Verified review (2283171)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Treated really well
Went to have a tooth removed and was treated really well, it's a big place but from outside looks like the tardis. Lots of professionals running around catering to clients' needs, was running a bit late that day, but these things happen. Had my tooth removed, couple of days later had some swelling and pain, went back to the dentist (different one) and again treated above my expectations, in fact both dentists I saw were extremely professional and explained everything clearly. It's good to have this level of professionalism and it's appreciated.
— Tony B
Verified review (2283161)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Fantastic all round
— Peter Carey
T319859
Review left 8 months ago
This review complies with Google's policies.
Review from Google
Very professional, kind and caring service. I am the happiest I have been for years now I have NO! problem just a clean bill of health
— Wendy Ross
T319861
Review left 8 months ago
This review complies with Google's policies.
My experience
A great job
— Paul R
Verified review (2283149)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Calm and thorough
Amazing service, calm and thorough
— Jo B
Verified review (2283146)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Check up
Though an NHS appointment. - I was given a lot of care and attention. Options were discussed with me in full and I did not feel at all rushed or being given a “hard sell” - I was offered NHS cost treatment but also private - as better options could be offered. I was told I could switch between NHS or private depending on my preference. Mr Ziad Elmagdaub and his nurse assistant made me feel very relaxed and gave me time to ask questions. Excellent
— Anonymous
Verified review (2271635)
Review left 9 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
Na
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
The reception staff were friendly and helpful, and the dentist and his assistant were extremely friendly.
— Ross Whitelaw
T306277
Review left 9 months ago
This review complies with Google's policies.
Review from Google
My experience has been positive. I'm conscious of my teeth due to tooth loss and not being supported and educated as a child about the importance of good dental care. However I'm not rich but my experience with the hygienist who your paying for time with was gold standard! She cleans them absolutely fantastic and talks through the clean whilst giving tips... recommend the hygienist to anyone over the NHS clean if you have the finances! My dentist himself showed empathy and listened and was so informative. He was so good and feel blessed. Next stop is the implant part...can't give recommendations yet but will update. Overhaul so far 10 out of 10. Update with the implant.... Absolutely amazing. Rocky is a genius. I was in the chair over 3 hours for 7 Implants. No pain and no pain after. So far I can honestly say please go to Rocky if you need implants.
I've still got follower up appointments but it's all in with the cost. I had to go to chilwell for my CT which Rocky did and was so informative, sharing his amazing knowledge and I was never rushed. Was it worth half an hour's travel to chilwell.... absolutely.
I have never been to this dentist until last year and was worried about spending so much. But it is something I have always wanted for me! They don't charge over the odds and there is interest free plans to support with treatment or I assume you can pay part and top the rest up on a plan. I've noticed they have open days or just ring up...I hope that's helpful. Dream it, believe it and Eastwood dentist and rocky will help you achieve it.
I am so grateful for the care I received. I especially want to commend [Jade], who is absolutely 'gold standard.' Her kindness and professionalism made a difficult time much easier for me. You have a wonderful team." I know your all rushed off your feet there because you treat both private and NHS patients. I'm just grateful for everything you have changed my life.
— helen godden
T306278
Review left 9 months ago
This review complies with Google's policies.
Review from Google
Lovely staff. Positive experience with consultation. Very happy
— Diane Smith
T306089
Review left 9 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Judith Bagworth
T306090
Review left 9 months ago
This review complies with Google's policies.
Review from Google
Knowledgeable, practical, and compassionate dentists. Gave me a treatment plan and realistic expectations
— Dan Bailey
T305604
Review left 9 months ago
This review complies with Google's policies.
The hygienist is so lovely
Claire the hygienist is so lovely, she’s friendly and helpful too. She is always very careful as my teeth are really sensitive
— Deborah B
Verified review (2267902)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very good. Friendly staff. Good information, felt comfortable and that i could ask questions.
— ben brown
T305605
Review left 9 months ago
This review complies with Google's policies.
Review from Google
Great experience, professional staff with lots of knowledge.
— Sheryll Shepherd
T305287
Review left 9 months ago
This review complies with Google's policies.
Root canal treatment
I was nervous about having the root canal treatment but it was so professional and efficient that the whole process was smooth.
— Richard B
Verified review (2267502)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Very good.
— Anonymous
Verified review (2267489)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Great service , friendly staff
— debbie mantell
T305117
Review left 9 months ago
This review complies with Google's policies.
Check up
Very kind and thorough with sincere advice
— Anonymous
Verified review (2267010)
Review left 9 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
Not applicable
Was this treatment paid for privately, or on the NHS?
NHS
Makes you feel comfortable
Always makes you feel comfortable and does a great excellent job.
— Jean E
Verified review (2266573)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good