which was fine.
I was very pleased with my treatment firstly in the reception area - receptionist was friendly and welcoming.
In the surgery Jamie and the nurse were kind and efficient. He explained everything to me about my problem and did his best to put me at ease before he started the work (I am a very nervous patient).
He explained why I will need the tooth extracted soon and what it will involve.
I will be joining the practice as a private patient.

— Jane F

Verified review (1567123) Review left 4 years ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thank you for taking the time to leave us a review.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Skillful expert treatment

5 out of 5 stars
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Skillful expert treatment. Professional and friendly atmosphere.

— Keith R

Verified review (1567096) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thank you for taking the time to leave us a review.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Superb implant procedure

5 out of 5 stars
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Jamie Fenton has just completed my implant procedure at Northiam Dental Practice. It was really accurate, well planned and costed throughout. Each stage was without any pain or problems & Jamie is particularly good at explaining exactly what is going on. He even let me look at the amazing technology that allows implant to be placed into the jaw, it's completely fascinating and worthwhile getting it done. I've got an additional tooth where once I had none. All this just 10 minutes from home!

— David R

Verified review (1566989) Review left 4 years ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thank you for your fantastic review. We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Professional and friendly.

— Anonymous

Verified review (1566903) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Friendly, efficient

5 out of 5 stars
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As ever the whole experience was friendly, efficient and of high quality.

— Anonymous

Verified review (1566575) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Second to none as usual

5 out of 5 stars
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As always the service I received was second to none as usual. I was treated with care and kindness at every step of the way. The team here are professional but all so make your visit very personal. I would have no reservations about recommending this practice.

— Peter C

Verified review (1566553) Review left 4 years ago
This review was collected via email feedback service.

Reply from Northiam Dental

Thank you so much for your kind words and I look forward to seeing you again, Jo
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Such care was taken

5 out of 5 stars
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This was my first proper appointment with a new Dentist and being a nervous patient I am delighted to tell you that I could not have been happier.
From the lovely receptionist who chatted to me sensing I was anxious, to the best dentist I have ever been to I could not have asked for better treatment.
I would recommend them without any hesitation. Such care was taken. A pain free injection and quick no fuss filling was done in no time. Going back for a crown soon and won’t worry myself next time. A great team !
Thank you

— Susan A

Verified review (1566540) Review left 4 years ago
This review was collected via email feedback service.

Reply from Northiam Dental

It was lovely to meet you and thank you so much for writing such kind words.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Swift repair

5 out of 5 stars
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I got an appointment at short notice and my dental crisis (broken crown) was swiftly repaired!

— Anonymous

Verified review (1566190) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Northiam Dental

4 out of 5 stars
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Very good.

— Michael B

Verified review (1566162) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Northiam Dental? (tap on a rating) 4 out of 5 stars

Really lovely

5 out of 5 stars
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Hygienist and her nurse were really lovely.

— Jane R

Verified review (1565995) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Always a good service

5 out of 5 stars
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Always a good service and friendly people, thank you.

— Sandra T

Verified review (1565945) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

It was lovely to see you again. Thanks for taking the time to leave us a review.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Same day appointment

5 out of 5 stars
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I got an appointment same day I rang.

— Helen R

Verified review (1565831) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Very impressed

5 out of 5 stars
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The practice was clean and welcoming and the staff were all polite, friendly and professional. As a first visit I was very impressed.

— Michelle V

Verified review (1565366) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thank you and we look forward to seeing you again.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

I felt totally safe

5 out of 5 stars
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From the second you step into the bright and airy reception you are made to feel welcome. Receptionist was warm and friendly, instantly putting me at my ease. Both Virginia, my hygienist and Lauren, my dental nurse were extremely professional and reassuring, offering advice and instruction on various cleaning techniques. The cleaning itself was very thorough whilst remaining surprisingly gentle. I came away feeling that every member of staff actually cared about their patients and took an immense pride in their work. Above all this I was impressed by the level of cleanliness and adherence to COVID-19 protections. I felt totally safe.

— Anonymous

Verified review (1565176) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Northiam Dental

Thank you so much for your lovely words.
Overall, how was your experience of Northiam Dental? (tap on a rating) 5 out of 5 stars

Friendly, efficient and skilled

5 out of 5 stars
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I totally agree with 5 star rating. Everybody is unfailingly friendly, efficient and skilled.

— Anonymous

Verified review (1565024) Review left 4 years ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good