I dread coming to the dentist due to previous trauma but Payal puts me at ease and explains everything well. Each time gets a little less scary! Receptionists friendly and helpful.
— Emma Y
Verified review (2191477)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made me feel at ease
Friendly and made me feel at ease explaining everything well.
— Barry H
Verified review (2191319)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good communication
Good communication with Dentist, was nice to be consulted
— Anonymous
Verified review (2191114)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Midsomer Dental Care
I love the bit of banter between dentist and patient, made me more relaxed
— Wendy P
Verified review (2191032)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Brilliant
Hinata was amazing. Breath of fresh air (no puns intended)!
Very good manner, very informative. Brilliant. Looking forward to our next appointment!!
— Anonymous
Verified review (2190908)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lovely dentist
Lovely dentist who listened to me as I am very well informed about the gum issues I have and the prognosis.
— Rachel W
Verified review (2190844)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Very good communication
Very helpful and polite receptionist and excellent care from the dentist and dental nurse. Communication about treatment options was very good and I was given all the necessary information. This meant I felt both fully informed and listened to.
— Nicholas T
Verified review (2190514)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Attentive and helpful
Alistair gave excellent service as always. Attentive and helpful.
— Lynne M
Verified review (2190425)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly staff
Warm, friendly staff, felt very comfortable with the process
— Anonymous
Verified review (2190405)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Why are dentists always running late?!
— Anonymous
Verified review (2190276)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Friendly and knowledgeable
Very good dentist, friendly and knowledgeable, put me at my ease.
— Caroline P
Verified review (2190262)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Quick, efficient procedure
The dentist I saw put me at ease and it was a very quick, efficient procedure. I felt no pain
— Sian F
Verified review (2190191)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Options laid out, filing done
Broken tooth led to appointment, options laid out and filing done
— Vivien M
Verified review (2190184)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Caring and professional
Every member of the staff are welcoming, caring and professional.
Even when sat in waiting room I could over hear someone saying they had to rearrange as they were so nervous and the care from the staff, giving multiple options, and made them feel at ease.
Even myself with a disability they let me take my time and they always listened to what I have to say.
I’ve been a patient at the practice for over 30 years and I’ve never had a problem
— Anonymous
Verified review (2190117)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Midsomer Dental Care
Good advice given
— Victoria C
Verified review (2190011)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great service
Always professional, great service
— Nicola S
Verified review (2189921)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Polite, reassuring
Friendly receptionists.
Polite dentist who took pride in his work.
Reassuring dental nurse (or other role) who supported in the appointment.
— Simon S
Verified review (2189917)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Pain free treatment
2 x fillings, did not have to wait long, treatment pain free, all good
— Joanna B
Verified review (2189878)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good with the children
Kasia is very good with the children. At a previous dental practice we experienced a lack of understanding and empathy which made the children anxious about visiting the dentist. Kasia is so friendly and communicates well. Thanks for a positive experience.
— Anonymous
Verified review (2189498)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent
All areas clean and tidy. Staff are polite and friendly. Excellent.
— Anthony H
Verified review (2189446)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
